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Is there an Chameleon outage?

Chameleon status: Systems Active

Last checked: 6 minutes ago

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Chameleon outages and incidents

Outage and incident data over the last 30 days for Chameleon.

There have been 0 outages or incidents for Chameleon in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chameleon

Outlogger tracks the status of these components for Xero:

Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active
Component Status
Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active

Latest Chameleon outages and incidents.

View the latest incidents for Chameleon and check for official updates:

Updates:

  • Time: July 16, 2021, 1:44 a.m.
    Status: Resolved
    Update: The Builder version 3.1.4 has been published
  • Time: July 16, 2021, 1:44 a.m.
    Status: Resolved
    Update: The Builder version 3.1.4 has been published
  • Time: July 16, 2021, 1:06 a.m.
    Status: Identified
    Update: We have pushed a new version of our Chrome extension (v 3.1.4) to address and issue in a recently published version (v 3.1.3) that caused the Chrome extension to not load the "homepage" when you initially open the extension.
  • Time: July 16, 2021, 1:06 a.m.
    Status: Identified
    Update: We have pushed a new version of our Chrome extension (v 3.1.4) to address and issue in a recently published version (v 3.1.3) that caused the Chrome extension to not load the "homepage" when you initially open the extension.

Updates:

  • Time: April 9, 2021, 4:29 a.m.
    Status: Resolved
    Update: While performing this maintenance, login is redirecting back to login :|

Updates:

  • Time: April 9, 2021, 4:29 a.m.
    Status: Resolved
    Update: While performing this maintenance, login is redirecting back to login :|

Updates:

  • Time: Feb. 25, 2021, 7:30 p.m.
    Status: Resolved
    Update: This incident has been resolved and response times/rates are back within normal range. Any tracked Events that arrived during this time were queued and are currently processing (eta is 20 minutes to be back to real time). The team will add any additional information to this incident if there is anything new to report.
  • Time: Feb. 25, 2021, 6:50 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this incident. The main cause has a work around in place but the team are still seeing elevated error rates and things return to normal. Will update again in approximately 20 minutes
  • Time: Feb. 25, 2021, 6:50 p.m.
    Status: Monitoring
    Update: We are continuing to monitor this incident. The main cause has a work around in place but the team are still seeing elevated error rates and things return to normal. Will update again in approximately 20 minutes
  • Time: Feb. 25, 2021, 6:21 p.m.
    Status: Identified
    Update: A datastore responsible for rate-limiting and queueing is responding much slower than normal causing slow responses to API requests both internal and external. Will update shortly with more information.
  • Time: Feb. 25, 2021, 6:21 p.m.
    Status: Identified
    Update: A datastore responsible for rate-limiting and queueing is responding much slower than normal causing slow responses to API requests both internal and external. Will update shortly with more information.

Updates:

  • Time: Feb. 3, 2021, 4:30 p.m.
    Status: Resolved
    Update: A series of overlapping updates flooded a specific write queue rendering it 'blocked' until the writes completed, meanwhile a failover caused all of these writes to retry all at once when the new instance came back online.
  • Time: Feb. 3, 2021, 3:45 p.m.
    Status: Monitoring
    Update: Database cluster health has returned to normal. We will continue to monitor this incident. Will post a more in-depth look at this when we have a more complete idea of the root cause.
  • Time: Feb. 3, 2021, 3:23 p.m.
    Status: Monitoring
    Update: Our database appears to have failed over two times back to back and is taking some time to fully warm a new node for the replica set
  • Time: Feb. 3, 2021, 3:19 p.m.
    Status: Investigating
    Update: We have seen increased error rates in responding to requests to identify users, loading the Chameleon Builder etc

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Frequently Asked Questions - Chameleon

Is there a Chameleon outage?
The current status of Chameleon is: Systems Active
Where can I find the official status page of Chameleon?
The official status page for Chameleon is here
How can I get notified if Chameleon is down or experiencing an outage?
To get notified of any status changes to Chameleon, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chameleon every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chameleon do?
Chameleon's software empowers SaaS teams with control, configuration, and customization to improve in-product UX and drive revenue through user adoption.

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