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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 7 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: March 10, 2022, 8:33 p.m.
    Status: Resolved
    Update: After thoroughly monitoring the affected component we are marking this incident as resolved. Thank you for your patience. Feel free to reach out if you have any further questions. Your CrossEngage Team
  • Time: March 10, 2022, 6:07 p.m.
    Status: Monitoring
    Update: Real-time campaign dispatches are functioning without any delays (lag has been fully consumed at 15:40). We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: March 10, 2022, 2:42 p.m.
    Status: Identified
    Update: Our Engineering Team has identified the cause of the degraded performance in real-time dispatching. Most of the queue has been fully processed and Real-time dispatching delay has significantly decreased. We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: March 10, 2022, 1:29 p.m.
    Status: Investigating
    Update: We detected a degraded performance in our real-time campaign dispatching. We are working with full force to resolve this and we will post an update as soon as more information becomes available. Your CrossEngage Team

Updates:

  • Time: March 10, 2022, 8:33 p.m.
    Status: Resolved
    Update: After thoroughly monitoring the affected component we are marking this incident as resolved. Thank you for your patience. Feel free to reach out if you have any further questions. Your CrossEngage Team
  • Time: March 10, 2022, 6:07 p.m.
    Status: Monitoring
    Update: Real-time campaign dispatches are functioning without any delays (lag has been fully consumed at 15:40). We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: March 10, 2022, 2:42 p.m.
    Status: Identified
    Update: Our Engineering Team has identified the cause of the degraded performance in real-time dispatching. Most of the queue has been fully processed and Real-time dispatching delay has significantly decreased. We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: March 10, 2022, 1:29 p.m.
    Status: Investigating
    Update: We detected a degraded performance in our real-time campaign dispatching. We are working with full force to resolve this and we will post an update as soon as more information becomes available. Your CrossEngage Team

Updates:

  • Time: Feb. 20, 2022, 4:09 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems and not having identified any further data processing delays we are marking this incident as resolved. Feel free to reach out if you have any further questions. Your CrossEngage Team
  • Time: Feb. 20, 2022, 11:20 a.m.
    Status: Monitoring
    Update: Our Engineering Team has identified and resolved the data processing delay and we already see a significant decrease in data ingestion time. Real-time dispatching delay has significantly decreased as well. We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: Feb. 20, 2022, 10:26 a.m.
    Status: Investigating
    Update: We have detected degraded performance of the ingestion part of our platform. This is resulting in a delay in the processing of events as well as real-time dispatching.  Our Engineering Team is working with full force to resolve the situation. Your CrossEngage Team

Updates:

  • Time: Feb. 20, 2022, 4:09 p.m.
    Status: Resolved
    Update: After thoroughly monitoring our systems and not having identified any further data processing delays we are marking this incident as resolved. Feel free to reach out if you have any further questions. Your CrossEngage Team
  • Time: Feb. 20, 2022, 11:20 a.m.
    Status: Monitoring
    Update: Our Engineering Team has identified and resolved the data processing delay and we already see a significant decrease in data ingestion time. Real-time dispatching delay has significantly decreased as well. We will continue to closely monitor our platform. Your CrossEngage Team
  • Time: Feb. 20, 2022, 10:26 a.m.
    Status: Investigating
    Update: We have detected degraded performance of the ingestion part of our platform. This is resulting in a delay in the processing of events as well as real-time dispatching.  Our Engineering Team is working with full force to resolve the situation. Your CrossEngage Team

Updates:

  • Time: Jan. 4, 2022, 3:47 p.m.
    Status: Resolved
    Update: Our Engineering Team has closely monitored the network's performance and did not see any new irregularities. Your CrossEngage team
  • Time: Jan. 4, 2022, 12:48 p.m.
    Status: Monitoring
    Update: Our server provider has implemented a solution and our system has recovered We will monitor over the coming hours. Your CrossEngage Team
  • Time: Jan. 4, 2022, 12:11 p.m.
    Status: Investigating
    Update: Our server provider is experiencing degraded network performance. We have joined forces with our provider to resolve this and we will post an update as soon as possible.

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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