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Is there an Cloudability outage?

Cloudability status: Systems Active

Last checked: 6 minutes ago

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Cloudability outages and incidents

Outage and incident data over the last 30 days for Cloudability.

There have been 4 outages or incidents for Cloudability in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudability

Outlogger tracks the status of these components for Xero:

Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor-au) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor-eu) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Login/SSO (frontdoor-usgov) Active
Report Exports Active
Reporting Active
Rightsizing Active
Saved Reports Active
Web App Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Component Status
Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor-au) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor-eu) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active
Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Login/SSO (frontdoor-usgov) Active
Report Exports Active
Reporting Active
Rightsizing Active
Saved Reports Active
Web App Active
Active
Anomaly Detection Active
API Active
Automation Active
Commitments Active
Container Insights Active
Daily Mail Active
Data Collection - Amazon Web Services (AWS) Active
Data Collection - Datadog Active
Data Collection - Google Cloud Platform (GCP) Active
Data Collection - Microsoft Azure Active
Data Collection - New Relic Active
Data Collection - Oracle Cloud Infrastructure (OCI) Active
Financial Planning Active
Login/SSO (Frontdoor) Active
MSP Active
Report Exports Active
Reporting Active
Resource Inventory Active
Rightsizing Active
Saved Reports Active
Savings Automation Active
Scorecards Active
Web App Active
Workload Planning Active

Latest Cloudability outages and incidents.

View the latest incidents for Cloudability and check for official updates:

Updates:

  • Time: Sept. 29, 2023, 12:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2023, 11:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 28, 2023, 8:53 p.m.
    Status: Identified
    Update: Mitigation work is currently underway by the GCP engineering team. The mitigation is expected to be completed by 3pm PST. Will provide more updates as they come in from GCP
  • Time: Sept. 28, 2023, 7:30 p.m.
    Status: Identified
    Update: GCP has identified a mitigation for this issue and are working on the mitigation efforts now. GCP Status Page - https://status.cloud.google.com/incidents/V8br4RDzg1RsCw6zWQEv#wxmQ3AVRVeDkB8NvdVAX
  • Time: Sept. 28, 2023, 6:38 p.m.
    Status: Identified
    Update: GCP has confirmed an issue on their end and is working on a resolution. During this time, you may still see loading issues impacting reporting and dashboards.
  • Time: Sept. 28, 2023, 4:44 p.m.
    Status: Identified
    Update: We have successfully narrowed down the issue to a GCP-related matter and have taken the necessary steps to escalate the matter to our GCP partners for further resolution. We will provide timely updates on any developments regarding this issue.
  • Time: Sept. 28, 2023, 4:23 p.m.
    Status: Investigating
    Update: An update regarding our services: we are currently investigating intermittent issues that are affecting the loading of data, dashboards, and reports. We will continue to provide regular updates until the issue is resolved.
  • Time: Sept. 28, 2023, 3:36 p.m.
    Status: Investigating
    Update: Our team is currently investigating an issue with Cloudability where data and dashboards are not loading. We are actively working to resolve the issue and will keep you updated on our progress.

Updates:

  • Time: Sept. 15, 2023, 6:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2023, 4:43 p.m.
    Status: Monitoring
    Update: Service has been restored, and we're monitoring performance amongst the previously impacted modules.
  • Time: Sept. 15, 2023, 4:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 15, 2023, 4 p.m.
    Status: Investigating
    Update: Apptio is investigating an issue causing slow load times for the Reservations and RI Planner modules.

Updates:

  • Time: Sept. 15, 2023, 2:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2023, 12:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 14, 2023, 11:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 14, 2023, 11:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 11, 2023, 5:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2023, 5:11 p.m.
    Status: Monitoring
    Update: A brief period of latency prevented dashboards and reports from loading effectively. This period has passed, and we are monitoring the performance.

Updates:

  • Time: Aug. 17, 2023, 7:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 14, 2023, 6:52 p.m.
    Status: Monitoring
    Update: Aug 14 11:36 AM PDT The deployed fix has mitigated the issue and we continue to work on accelerating the process for filling the backlog of incorrect data. Impacted customers will still see incorrect data until the backlog is processed. We will provide another update once the backlog has been processed. The issue has been resolved and the service is operating normally.
  • Time: Aug. 14, 2023, 5:28 p.m.
    Status: Identified
    Update: Aug 14 10:24 AM PDT We have identified the root cause of the data discrepancy issues in the Billing Console and the engineering team has already deployed a fix to mitigate the identified root cause. The team has started the process of filling the backlog of incorrect data and we will provide next update by 11:00 AM PDT. Please see https://health.aws.amazon.com/health/status for AWS Updates
  • Time: Aug. 14, 2023, 4:25 p.m.
    Status: Identified
    Update: AWS is investigating data discrepancy issues with Billing Console. Customers using Cost Explorer, Cost and Usage Report, Saving Plans and Reservations Utilization and Coverage Reports consoles may experience data staleness. Please see https://health.aws.amazon.com/health/status for AWS Updates AWS Update: Aug 14 8:42 AM PDT We have narrowed down the root cause of data discrepancy issues with Billing Console. The engineering team is currently working on validating a fix and preparing a deployment to address the incorrect data displayed. We expect to be able to provide an update by 10:00 AM PDT.

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Frequently Asked Questions - Cloudability

Is there a Cloudability outage?
The current status of Cloudability is: Systems Active
Where can I find the official status page of Cloudability?
The official status page for Cloudability is here
How can I get notified if Cloudability is down or experiencing an outage?
To get notified of any status changes to Cloudability, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudability every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudability do?
Apptio Cloudability is a platform that enhances cloud financial management by providing better visibility, optimization, and governance for cloud environments.

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