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Is there an Catchpoint outage?

Catchpoint status: Systems Active

Last checked: 3 minutes ago

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Catchpoint outages and incidents

Outage and incident data over the last 30 days for Catchpoint.

There have been 4 outages or incidents for Catchpoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Catchpoint

Outlogger tracks the status of these components for Xero:

Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active
Component Status
Alerting Active
Alerting API Active
Application Data Active
Catchpoint Help Center Active
Data Pull API Active
Data Push API Active
Instant Test Active
Portal Active
Real User Active

Latest Catchpoint outages and incidents.

View the latest incidents for Catchpoint and check for official updates:

Updates:

  • Time: May 5, 2023, 12:34 p.m.
    Status: Resolved
    Update: The issue has been fixed. The instant tests are working fine now.
  • Time: May 5, 2023, 12:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 5, 2023, 11:54 a.m.
    Status: Investigating
    Update: We are aware of the issue with instant tests via EMEA nodes and are investigating it. Please reach out to [email protected] for any query.

Updates:

  • Time: May 4, 2023, 4:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 4, 2023, 12:30 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 3, 2023, 9:14 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 3, 2023, 2:20 a.m.
    Status: Identified
    Update: We are aware of an issue accessing docs.catchpoint.com and is working with our vendor to resolve the issue. Please contact us at [email protected] if you have any questions.

Updates:

  • Time: April 28, 2023, 5:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 28, 2023, 3:01 p.m.
    Status: Monitoring
    Update: We are aware and monitoring a small delay in data processing from our nodes in China. Please contact us at [email protected] if you have any questions.

Updates:

  • Time: April 25, 2023, 7:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2023, 6:46 p.m.
    Status: Monitoring
    Update: We are experiencing delays of test data from China nodes for the 17:00 UTC hour. Live data and current hour is not impacted. Please contact us at [email protected] if you have any questions.

Updates:

  • Time: April 14, 2023, 4:45 p.m.
    Status: Resolved
    Update: We investigated and rectified an issue where capture data were not being collected from East Coast nodes in the US for a subset of customers. Please contact us at [email protected] if you have any questions.

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Frequently Asked Questions - Catchpoint

Is there a Catchpoint outage?
The current status of Catchpoint is: Systems Active
Where can I find the official status page of Catchpoint?
The official status page for Catchpoint is here
How can I get notified if Catchpoint is down or experiencing an outage?
To get notified of any status changes to Catchpoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Catchpoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Catchpoint do?
Catchpoint's IPM Suite enhances performance, availability, reliability, and reachability for customers and employees, regardless of their location.

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