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Is there an Cradlepoint outage?

Cradlepoint status: Systems Active

Last checked: 53 seconds ago

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Cradlepoint outages and incidents

Outage and incident data over the last 30 days for Cradlepoint.

There have been 0 outages or incidents for Cradlepoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cradlepoint

Outlogger tracks the status of these components for Xero:

NetCloud Manager Cloud Services Static IP Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active
Component Status
NetCloud Manager Cloud Services Static IP Active
Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active

Latest Cradlepoint outages and incidents.

View the latest incidents for Cradlepoint and check for official updates:

Updates:

  • Time: Nov. 4, 2019, 8:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2019, 7:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 4, 2019, 6:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 4, 2019, 6:01 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing performance degradation with certain areas within our User Interface. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: Oct. 9, 2019, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 9, 2019, 4:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 9, 2019, 4:40 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing performance degradation that is affecting interacting with site. Users may see timeouts or experience issues logging in. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: Sept. 12, 2019, 4:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2019, 3:22 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 12, 2019, 3:01 a.m.
    Status: Monitoring
    Update: The service has been updated and the devices that were impacted are gradually able to establish connection to the service. The engineering team is actively monitoring until we have fully recovered.
  • Time: Sept. 12, 2019, 2:23 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 12, 2019, 12:47 a.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing intermittent issues with devices' ability to connect to the service. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

Updates:

  • Time: Sept. 5, 2019, 3:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2019, 2:25 a.m.
    Status: Identified
    Update: Our engineering team is still working diligently with our service provider to resolve this issue as soon as possible.
  • Time: Sept. 4, 2019, 9:30 p.m.
    Status: Identified
    Update: The issue has been identified and we are working with our service provider to resolve the issue as soon as possible.
  • Time: Sept. 4, 2019, 8:54 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing performance degradation and is unable to send emails generated from the system. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: Aug. 5, 2019, 6:28 p.m.
    Status: Resolved
    Update: We have identified this was a very isolated incident and the issue is resolved.
  • Time: Aug. 5, 2019, 5:09 p.m.
    Status: Investigating
    Update: NetCloud Perimeter is currently experiencing performance degradation when adding new clients to an overlay network. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

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Frequently Asked Questions - Cradlepoint

Is there a Cradlepoint outage?
The current status of Cradlepoint is: Systems Active
Where can I find the official status page of Cradlepoint?
The official status page for Cradlepoint is here
How can I get notified if Cradlepoint is down or experiencing an outage?
To get notified of any status changes to Cradlepoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cradlepoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cradlepoint do?
Cradlepoint offers wireless WAN and private cellular solutions that utilize 5G and LTE technology, allowing your enterprise to connect from anywhere.

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