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Is there an Cradlepoint outage?

Cradlepoint status: Systems Active

Last checked: 6 minutes ago

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Cradlepoint outages and incidents

Outage and incident data over the last 30 days for Cradlepoint.

There have been 0 outages or incidents for Cradlepoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cradlepoint

Outlogger tracks the status of these components for Xero:

NetCloud Manager Cloud Services Static IP Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active
Component Status
NetCloud Manager Cloud Services Static IP Active
Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active

Latest Cradlepoint outages and incidents.

View the latest incidents for Cradlepoint and check for official updates:

Updates:

  • Time: July 10, 2019, 7:09 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: July 10, 2019, 6:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 10, 2019, 5:34 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and are internally verifying.
  • Time: July 10, 2019, 4:59 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and are internally verifying.
  • Time: July 10, 2019, 4:28 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and are actively working towards resolution.
  • Time: July 10, 2019, 3:51 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and are actively working towards resolution.
  • Time: July 10, 2019, 3:16 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and are actively working towards resolution.
  • Time: July 10, 2019, 2:44 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing service degradation with the sending of Email Alerts. Some users may not receive email alerts at this time. We sincerely apologize for this inconvenience. Our engineering team has identified the issue and is actively working towards resolution.

Updates:

  • Time: June 21, 2019, 1:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2019, 1:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 21, 2019, 12:44 a.m.
    Status: Identified
    Update: The root cause for the log in issues has been identified and we are working on addressing. Message rates have to/from devices devices have been restored to their normal processing rates. Note that devices remained connected despite the intermittent login issues.
  • Time: June 21, 2019, 12:22 a.m.
    Status: Investigating
    Update: NetCloud Manager is currently unavailable for some users logging in. Devices are still connected however messages to/from devices may be delayed. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: June 5, 2019, 12:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2019, 12:20 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2019, 12:18 a.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing an issue that is preventing new devices from being registered to the service via the local device interface. We sincerely apologize for this inconvenience. Our engineering team is actively working on issue and we expect it to be resolved very quickly.

Updates:

  • Time: May 10, 2019, 11:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 10, 2019, 11:14 p.m.
    Status: Identified
    Update: We are continuing to experience issues from an upstream provider. We apologize for any inconvenience this may cause and our teams are working with the service provider to get this resolved as quickly as possible.
  • Time: May 10, 2019, 9:42 p.m.
    Status: Identified
    Update: NetCloud Perimeter is currently experience issues from our upstream provider. This will affect your ability to view the Perimeter tab within NetCloud Manager. We are actively monitoring the status and will update as soon as the issue is resolved.
  • Time: May 10, 2019, 8:14 p.m.
    Status: Identified
    Update: Working with our service provider to get the issue resolved.
  • Time: May 10, 2019, 7:24 p.m.
    Status: Identified
    Update: The engineering team has a solution and working with our service provider to get it resolved.
  • Time: May 10, 2019, 6:32 p.m.
    Status: Identified
    Update: The engineering team understands root cause and is working on the solution.
  • Time: May 10, 2019, 5:40 p.m.
    Status: Identified
    Update: The team has identified the issue and confirmed that NCP data flow is not impacted. The team is investigating solutions to resolve why the NCP User Interface is not accessible.
  • Time: May 10, 2019, 5:02 p.m.
    Status: Investigating
    Update: NetCloud Perimeter is experiencing a service degradation. The Perimeter tab is currently inaccessible through the NetCloud Manager User Interface. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: April 23, 2019, 2:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2019, 1:57 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing issues loading maps on our GeoView dashboards. We sincerely apologize for this inconvenience. Our engineering team is actively working with our partner on the issue to address it as quickly as possible.

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Frequently Asked Questions - Cradlepoint

Is there a Cradlepoint outage?
The current status of Cradlepoint is: Systems Active
Where can I find the official status page of Cradlepoint?
The official status page for Cradlepoint is here
How can I get notified if Cradlepoint is down or experiencing an outage?
To get notified of any status changes to Cradlepoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cradlepoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cradlepoint do?
Cradlepoint offers wireless WAN and private cellular solutions that utilize 5G and LTE technology, allowing your enterprise to connect from anywhere.

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