Is there an Chargebee outage?
Chargebee status: Systems Active
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for Chargebee and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Chargebee.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API Endpoints | Active |
| API (AU) | Active |
| API (EU) | Active |
| API (US) | Active |
| Chargebee Receivables | Active |
| Receivables API | Active |
| Receivables UI | Active |
| Chargebee Retention | Active |
| Customer Portal | Active |
| Retention API | Active |
| Chargebee RevRec | Active |
| Accounting Services | Active |
| Reporting and Analytics | Active |
| RevRec Portal | Active |
| Chargebee UI | Active |
| Admin Console (AU) | Active |
| Admin Console (EU) | Active |
| Admin Console (US) | Active |
| Checkout | Active |
| Checkout (AU) | Active |
| Checkout (EU) | Active |
| Checkout (US) | Active |
| Email Notifications | Active |
| Email Notifications (AU) | Active |
| Email Notifications (EU) | Active |
| Email Notifications (US) | Active |
| Identity and Access Management | Active |
| IAM (AU) | Active |
| IAM (EU) | Active |
| IAM (US) | Active |
| Mobile Subscriptions | Active |
| Apple Store | Active |
| Google Play | Active |
| Payment Gateway Processing | Active |
| Adyen | Active |
| Authorize.net | Active |
| Bambora | Active |
| Bank of America | Active |
| BluePay | Active |
| BlueSnap | Active |
| Braintree Gateway API | Active |
| Chargebee Test Gateway (AU) | Active |
| Chargebee Test Gateway (EU) | Active |
| Chargebee Test Gateway (US) | Active |
| Checkout.com | Active |
| Cybersource EU | Active |
| Elavon | Active |
| eWay Rapid | Active |
| Global Payments | Active |
| GoCardless | Active |
| Mollie | Active |
| Moneris | Active |
| NMI Payment Gateway | Active |
| payFURL Platform | Active |
| Paymill | Active |
| PayPal Payment Services | Active |
| Pin Payments | Active |
| QuickBooks Payments | Active |
| Razorpay | Active |
| Sage Pay | Active |
| Spreedly Core Secondary API | Active |
| Spreedly Core Transactional API | Active |
| Stripe API | Active |
| Worldpay | Active |
| Reports And Analytics | Active |
| Dashboard (AU) | Active |
| Dashboard (EU) | Active |
| Dashboard (US) | Active |
| Self-Serve Portal | Active |
| Self-Serve Portal (AU) | Active |
| Self-Serve Portal (EU) | Active |
| Self-Serve Portal (US) | Active |
| Third Party Integrations | Active |
| Anrok | Active |
| Avalara | Active |
| HubSpot | Active |
| HubSpot Quote-to-Cash | Active |
| Oracle NetSuite | Active |
| Pipedrive | Active |
| QuickBooks | Active |
| Sage Intacct | Active |
| Salesforce | Active |
| Slack Apps/Integrations/APIs | Active |
| TaxJar | Active |
| VAT Information Exchange System (VIES) | Active |
| Vertex | Active |
| Xero | Active |
| Webhooks | Active |
| Webhooks (AU) | Active |
| Webhooks (EU) | Active |
| Webhooks (US) | Active |
View the latest incidents for Chargebee and check for official updates:
Description: We recently identified and resolved a bug affecting a small number of non-renewing subscriptions. This bug occurred when merchants attempted to adjust the term end date to a date in the past. This resulted in affected subscriptions becoming temporarily inaccessible. We have fixed the issue, and services are now operating as usual. We apologize for any inconvenience caused.
Status: Resolved
Impact: Minor | Started At: April 30, 2024, 2:06 p.m.
Description: We are pleased to inform you that our team has resolved the email notification issue. We apologize for any inconvenience this may have caused.
Status: Resolved
Impact: Minor | Started At: April 26, 2024, 11:53 p.m.
Description: We have confirmed that this issue has been resolved, and customers are no longer experiencing any errors in the Revenue Story Dashboard. We apologize for any inconvenience.
Status: Resolved
Impact: Major | Started At: April 23, 2024, 10:36 a.m.
Description: We discovered a problem that affected the template of a few email notifications. Unfortunately, some emails were missing the "Update Payment" button/link, which could have caused inconvenience. We have fixed the problem and ensured that the "Update Payment" button is included in all affected email notifications. We sincerely apologize for any inconvenience or disruption that this issue may have caused you.
Status: Resolved
Impact: Minor | Started At: April 23, 2024, 8:31 a.m.
Description: A recent upgrade to the 2019 version of the Stripe API led to transaction failures for 0.001% of EU merchants using Ideal payment methods. The root cause was traced to this upgrade, prompting a decision to revert to the 2013 version of the API to stabilize operations. We apologize for any inconvenience caused to affected merchants.
Status: Resolved
Impact: Minor | Started At: April 17, 2024, 1:18 p.m.
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