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Is there an Census outage?

Census status: Systems Active

Last checked: 4 minutes ago

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Census outages and incidents

Outage and incident data over the last 30 days for Census.

There have been 2 outages or incidents for Census in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Census

Outlogger tracks the status of these components for Xero:

Census Public Website Active
Census Sync Management UI Active
Sync Engine Active
Component Status
Census Public Website Active
Census Sync Management UI Active
Sync Engine Active

Latest Census outages and incidents.

View the latest incidents for Census and check for official updates:

Updates:

  • Time: Dec. 14, 2023, 8:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 14, 2023, 5:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 14, 2023, 4:29 p.m.
    Status: Investigating
    Update: Upgrading incident to full outage. Syncs currently only succeed if they have a minimal set of updates to track.
  • Time: Dec. 14, 2023, 4:18 p.m.
    Status: Investigating
    Update: Some syncs are failing during our Service Load phase. We are actively investigating the issue.

Updates:

  • Time: Dec. 10, 2023, 6:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 10, 2023, 6:02 a.m.
    Status: Monitoring
    Update: We have applied a fix and we are monitoring the health of HubSpot connections.
  • Time: Dec. 10, 2023, 4:42 a.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix.
  • Time: Dec. 10, 2023, 4:07 a.m.
    Status: Investigating
    Update: Syncs to Hubspot are currently failing due to a Cloudflare issue. The team is investigating now

Updates:

  • Time: Nov. 26, 2023, 7:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2023, 7:30 a.m.
    Status: Monitoring
    Update: We are still observing elevated delays in sync start times due to the backlog of syncs; we will update this incident once those return to normal levels.
  • Time: Nov. 26, 2023, 7:12 a.m.
    Status: Monitoring
    Update: All scheduled syncs are running as usual, though they may take slightly more time to complete as we add additional sync processing resources to clear the backlog
  • Time: Nov. 26, 2023, 6:57 a.m.
    Status: Monitoring
    Update: We have reverted a configuration change that led to the issue and we are monitoring to ensure syncs are running as scheduled.
  • Time: Nov. 26, 2023, 6:39 a.m.
    Status: Investigating
    Update: We are investigating an issue that is causing a large percentage of syncs to not be scheduled or executed.

Updates:

  • Time: Nov. 22, 2023, 5:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2023, 4:50 a.m.
    Status: Monitoring
    Update: We have updated our HubSpot API configuration and sync behavior is returning to normal. We are working with HubSpot on a resolution of the root cause.
  • Time: Nov. 22, 2023, 3:52 a.m.
    Status: Investigating
    Update: Census is investigating an issue connecting to the HubSpot API. All syncs to HubSpot are impacted.

Updates:

  • Time: Nov. 20, 2023, 7:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 20, 2023, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 20, 2023, 7:03 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the Census Sync Management UI and Sync Engine.

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Frequently Asked Questions - Census

Is there a Census outage?
The current status of Census is: Systems Active
Where can I find the official status page of Census?
The official status page for Census is here
How can I get notified if Census is down or experiencing an outage?
To get notified of any status changes to Census, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Census every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Census do?
Census provides a data activation platform for data-driven companies to access trustworthy data. Sign up for free.

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