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Is there an Check outage?

Check status: Systems Active

Last checked: 17 seconds ago

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Check outages and incidents

Outage and incident data over the last 30 days for Check.

There have been 0 outages or incidents for Check in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Check

Outlogger tracks the status of these components for Xero:

API Active
Console Active
Onboard Active
Payments Active
Component Status
API Active
Console Active
Onboard Active
Payments Active

Latest Check outages and incidents.

View the latest incidents for Check and check for official updates:

Updates:

  • Time: Dec. 15, 2021, 5:05 p.m.
    Status: Resolved
    Update: We are no longer seeing errors for payroll preview, approval, and creation of API resources with location information. Our system is fully operational. This incident has been resolved.
  • Time: Dec. 15, 2021, 5:05 p.m.
    Status: Resolved
    Update: We are no longer seeing errors for payroll preview, approval, and creation of API resources with location information. Our system is fully operational. This incident has been resolved.
  • Time: Dec. 15, 2021, 4:26 p.m.
    Status: Monitoring
    Update: The root cause has been identified as an AWS network outage, which has been resolved. Error rates have decreased on payroll preview, approval, and the creation of API resources with location information. We are monitoring for resolution.
  • Time: Dec. 15, 2021, 4:26 p.m.
    Status: Monitoring
    Update: The root cause has been identified as an AWS network outage, which has been resolved. Error rates have decreased on payroll preview, approval, and the creation of API resources with location information. We are monitoring for resolution.
  • Time: Dec. 15, 2021, 3:58 p.m.
    Status: Investigating
    Update: We are investigating a partial degradation that impacts payroll preview and approval, and the creation of API resources with location information. We will provide updates shortly.
  • Time: Dec. 15, 2021, 3:58 p.m.
    Status: Investigating
    Update: We are investigating a partial degradation that impacts payroll preview and approval, and the creation of API resources with location information. We will provide updates shortly.

Updates:

  • Time: Dec. 8, 2021, 12:09 a.m.
    Status: Resolved
    Update: This incident has been resolved. All services are functioning normally at this time.
  • Time: Dec. 7, 2021, 11:41 p.m.
    Status: Monitoring
    Update: We have resolved the issue. All systems are operational and we are currently monitoring.
  • Time: Dec. 7, 2021, 11:39 p.m.
    Status: Identified
    Update: Check API is down. Console, Onboard and Components are impacted. We understand the root cause of this issue and are working on resolving the issue.
  • Time: Dec. 7, 2021, 11:38 p.m.
    Status: Monitoring
    Update: Refer to next update.
  • Time: Dec. 7, 2021, 10:28 p.m.
    Status: Monitoring
    Update: We have migrated Console to a backup environment. At this point, all Check services are hosted on environments that are not impacted by the AWS outage. We will continue to monitor the health of our systems.
  • Time: Dec. 7, 2021, 10:20 p.m.
    Status: Identified
    Update: We have migrated Onboard to a backup environment, bypassing the AWS outage.
  • Time: Dec. 7, 2021, 9:41 p.m.
    Status: Identified
    Update: We have migrated Check API to a backup environment, bypassing the AWS outage. Console, Onboard, and Components users may continue to see elevated errors.
  • Time: Dec. 7, 2021, 6:58 p.m.
    Status: Identified
    Update: We are continuing to investigate the issue.
  • Time: Dec. 7, 2021, 5:44 p.m.
    Status: Identified
    Update: We are continuing to investigate the issue.
  • Time: Dec. 7, 2021, 5:39 p.m.
    Status: Identified
    Update: We have identified a partial outage to our system due to an AWS outage. Check API, Onboard, Console, Check Express, and webhook processing are impacted. We are continuing to investigate.

Updates:

  • Time: Dec. 8, 2021, 12:09 a.m.
    Status: Resolved
    Update: This incident has been resolved. All services are functioning normally at this time.
  • Time: Dec. 7, 2021, 11:41 p.m.
    Status: Monitoring
    Update: We have resolved the issue. All systems are operational and we are currently monitoring.
  • Time: Dec. 7, 2021, 11:39 p.m.
    Status: Identified
    Update: Check API is down. Console, Onboard and Components are impacted. We understand the root cause of this issue and are working on resolving the issue.
  • Time: Dec. 7, 2021, 11:38 p.m.
    Status: Monitoring
    Update: Refer to next update.
  • Time: Dec. 7, 2021, 10:28 p.m.
    Status: Monitoring
    Update: We have migrated Console to a backup environment. At this point, all Check services are hosted on environments that are not impacted by the AWS outage. We will continue to monitor the health of our systems.
  • Time: Dec. 7, 2021, 10:20 p.m.
    Status: Identified
    Update: We have migrated Onboard to a backup environment, bypassing the AWS outage.
  • Time: Dec. 7, 2021, 9:41 p.m.
    Status: Identified
    Update: We have migrated Check API to a backup environment, bypassing the AWS outage. Console, Onboard, and Components users may continue to see elevated errors.
  • Time: Dec. 7, 2021, 6:58 p.m.
    Status: Identified
    Update: We are continuing to investigate the issue.
  • Time: Dec. 7, 2021, 5:44 p.m.
    Status: Identified
    Update: We are continuing to investigate the issue.
  • Time: Dec. 7, 2021, 5:39 p.m.
    Status: Identified
    Update: We have identified a partial outage to our system due to an AWS outage. Check API, Onboard, Console, Check Express, and webhook processing are impacted. We are continuing to investigate.

Updates:

  • Time: Aug. 26, 2021, 2:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2021, 8:41 p.m.
    Status: Investigating
    Update: From August 23 at 10:38:35 AM UTC to August 24 at 1:10:51 AM UTC, we experienced an outage in our sandbox environment. This has resulted in a temporary loss of data for any sandbox activity between 4:38 PM UTC on August 23 and 1:10 AM UTC on August 24th. We are actively working on restoring the missing data from this time period.

Updates:

  • Time: Aug. 26, 2021, 2:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2021, 8:41 p.m.
    Status: Investigating
    Update: From August 23 at 10:38:35 AM UTC to August 24 at 1:10:51 AM UTC, we experienced an outage in our sandbox environment. This has resulted in a temporary loss of data for any sandbox activity between 4:38 PM UTC on August 23 and 1:10 AM UTC on August 24th. We are actively working on restoring the missing data from this time period.

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Frequently Asked Questions - Check

Is there a Check outage?
The current status of Check is: Systems Active
Where can I find the official status page of Check?
The official status page for Check is here
How can I get notified if Check is down or experiencing an outage?
To get notified of any status changes to Check, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Check every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Check do?
Check Technologies enables software platforms to create payroll businesses, boosting revenue and customer retention.

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