Is there an CipherHealth outage?
CipherHealth status: Systems Active
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for CipherHealth and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 4 minutes ago
Get notified about any outages, downtime or incidents for CipherHealth and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for CipherHealth.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| EHR Activation Gateway | Active |
| Evolve | Active |
| Appointment Rescheduling | Active |
| CipherKiosk App | Active |
| CipherOutreach | Active |
| CipherRounds App | Active |
| Data Feeds (HL7) | Active |
| Active | |
| Evolve Application | Active |
| Insights Dashboards | Active |
| Manual Exports | Active |
| Reports | Active |
| Scheduled Exports | Active |
| SFTP Imports | Active |
| Single Sign On (SSO) and Login | Active |
View the latest incidents for CipherHealth and check for official updates:
Description: On January 10th, CipherHealth identified a delay in SMS/Voice Outreach status updates. Our analysis indicated that calls were completed successfully, however the processes that update Evolve with those statuses were delayed. Our engineering team was able to remediate the problem by refreshing the status updates and have deployed a permanent patch during a scheduled maintenance window. We are continuing to monitor Outreach status and have implemented additional monitoring activities to more proactively capture any future discrepancies.
Status: Postmortem
Impact: Minor | Started At: Jan. 10, 2021, 7:38 p.m.
Description: On December 10th, CipherHealth identified a delay in HL7 message processing. Our engineering team immediately took steps to mitigate any impacts this might have had. Our analysis revealed that the delay was caused by an incorrect configuration which was remediated via a patch during the next scheduled deployment window. We are continuing to monitor our HL7 processing closely to ensure that the deployed patch continues to operate as expected. We are also designating additional staff to monitor our HL7 feeds to ensure the system is more resilient moving forward.
Status: Postmortem
Impact: Minor | Started At: Dec. 11, 2020, 8:22 p.m.
Description: On December 10th, CipherHealth identified a delay in HL7 message processing. Our engineering team immediately took steps to mitigate any impacts this might have had. Our analysis revealed that the delay was caused by an incorrect configuration which was remediated via a patch during the next scheduled deployment window. We are continuing to monitor our HL7 processing closely to ensure that the deployed patch continues to operate as expected. We are also designating additional staff to monitor our HL7 feeds to ensure the system is more resilient moving forward.
Status: Postmortem
Impact: Minor | Started At: Dec. 11, 2020, 8:22 p.m.
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