Last checked: 1 month ago
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Outage and incident data over the last 30 days for CyberGrants.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
APIs | Active |
CyberGrants | Active |
Insights | Active |
Sandbox | Active |
View the latest incidents for CyberGrants and check for official updates:
Description: ## **Root Cause Analysis** ### What Occurred? A security change was applied to the incorrect production environment at 9:35 AM Eastern on March 28, 2023, disabling API services. We reverted this change and API service functionality was restored at 10:09 AM Eastern. ### Why Did This Occur \(Root Cause\)? Documentation and the change management process were not sufficient to prevent this kind of error. ### How Will CyberGrants Prevent Further Occurrences? We are updating processes and documentation to prevent this kind of error in the future.
Status: Postmortem
Impact: Critical | Started At: March 28, 2023, 2:03 p.m.
Description: CyberGrants is currently experiencing delays in processing payments through CyberGrants Disbursement Services (CGDS) for US recipients. We are working to address the issue and will be in touch with additional updates as they become available.
Status: Resolved
Impact: None | Started At: March 27, 2023, 5 p.m.
Description: CyberGrants is currently experiencing delays in processing payments through CyberGrants Disbursement Services (CGDS) for US recipients. We are working to address the issue and will be in touch with additional updates as they become available.
Status: Resolved
Impact: None | Started At: March 27, 2023, 5 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Feb. 11, 2023, 11:04 a.m.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Feb. 11, 2023, 11:04 a.m.
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