Is there an Chargebee outage?
Chargebee status: Systems Active
Last checked: 3 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 3 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Chargebee.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API Endpoints | Active |
| API (AU) | Active |
| API (EU) | Active |
| API (US) | Active |
| Chargebee Receivables | Active |
| Receivables API | Active |
| Receivables UI | Active |
| Chargebee Retention | Active |
| Customer Portal | Active |
| Retention API | Active |
| Chargebee RevRec | Active |
| Accounting Services | Active |
| Reporting and Analytics | Active |
| RevRec Portal | Active |
| Chargebee UI | Active |
| Admin Console (AU) | Active |
| Admin Console (EU) | Active |
| Admin Console (US) | Active |
| Checkout | Active |
| Checkout (AU) | Active |
| Checkout (EU) | Active |
| Checkout (US) | Active |
| Email Notifications | Active |
| Email Notifications (AU) | Active |
| Email Notifications (EU) | Active |
| Email Notifications (US) | Active |
| Identity and Access Management | Active |
| IAM (AU) | Active |
| IAM (EU) | Active |
| IAM (US) | Active |
| Mobile Subscriptions | Active |
| Apple Store | Active |
| Google Play | Active |
| Payment Gateway Processing | Active |
| Adyen | Active |
| Authorize.net | Active |
| Bambora | Active |
| Bank of America | Active |
| BluePay | Active |
| BlueSnap | Active |
| Braintree Gateway API | Active |
| Chargebee Test Gateway (AU) | Active |
| Chargebee Test Gateway (EU) | Active |
| Chargebee Test Gateway (US) | Active |
| Checkout.com | Active |
| Cybersource EU | Active |
| Elavon | Active |
| eWay Rapid | Active |
| Global Payments | Active |
| GoCardless | Active |
| Mollie | Active |
| Moneris | Active |
| NMI Payment Gateway | Active |
| payFURL Platform | Active |
| Paymill | Active |
| PayPal Payment Services | Active |
| Pin Payments | Active |
| QuickBooks Payments | Active |
| Razorpay | Active |
| Sage Pay | Active |
| Spreedly Core Secondary API | Active |
| Spreedly Core Transactional API | Active |
| Stripe API | Active |
| Worldpay | Active |
| Reports And Analytics | Active |
| Dashboard (AU) | Active |
| Dashboard (EU) | Active |
| Dashboard (US) | Active |
| Self-Serve Portal | Active |
| Self-Serve Portal (AU) | Active |
| Self-Serve Portal (EU) | Active |
| Self-Serve Portal (US) | Active |
| Third Party Integrations | Active |
| Anrok | Active |
| Avalara | Active |
| HubSpot | Active |
| HubSpot Quote-to-Cash | Active |
| Oracle NetSuite | Active |
| Pipedrive | Active |
| QuickBooks | Active |
| Sage Intacct | Active |
| Salesforce | Active |
| Slack Apps/Integrations/APIs | Active |
| TaxJar | Active |
| VAT Information Exchange System (VIES) | Active |
| Vertex | Active |
| Xero | Active |
| Webhooks | Active |
| Webhooks (AU) | Active |
| Webhooks (EU) | Active |
| Webhooks (US) | Active |
View the latest incidents for Chargebee and check for official updates:
Description: On April 10, 2024, between 06:43 and 07:06 UTC, a code merge disrupted our API services and caused intermittent failures in the user interface (UI). These issues primarily affected a small subset of our customers located in Australia. The major spikes in the UI and API requests were observed between 07:00 and 07:03 UTC. However, our team quickly identified and resolved the problem, restoring both API and UI services to their normal functioning. We apologize for any inconvenience experienced by the impacted customers.
Status: Resolved
Impact: Minor | Started At: April 10, 2024, 7:33 a.m.
Description: On April 10th, 2024, between 04:52 and 05:15 UTC, there was an interruption in Slack Integration services, impacting certain merchants. Notifications related to your subscription/payment updates faced intermittent failures during this timeframe. The underlying cause was traced back to a third-party service provider associated with Slack. The errors have ceased, and there are no ongoing impacts as of 05:15 UTC. For more details - https://slack-status.com/2024-04/42385b43ab0a78d3
Status: Resolved
Impact: Minor | Started At: April 10, 2024, 6:21 a.m.
Description: On April 9th, 2024, between 21:35 and 22:26 UTC, there was an interruption in Slack Integration services, impacting certain merchants. Notifications related to your subscription/payment updates faced intermittent failures during this timeframe. The underlying cause was traced back to a third-party service provider associated with Slack. The errors have ceased, and there are no ongoing impacts as of 22:26 UTC. For more details - https://slack-status.com/2024-04/bfe87b11e30ed387
Status: Resolved
Impact: Minor | Started At: April 8, 2024, 11:18 p.m.
Description: On April 7, 2024, between 05:30 and 07:40 UTC, routine system maintenance led to the intermittent unavailability of a server in our EU data centre. This resulted in API failures for a small fraction (0.015%) of our EU-based customers. It's important to note that this Incident exclusively impacted the EU region. However, the issue has been resolved, and API services have returned to normal operation. We apologize for any inconvenience and disruption to service this caused for impacted customers.
Status: Resolved
Impact: Minor | Started At: April 7, 2024, 9:24 a.m.
Description: We discovered an issue within the Calendar billing workflow, specifically in the integration of Calendar billing with contract terms. The problem primarily impacted the alignment of contract terms with billing dates, leading to inaccuracies in subscription detail modifications. Consequently, errors have occurred in managing subscription details due to this unaddressed edge case. The issue has been resolved as of 06 April 2024, restoring the workflow to its intended functionality. We apologize for any inconvenience this may have caused.
Status: Resolved
Impact: Minor | Started At: April 6, 2024, 6:17 a.m.
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