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Is there an Canary outage?

Canary status: Systems Active

Last checked: 9 minutes ago

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Canary outages and incidents

Outage and incident data over the last 30 days for Canary.

There have been 0 outages or incidents for Canary in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Canary

Outlogger tracks the status of these components for Xero:

Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active
Component Status
Canary App Active
canary.is Active
Canary Service Active
help.canary.is Active
my.canary.is Active

Latest Canary outages and incidents.

View the latest incidents for Canary and check for official updates:

Updates:

  • Time: July 22, 2019, 2:35 p.m.
    Status: Resolved
    Update: The previous issues impacting Canary services has now been resolved. If you are still encountering any issues please contact our support team by sending an email to [email protected].
  • Time: July 18, 2019, 3:48 p.m.
    Status: Investigating
    Update: Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.

Updates:

  • Time: July 18, 2019, 3:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2019, midnight
    Status: Monitoring
    Update: Our team has identified the issue and has begun implementing a fix. There may still be a delay in video playback as we work towards a complete resolution.
  • Time: July 17, 2019, 9:12 p.m.
    Status: Investigating
    Update: Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.

Updates:

  • Time: July 18, 2019, 3:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2019, midnight
    Status: Monitoring
    Update: Our team has identified the issue and has begun implementing a fix. There may still be a delay in video playback as we work towards a complete resolution.
  • Time: July 17, 2019, 9:12 p.m.
    Status: Investigating
    Update: Our engineers are investigating an issue that is causing a delay in video playback and accessing Timeline events within the Canary App and Web App that is impacting a subset of our users. We are working towards a resolution to this issue and will post here once everything is back to normal.

Updates:

  • Time: July 16, 2019, 2:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 28, 2019, 4:07 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any issues impacting video playback and accessing Timeline events. At this time we believe all issues should be resolved. If you are still experiencing these issues please contact our support time by emailing [email protected].
  • Time: June 26, 2019, 2:19 p.m.
    Status: Monitoring
    Update: Our engineers are monitoring an issue that is causing a delay in video playback within the Canary App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post here once everything is back to normal.

Updates:

  • Time: July 16, 2019, 2:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 28, 2019, 4:07 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any issues impacting video playback and accessing Timeline events. At this time we believe all issues should be resolved. If you are still experiencing these issues please contact our support time by emailing [email protected].
  • Time: June 26, 2019, 2:19 p.m.
    Status: Monitoring
    Update: Our engineers are monitoring an issue that is causing a delay in video playback within the Canary App that is impacting a subset of our users. We are working towards a complete resolution to this issue and will post here once everything is back to normal.

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Frequently Asked Questions - Canary

Is there a Canary outage?
The current status of Canary is: Systems Active
Where can I find the official status page of Canary?
The official status page for Canary is here
How can I get notified if Canary is down or experiencing an outage?
To get notified of any status changes to Canary, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Canary every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Canary do?
This smart home security solution offers 1080p HD cameras for indoor and outdoor use, night vision, motion notifications, and more to protect your home.

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