Company Logo

Is there an Catchpoint outage?

Catchpoint status: Systems Active

Last checked: 4 seconds ago

Get notified about any outages, downtime or incidents for Catchpoint and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Catchpoint outages and incidents

Outage and incident data over the last 30 days for Catchpoint.

There have been 4 outages or incidents for Catchpoint in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Catchpoint

Outlogger tracks the status of these components for Xero:

Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active
Component Status
Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active

Latest Catchpoint outages and incidents.

View the latest incidents for Catchpoint and check for official updates:

Updates:

  • Time: April 5, 2023, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2023, 4:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2023, 4:30 p.m.
    Status: Identified
    Update: We are deploying a fix and will continue to monitor the situation.
  • Time: April 5, 2023, 4:22 p.m.
    Status: Investigating
    Update: We are actively investigating an issue where a subset of users is encountering a "The page you requested was not found." error. If you are experiencing this issue, please contact [email protected]

Updates:

  • Time: March 29, 2023, 11:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 29, 2023, 4 p.m.
    Status: Monitoring
    Update: The issue is resolved and we're monitoring.
  • Time: March 29, 2023, 3:11 p.m.
    Status: Investigating
    Update: The Catchpoint API v2 is not working from sources other than Swagger API v2 page. The engineering team is looking into it.

Updates:

  • Time: March 28, 2023, 9:59 p.m.
    Status: Resolved
    Update: After investigating the issue, we have determined the issue was only affecting internal Catchpoint users, customers of Catchpoint were not impacted. Please contact us at [email protected] if you have any questions. Thanks.
  • Time: March 28, 2023, 3:11 a.m.
    Status: Investigating
    Update: We are investigating intermittent issues with accessing test details and records under divisions for a subset of clients. If you are encountering an error, please reach out to support.

Updates:

  • Time: March 10, 2023, 2:14 p.m.
    Status: Resolved
    Update: Both the Portal and API are available again. Please contact us at [email protected] if you have any questions.
  • Time: March 9, 2023, 2:35 p.m.
    Status: Investigating
    Update: The Catchpoint Portal has been up and stable over the last 18 hours, we will continue to monitor. We’re still actively troubleshooting an issue with the API. Please contact us at [email protected] if you have any questions.
  • Time: March 8, 2023, 2:37 p.m.
    Status: Investigating
    Update: We continue to experience intermittent outages to the Catchpoint Portal, API, WebPageTest.org and Support due to a highly complex Distributed Denial of Service (DDoS) attack. The entire Catchpoint team is actively working with DDoS mitigation experts to deflect the attack. Your test data, RUM and test alerts are not impacted. We’ll post updates here as they become available.
  • Time: March 8, 2023, 1:58 p.m.
    Status: Investigating
    Update: The issue is on going, we are actively troubleshooting and will post updates as they become available.
  • Time: March 8, 2023, 11:24 a.m.
    Status: Investigating
    Update: We are aware of issues with accessing the Catchpoint Portal. We are currently looking into it.
  • Time: March 8, 2023, 12:49 a.m.
    Status: Monitoring
    Update: The Catchpoint Portal is available again. We are monitoring for stable results.
  • Time: March 8, 2023, 12:40 a.m.
    Status: Monitoring
    Update: We are aware of issues with accessing the Catchpoint Portal. We are actively investigating and will post updates as we receive more information.
  • Time: March 8, 2023, 12:40 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: March 7, 2023, 10:30 p.m.
    Status: Monitoring
    Update: The issue is resolved now and the Catchpoint Portal is available again. We're monitoring the situation to ensure stability.
  • Time: March 7, 2023, 9:10 p.m.
    Status: Monitoring
    Update: We are actively troubleshooting the issue still and will post new updates as we receive more information.
  • Time: March 7, 2023, 6:19 p.m.
    Status: Monitoring
    Update: We are aware of issues with accessing the Catchpoint Portal. We are actively investigating and will post updates as we receive more information.
  • Time: March 7, 2023, 5:51 p.m.
    Status: Monitoring
    Update: Catchpoint APIs are working now and we are continuously monitoring for any issues.
  • Time: March 7, 2023, 3:46 p.m.
    Status: Monitoring
    Update: We are aware of issues with the API service and are investigating. We will post updates as we receive more information. API IP whitelisting functionality is not currently working - customers can remove IP whitelist temporarily until this issue is resolved.
  • Time: March 6, 2023, 11:15 p.m.
    Status: Monitoring
    Update: All Catchpoint services are back up, we are continuing to monitor for results.
  • Time: March 6, 2023, 7:35 p.m.
    Status: Investigating
    Update: The Catchpoint Portal is available again. We are monitoring for stable results. We are working to restore service for the API and WebPageTest services.
  • Time: March 6, 2023, 6:57 p.m.
    Status: Investigating
    Update: We are nearing a resolution and will have an update here shortly. We will keep you posted here every 30 minutes until the issue is resolved. Next update: 2:30 PM ET (unless we have a significant update before then).
  • Time: March 6, 2023, 6:22 p.m.
    Status: Investigating
    Update: We are continuing to work on the resolution. We will keep you posted here every 30 minutes until the issue is resolved. Next update: 1:50 PM ET (unless we have a significant update before then).
  • Time: March 6, 2023, 5:50 p.m.
    Status: Investigating
    Update: We have identified the root cause and are working on a resolution. We will keep you posted here every 30 minutes until the issue is resolved. Next update: 1:20 PM ET (unless we have a significant update before then).
  • Time: March 6, 2023, 4:03 p.m.
    Status: Investigating
    Update: We are aware of an issue accessing the Catchpoint Portal. We will post updates as we receive more information.

Updates:

  • Time: Feb. 23, 2023, 8:56 p.m.
    Status: Resolved
    Update: An issue with our capture system for East Coast nodes started at 13:00 Feb 22nd was fixed at 15:30 ET today. This only impacted capture data and on nodes from the East Coast. Please contact us at [email protected] if you have any questions.

Check the status of similar companies and alternatives to Catchpoint

Smartsheet
Smartsheet

Systems Active

ESS (Public)
ESS (Public)

Systems Active

ESS (Public)
ESS (Public)

Systems Active

Cloudera
Cloudera

Systems Active

New Relic
New Relic

Systems Active

Boomi
Boomi

Systems Active

AppsFlyer
AppsFlyer

Systems Active

Imperva
Imperva

Systems Active

Bazaarvoice
Bazaarvoice

Issues Detected

Optimizely
Optimizely

Systems Active

Electric
Electric

Systems Active

ABBYY
ABBYY

Systems Active

Frequently Asked Questions - Catchpoint

Is there a Catchpoint outage?
The current status of Catchpoint is: Systems Active
Where can I find the official status page of Catchpoint?
The official status page for Catchpoint is here
How can I get notified if Catchpoint is down or experiencing an outage?
To get notified of any status changes to Catchpoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Catchpoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Catchpoint do?
Catchpoint's IPM Suite enhances performance, availability, reliability, and reachability for customers and employees, regardless of their location.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free