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Is there an CrossEngage outage?

CrossEngage status: Systems Active

Last checked: 6 minutes ago

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CrossEngage outages and incidents

Outage and incident data over the last 30 days for CrossEngage.

There have been 0 outages or incidents for CrossEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CrossEngage

Outlogger tracks the status of these components for Xero:

Segmentation Active
User Interface Active
Web tracking Active
API v1.0 Active
API v2.0 Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Customer Prediction Platform Active
Component Status
Segmentation Active
User Interface Active
Web tracking Active
Active
API v1.0 Active
API v2.0 Active
Active
Audience campaign dispatch Active
Realtime campaign dispatch Active
Stories Dispatch Active
Active
Google Apps Analytics Active
mailgun API Active
mailgun Events & Logs Active
Mandrill Mandrill Global Active
SendGrid API Active
SendGrid API v2 Active
SendGrid API v3 Active
SendGrid Email Activity Active
SendGrid Event Webhook Active
SendGrid Marketing Campaigns Active
Twilio REST API Active
Twilio SMS Active
Active
Customer Prediction Platform Active

Latest CrossEngage outages and incidents.

View the latest incidents for CrossEngage and check for official updates:

Updates:

  • Time: Nov. 17, 2021, 5:03 p.m.
    Status: Resolved
    Update: Our Engineering Team has closely monitored our data processing and concluded that all systems are now functioning without any delay. Your CrossEngage team
  • Time: Nov. 17, 2021, 2:18 p.m.
    Status: Monitoring
    Update: We are currently experiencing a delay in data processing due to emergency maintenance by our server provider. Our engineers are monitoring the system and we will provide an update as soon as the system has recovered. Your CrossEngage team

Updates:

  • Time: Nov. 17, 2021, 5:03 p.m.
    Status: Resolved
    Update: Our Engineering Team has closely monitored our data processing and concluded that all systems are now functioning without any delay. Your CrossEngage team
  • Time: Nov. 17, 2021, 2:18 p.m.
    Status: Monitoring
    Update: We are currently experiencing a delay in data processing due to emergency maintenance by our server provider. Our engineers are monitoring the system and we will provide an update as soon as the system has recovered. Your CrossEngage team

Updates:

  • Time: Nov. 13, 2021, 5:21 a.m.
    Status: Resolved
    Update: Our platform has fully recovered and all systems are back to normal. We will keep monitoring in the coming hours. Our apologies for the inconvenience this might have caused. Your CrossEngage team
  • Time: Nov. 13, 2021, 5:08 a.m.
    Status: Monitoring
    Update: Our server provider has successfully implemented a solution and our system is now recovering. We will provide an update as soon as our system is back to normal performance levels
  • Time: Nov. 12, 2021, 9:15 p.m.
    Status: Identified
    Update: The root cause has been identified and our server provider is working to implement a solution.
  • Time: Nov. 12, 2021, 8:17 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, all our system components are affected We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team

Updates:

  • Time: Nov. 13, 2021, 5:21 a.m.
    Status: Resolved
    Update: Our platform has fully recovered and all systems are back to normal. We will keep monitoring in the coming hours. Our apologies for the inconvenience this might have caused. Your CrossEngage team
  • Time: Nov. 13, 2021, 5:08 a.m.
    Status: Monitoring
    Update: Our server provider has successfully implemented a solution and our system is now recovering. We will provide an update as soon as our system is back to normal performance levels
  • Time: Nov. 12, 2021, 9:15 p.m.
    Status: Identified
    Update: The root cause has been identified and our server provider is working to implement a solution.
  • Time: Nov. 12, 2021, 8:17 p.m.
    Status: Investigating
    Update: Our server provider informed us about degraded network performance. Due to this, all our system components are affected We have joined forces with our provider to resolve this and we will post an update as soon as possible. Your CrossEngage team

Updates:

  • Time: Nov. 6, 2021, 8:08 a.m.
    Status: Resolved
    Update: Our Engineering Team has been monitoring the system and has concluded that it fully recovered. We apologise for any inconveniences this might have caused and we thank you for your understanding. Your CrossEngage team
  • Time: Nov. 6, 2021, 8:08 a.m.
    Status: Resolved
    Update: Our Engineering Team has been monitoring the system and has concluded that it fully recovered. We apologise for any inconveniences this might have caused and we thank you for your understanding. Your CrossEngage team
  • Time: Nov. 5, 2021, 8:02 p.m.
    Status: Monitoring
    Update: Our Engineering Team has implemented a solution and our infrastructure is recovering. All user updates and events will be processed as soon as possible. We will monitor its progress and an update will follow as soon as the system has fully recovered
  • Time: Nov. 5, 2021, 8:02 p.m.
    Status: Monitoring
    Update: Our Engineering Team has implemented a solution and our infrastructure is recovering. All user updates and events will be processed as soon as possible. We will monitor its progress and an update will follow as soon as the system has fully recovered
  • Time: Nov. 5, 2021, 6:11 p.m.
    Status: Identified
    Update: We have identified the cause of the delay in data processing and are implementing a solution.
  • Time: Nov. 5, 2021, 6:11 p.m.
    Status: Identified
    Update: We have identified the cause of the delay in data processing and are implementing a solution.
  • Time: Nov. 5, 2021, 5:10 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be processed and visible in your segments with delay. Our Engineering Team is working with full force to resolve the situation
  • Time: Nov. 5, 2021, 5:10 p.m.
    Status: Investigating
    Update: We have detected a delay in the processing of updates sent through our API. This affects both user attribute updates and event data. Our system receives and queues the data and it will be processed and visible in your segments with delay. Our Engineering Team is working with full force to resolve the situation

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Frequently Asked Questions - CrossEngage

Is there a CrossEngage outage?
The current status of CrossEngage is: Systems Active
Where can I find the official status page of CrossEngage?
The official status page for CrossEngage is here
How can I get notified if CrossEngage is down or experiencing an outage?
To get notified of any status changes to CrossEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CrossEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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