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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 5 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: Sept. 1, 2023, 2:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2023, 1:23 p.m.
    Status: Monitoring
    Update: All impacted Care Providers data has been restored to the corrected state.
  • Time: Sept. 1, 2023, 12:23 p.m.
    Status: Identified
    Update: Some Care Providers data has been restored to the corrected state. We are continuing to restore the corrected Encounter and Patient data for the remaining impacted Care Providers.
  • Time: Sept. 1, 2023, 2:35 a.m.
    Status: Identified
    Update: We are continuing to restore the corrected Encounter and Patient data.
  • Time: Sept. 1, 2023, 12:58 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented to restore all the correct data. As of now, staff imports have been restored.
  • Time: Sept. 1, 2023, 12:48 a.m.
    Status: Identified
    Update: The issue has been identified and we are actively working towards updating the impacted Patient and Encounter data . The Impacted Staff data has already been corrected to the most recent version.
  • Time: Sept. 1, 2023, 12:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 1, 2023, 12:10 a.m.
    Status: Investigating
    Update: We are working to revert these changes

Updates:

  • Time: Sept. 1, 2023, 2:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2023, 1:23 p.m.
    Status: Monitoring
    Update: All impacted Care Providers data has been restored to the corrected state.
  • Time: Sept. 1, 2023, 12:23 p.m.
    Status: Identified
    Update: Some Care Providers data has been restored to the corrected state. We are continuing to restore the corrected Encounter and Patient data for the remaining impacted Care Providers.
  • Time: Sept. 1, 2023, 2:35 a.m.
    Status: Identified
    Update: We are continuing to restore the corrected Encounter and Patient data.
  • Time: Sept. 1, 2023, 12:58 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented to restore all the correct data. As of now, staff imports have been restored.
  • Time: Sept. 1, 2023, 12:48 a.m.
    Status: Identified
    Update: The issue has been identified and we are actively working towards updating the impacted Patient and Encounter data . The Impacted Staff data has already been corrected to the most recent version.
  • Time: Sept. 1, 2023, 12:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 1, 2023, 12:10 a.m.
    Status: Investigating
    Update: We are working to revert these changes

Updates:

  • Time: Aug. 1, 2023, 10:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2023, 10:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 1, 2023, 2:24 a.m.
    Status: Monitoring
    Update: We have applied the fix and we are monitoring the queue
  • Time: Aug. 1, 2023, 2:24 a.m.
    Status: Monitoring
    Update: We have applied the fix and we are monitoring the queue
  • Time: Aug. 1, 2023, 12:32 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 1, 2023, 12:32 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 31, 2023, 9:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue at this point.
  • Time: July 31, 2023, 6:56 p.m.
    Status: Investigating
    Update: Following a recent software upgrade, we are currently investigating an issue with a delay in processing HL7 messages .
  • Time: July 31, 2023, 6:56 p.m.
    Status: Investigating
    Update: Following a recent software upgrade, we are currently investigating an issue with a delay in processing HL7 messages .

Updates:

  • Time: May 17, 2023, 4:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 4:18 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 17, 2023, 3:52 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 17, 2023, 3:52 a.m.
    Status: Investigating
    Update: Following our recent software update, we are experiencing issues with processing HL7 messages.

Updates:

  • Time: May 17, 2023, 4:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 17, 2023, 4:18 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 17, 2023, 3:52 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 17, 2023, 3:52 a.m.
    Status: Investigating
    Update: Following our recent software update, we are experiencing issues with processing HL7 messages.

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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