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Is there an Census outage?

Census status: Systems Active

Last checked: 10 minutes ago

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Census outages and incidents

Outage and incident data over the last 30 days for Census.

There have been 2 outages or incidents for Census in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Census

Outlogger tracks the status of these components for Xero:

Census Public Website Active
Census Sync Management UI Active
Sync Engine Active
Component Status
Census Public Website Active
Census Sync Management UI Active
Sync Engine Active

Latest Census outages and incidents.

View the latest incidents for Census and check for official updates:

Updates:

  • Time: Oct. 31, 2023, 10:05 p.m.
    Status: Resolved
    Update: The advanced sync engine state has been repaired and all syncs are unpaused. If you have questions about a particular sync's state or history please reach out to your customer success team or [email protected].
  • Time: Oct. 31, 2023, 9:42 p.m.
    Status: Identified
    Update: We are unpausing all of the affected syncs and they will run on their normal schedules. We are still investigating an issue with detection of deleted rows for "Mirror" syncs - delete propagation to destination systems may be delayed. We have a plan in place to restore delete propagation and we'll update here when in place.
  • Time: Oct. 31, 2023, 8:48 p.m.
    Status: Identified
    Update: We've finished repairing the Snowflake syncs, and have re-enabled the Snowflake syncs that we paused. We'll post more updates as we finish repairing Postgres and Redshift syncs.
  • Time: Oct. 31, 2023, 8:01 p.m.
    Status: Identified
    Update: We've expanded the pauses to Postgres and Redshift syncs. We're repairing data for all affected syncs and will provide further updates soon.
  • Time: Oct. 31, 2023, 6:49 p.m.
    Status: Identified
    Update: We have administratively paused all affected Snowflake syncs while we repair the data in the advanced sync engine to ensure no more unnecessary full syncs occur
  • Time: Oct. 31, 2023, 6:18 p.m.
    Status: Investigating
    Update: We are investigating an issue that has impacted Snowflake syncs. Syncs from Snowflake using the Advanced Sync Engine are sending records that have already been synced (acting like full syncs)

Updates:

  • Time: Oct. 31, 2023, 5:50 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 31, 2023, 5:12 a.m.
    Status: Monitoring
    Update: Syncs are functioning correctly. We have identified an issue with warehouse writeback that we are investigating as well.
  • Time: Oct. 31, 2023, 4:01 a.m.
    Status: Monitoring
    Update: We have applied a fix for this issue and we are continuing to monitor the health of these syncs
  • Time: Oct. 31, 2023, 3:21 a.m.
    Status: Identified
    Update: We have identified additional issues with the Census BigQuery connector causing a portion of syncs to fail

Updates:

  • Time: Oct. 31, 2023, 1:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 31, 2023, 12:40 a.m.
    Status: Identified
    Update: We have identified a regression causing syncs from BigQuery sources (tables and models) to fail. A fix is being applied.

Updates:

  • Time: Oct. 30, 2023, 8:41 p.m.
    Status: Resolved
    Update: Incident is resolved. The underlying cause was an outage at Cloudflare impacting our authentication service. We'll be monitoring for any changes to this status.
  • Time: Oct. 30, 2023, 8:12 p.m.
    Status: Investigating
    Update: We are currently investigating a problem folks are having trying to login to Census. It appears our Authentication provider is down.

Updates:

  • Time: Oct. 5, 2023, 12:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 5, 2023, 12:16 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 4, 2023, 10:43 p.m.
    Status: Identified
    Update: Issue has been identified. All syncs have been paused until we've resolved.
  • Time: Oct. 4, 2023, 9:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 4, 2023, 9:09 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

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Frequently Asked Questions - Census

Is there a Census outage?
The current status of Census is: Systems Active
Where can I find the official status page of Census?
The official status page for Census is here
How can I get notified if Census is down or experiencing an outage?
To get notified of any status changes to Census, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Census every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Census do?
Census provides a data activation platform for data-driven companies to access trustworthy data. Sign up for free.

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