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Is there an Capacity outage?

Capacity status: Systems Active

Last checked: 4 minutes ago

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Capacity outages and incidents

Outage and incident data over the last 30 days for Capacity.

There have been 0 outages or incidents for Capacity in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Capacity

Outlogger tracks the status of these components for Xero:

Analytics Active
Articles Active
CapacityDB Active
Concierge Active
Copilot Console Active
Dev Platform Active
Help Desk Active
Intelligent Document Processing Active
Knowledge Base Active
LiveChat Active
Workflows Active
Component Status
Analytics Active
Articles Active
CapacityDB Active
Concierge Active
Copilot Console Active
Dev Platform Active
Help Desk Active
Intelligent Document Processing Active
Knowledge Base Active
LiveChat Active
Workflows Active

Latest Capacity outages and incidents.

View the latest incidents for Capacity and check for official updates:

Updates:

  • Time: May 18, 2023, 1:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 4:22 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: March 24, 2023, 4:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 24, 2023, 3:29 p.m.
    Status: Investigating
    Update: We are actively resolving a knowledge base issue, which is preventing the creation of new knowledge.

Updates:

  • Time: March 24, 2023, 6:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2023, 6:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing Analytics processing to be delayed. Historical data is unaffected by this delay and will continue to be available.

Updates:

  • Time: March 15, 2023, 8:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2023, 5:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 15, 2023, 2:53 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 15, 2023, 12:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2023, 9:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 14, 2023, 6:09 p.m.
    Status: Identified
    Update: We’re experiencing a service interruption in the HelpDesk search index. We are working to resolve this issue and will keep you posted. All other components in the HD are functioning properly.

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Frequently Asked Questions - Capacity

Is there a Capacity outage?
The current status of Capacity is: Systems Active
Where can I find the official status page of Capacity?
The official status page for Capacity is here
How can I get notified if Capacity is down or experiencing an outage?
To get notified of any status changes to Capacity, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Capacity every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Capacity do?
Capacity is a support automation platform that uses AI to connect your tech stack, automate support tasks, and solve business challenges.

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