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Is there an Chameleon outage?

Chameleon status: Systems Active

Last checked: a minute ago

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Chameleon outages and incidents

Outage and incident data over the last 30 days for Chameleon.

There have been 0 outages or incidents for Chameleon in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Chameleon

Outlogger tracks the status of these components for Xero:

Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active
Component Status
Chameleon Builder Active
Data API Active
HelpBar Search API Active
Heroku Active
JavaScript CDN Active
Privacy notifications Active
Sidebar API Active
Transactional emails Active
User profile API Active

Latest Chameleon outages and incidents.

View the latest incidents for Chameleon and check for official updates:

Updates:

  • Time: March 7, 2024, 6:49 p.m.
    Status: Resolved
    Update: Some Microsurvey summaries from the previous 7 days were delayed and but will be re-run and delivered over the next few hours

Updates:

  • Time: March 7, 2024, 6:49 p.m.
    Status: Resolved
    Update: Some Microsurvey summaries from the previous 7 days were delayed and but will be re-run and delivered over the next few hours

Updates:

  • Time: Feb. 12, 2024, 7:39 p.m.
    Status: Resolved
    Update: On Feb 9th, Chameleon determined that a small percentage of some customers' end-user were not able to dismiss a specific type of Chameleon Experience (a Tour or a Microsurvey) due to an issue the application of the Experiences' Snooze settings from a Snooze that first happened prior to Jan 30th. We quickly fixed the issue and migrated the relevant data to bring your users back to the expected state. If your users were impacted by this, you will receive an email from our customer success team with more details.

Updates:

  • Time: Feb. 12, 2024, 7:39 p.m.
    Status: Resolved
    Update: On Feb 9th, Chameleon determined that a small percentage of some customers' end-user were not able to dismiss a specific type of Chameleon Experience (a Tour or a Microsurvey) due to an issue the application of the Experiences' Snooze settings from a Snooze that first happened prior to Jan 30th. We quickly fixed the issue and migrated the relevant data to bring your users back to the expected state. If your users were impacted by this, you will receive an email from our customer success team with more details.

Updates:

  • Time: Feb. 7, 2024, 6:39 p.m.
    Status: Resolved
    Update: We're going to close this incident as Chameleon has now been operating at full capacity for the last 12 hours. If you have any questions about this or anything else Chameleon-related please reach out to Chameleon support.
  • Time: Feb. 7, 2024, 1:28 a.m.
    Status: Monitoring
    Update: We have increased the network capacity of our Redis cluster and we're in contact with the Heroku Redis team about the latency issues we're still intermittently experiencing. At this time, we're going to consider this incident closed but will continue to monitor until more time has passed without latency issues
  • Time: Feb. 6, 2024, 6:21 p.m.
    Status: Investigating
    Update: This is a repeat of the previous incident (https://status.chameleon.io/incidents/x12r73srmcg2). Please check back for updates as we will update when we have more information on when all of Chameleon's services are back up and running. Customers may experience issues opening Chameleon's Builder in their applications, exporting reports, or loading certain Chameleon Dashboard pages.

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Frequently Asked Questions - Chameleon

Is there a Chameleon outage?
The current status of Chameleon is: Systems Active
Where can I find the official status page of Chameleon?
The official status page for Chameleon is here
How can I get notified if Chameleon is down or experiencing an outage?
To get notified of any status changes to Chameleon, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Chameleon every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Chameleon do?
Chameleon's software empowers SaaS teams with control, configuration, and customization to improve in-product UX and drive revenue through user adoption.

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