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Is there an CipherHealth outage?

CipherHealth status: Systems Active

Last checked: 9 minutes ago

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CipherHealth outages and incidents

Outage and incident data over the last 30 days for CipherHealth.

There have been 1 outages or incidents for CipherHealth in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CipherHealth

Outlogger tracks the status of these components for Xero:

EHR Activation Gateway Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active
Component Status
EHR Activation Gateway Active
Active
Appointment Rescheduling Active
CipherKiosk App Active
CipherOutreach Active
CipherRounds App Active
Data Feeds (HL7) Active
Email Active
Evolve Application Active
Insights Dashboards Active
Manual Exports Active
Reports Active
Scheduled Exports Active
SFTP Imports Active
Single Sign On (SSO) and Login Active

Latest CipherHealth outages and incidents.

View the latest incidents for CipherHealth and check for official updates:

Updates:

  • Time: March 17, 2023, 11:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 17, 2023, 6:44 p.m.
    Status: Monitoring
    Update: A new version has been released and we are monitoring the results.
  • Time: March 17, 2023, 4:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 17, 2023, 12:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 17, 2023, 12:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 17, 2023, 12:31 a.m.
    Status: Investigating
    Update: We are currently investigating these issues.

Updates:

  • Time: March 17, 2023, 11:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 17, 2023, 6:44 p.m.
    Status: Monitoring
    Update: A new version has been released and we are monitoring the results.
  • Time: March 17, 2023, 4:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 17, 2023, 12:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 17, 2023, 12:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 17, 2023, 12:31 a.m.
    Status: Investigating
    Update: We are currently investigating these issues.

Updates:

  • Time: Feb. 23, 2023, 4:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2023, 4:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2023, 3:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2023, 3:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2023, 3:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 23, 2023, 3:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 23, 2023, 2:18 p.m.
    Status: Investigating
    Update: We are actively investigating this issue.
  • Time: Feb. 23, 2023, 2:18 p.m.
    Status: Investigating
    Update: We are actively investigating this issue.

Updates:

  • Time: Dec. 14, 2022, 7:17 p.m.
    Status: Resolved
    Update: The Voice service is operating normally and our monitoring of the service and logs confirm normal operations. This issue is resolved now.
  • Time: Dec. 14, 2022, 6:24 p.m.
    Status: Monitoring
    Update: Our Vendor has reported that the issue has been resolved . The Programmable Voice Service is operating normally at this time.
  • Time: Dec. 14, 2022, 5:47 p.m.
    Status: Investigating
    Update: We continue to monitor the situation with our Voice calls Vendor . The Vendor is still investigating the issue with programmable voice Service feature. We will provide an update as soon as we hear more from the Vendor.
  • Time: Dec. 14, 2022, 5:02 p.m.
    Status: Investigating
    Update: Our Voice Calls Vendor is experiencing multiple trunking failures. As a result , we may see failures when a patient requests to be live transferred. We are monitoring the situation and will provide updates

Updates:

  • Time: Dec. 14, 2022, 7:17 p.m.
    Status: Resolved
    Update: The Voice service is operating normally and our monitoring of the service and logs confirm normal operations. This issue is resolved now.
  • Time: Dec. 14, 2022, 6:24 p.m.
    Status: Monitoring
    Update: Our Vendor has reported that the issue has been resolved . The Programmable Voice Service is operating normally at this time.
  • Time: Dec. 14, 2022, 5:47 p.m.
    Status: Investigating
    Update: We continue to monitor the situation with our Voice calls Vendor . The Vendor is still investigating the issue with programmable voice Service feature. We will provide an update as soon as we hear more from the Vendor.
  • Time: Dec. 14, 2022, 5:02 p.m.
    Status: Investigating
    Update: Our Voice Calls Vendor is experiencing multiple trunking failures. As a result , we may see failures when a patient requests to be live transferred. We are monitoring the situation and will provide updates

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Frequently Asked Questions - CipherHealth

Is there a CipherHealth outage?
The current status of CipherHealth is: Systems Active
Where can I find the official status page of CipherHealth?
The official status page for CipherHealth is here
How can I get notified if CipherHealth is down or experiencing an outage?
To get notified of any status changes to CipherHealth, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CipherHealth every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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