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Is there an Cradlepoint outage?

Cradlepoint status: Systems Active

Last checked: 2 minutes ago

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Cradlepoint outages and incidents

Outage and incident data over the last 30 days for Cradlepoint.

There have been 0 outages or incidents for Cradlepoint in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cradlepoint

Outlogger tracks the status of these components for Xero:

NetCloud Manager Cloud Services Static IP Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active
Component Status
NetCloud Manager Cloud Services Static IP Active
Active
Account Login / User Interface / API Active
Endpoint Management Active
Policy Management Active
Subscription Management Active
Visibility, Analytics, and Insights Active
Zero Trust Portal and Authentication Active
Active
Ashburn POP Active
Brazil POP Active
Canada 2 POP Active
Canada POP Active
Chicago POP Active
Mexico POP Active
Ohio POP Active
Phoenix POP Active
San Jose POP Active
Active
Cascade Partner Portal Active
Customer Connect (customer.cradlepoint.com) Active
Documentation Portal (docs.cradlepoint.com) Active
University (www.cradlepointuniversity.com) Active
Website (www.cradlepoint.com) Active

Latest Cradlepoint outages and incidents.

View the latest incidents for Cradlepoint and check for official updates:

Updates:

  • Time: Oct. 31, 2022, 11:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 31, 2022, 11:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 31, 2022, 10:43 p.m.
    Status: Investigating
    Update: We are investigating an issue in which customers are unable to manually register routers to NetCloud Manager. In addition to device registration, customers may also experience issues when attempting to perform certain licensing operations within NetCloud Manager such as license Upgrade/Downgrade, Unlicensing of devices, and/or certain feature enablement. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved quickly.

Updates:

  • Time: Sept. 28, 2022, 9:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2022, 8:55 p.m.
    Status: Monitoring
    Update: Updates have been made by our partner which are showing positive signs with their services. Our engineering team is actively monitoring Remote Connect performance until full resolution of this issue.
  • Time: Sept. 28, 2022, 7:56 p.m.
    Status: Identified
    Update: NetCloud Manager is currently experiencing performance degradation due to service issues with one of our partners. We have identified this has impacted Remote Connect and actively monitoring and working with our partner on resolution. We sincerely apologize for this inconvenience. Our engineering team is engaged and we expect it to be resolved quickly.

Updates:

  • Time: Aug. 19, 2022, 8:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 19, 2022, 7:43 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 19, 2022, 7:42 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 19, 2022, 7:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 19, 2022, 6:59 p.m.
    Status: Identified
    Update: We are continuing to work on addressing this issue.
  • Time: Aug. 19, 2022, 6:10 p.m.
    Status: Identified
    Update: We have a fix for the issue in progress and are preparing to deploy the change.
  • Time: Aug. 19, 2022, 5:12 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 19, 2022, 4:38 p.m.
    Status: Investigating
    Update: NetCloud Manager is currently experiencing a service degradation impacting the ability to run speed tests. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.

Updates:

  • Time: June 8, 2022, 5:26 a.m.
    Status: Resolved
    Update: The incident has been resolved
  • Time: June 7, 2022, 11:28 p.m.
    Status: Monitoring
    Update: The NetCloud Perimeter service has recovered as a fix has been implemented and we continue to monitor to ensure service stability.
  • Time: June 7, 2022, 10:21 p.m.
    Status: Identified
    Update: We have identified the issue and are working on a fix and will update as soon as possible
  • Time: June 7, 2022, 8:03 p.m.
    Status: Investigating
    Update: We are currently investigating load issues with the NetCloud Perimeter service. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.

Updates:

  • Time: April 21, 2022, 3:21 a.m.
    Status: Resolved
    Update: This issue has been resolved
  • Time: April 20, 2022, 9:17 p.m.
    Status: Monitoring
    Update: NetCloud Perimeter client connections have recovered and we continue to monitor to ensure service stability.
  • Time: April 20, 2022, 7 p.m.
    Status: Identified
    Update: NetCloud Perimeter client recovery continues, and our engineering teams are continuing to closely monitor the system to ensure all clients successfully reconnect to the service.
  • Time: April 20, 2022, 5:33 p.m.
    Status: Investigating
    Update: We are currently having load issues due to recovering from a third party service provider outage. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.

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Frequently Asked Questions - Cradlepoint

Is there a Cradlepoint outage?
The current status of Cradlepoint is: Systems Active
Where can I find the official status page of Cradlepoint?
The official status page for Cradlepoint is here
How can I get notified if Cradlepoint is down or experiencing an outage?
To get notified of any status changes to Cradlepoint, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cradlepoint every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cradlepoint do?
Cradlepoint offers wireless WAN and private cellular solutions that utilize 5G and LTE technology, allowing your enterprise to connect from anywhere.

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