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Is there an CyberGrants outage?

CyberGrants status: Systems Active

Last checked: 1 month ago

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CyberGrants outages and incidents

Outage and incident data over the last 30 days for CyberGrants.

There have been 0 outages or incidents for CyberGrants in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for CyberGrants

Outlogger tracks the status of these components for Xero:

APIs Active
CyberGrants Active
Insights Active
Sandbox Active
Component Status
APIs Active
CyberGrants Active
Insights Active
Sandbox Active

Latest CyberGrants outages and incidents.

View the latest incidents for CyberGrants and check for official updates:

Updates:

  • Time: March 30, 2023, 6:54 p.m.
    Status: Postmortem
    Update: ## **Root Cause Analysis** ### What Occurred? A security change was applied to the incorrect production environment at 9:35 AM Eastern on March 28, 2023, disabling API services. We reverted this change and API service functionality was restored at 10:09 AM Eastern. ### Why Did This Occur \(Root Cause\)? Documentation and the change management process were not sufficient to prevent this kind of error. ### How Will CyberGrants Prevent Further Occurrences? We are updating processes and documentation to prevent this kind of error in the future.
  • Time: March 28, 2023, 2:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 28, 2023, 2:03 p.m.
    Status: Investigating
    Update: As of 9:41 am ET, APIs are currently down. We are investigating.

Updates:

  • Time: March 28, 2023, 3:52 p.m.
    Status: Resolved
    Update: CyberGrants is currently experiencing delays in processing payments through CyberGrants Disbursement Services (CGDS) for US recipients. We are working to address the issue and will be in touch with additional updates as they become available.

Updates:

  • Time: March 28, 2023, 3:52 p.m.
    Status: Resolved
    Update: CyberGrants is currently experiencing delays in processing payments through CyberGrants Disbursement Services (CGDS) for US recipients. We are working to address the issue and will be in touch with additional updates as they become available.

Updates:

  • Time: Feb. 11, 2023, 11:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 11, 2023, 11:04 a.m.
    Status: Investigating
    Update: On Saturday February 11, the CyberGrants application will be unavailable between 3am ET and 6am ET for routine maintenance. UPDATE Maintenance will require additional hour. Will be up at 7am est.

Updates:

  • Time: Feb. 11, 2023, 11:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 11, 2023, 11:04 a.m.
    Status: Investigating
    Update: On Saturday February 11, the CyberGrants application will be unavailable between 3am ET and 6am ET for routine maintenance. UPDATE Maintenance will require additional hour. Will be up at 7am est.

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Frequently Asked Questions - CyberGrants

Is there a CyberGrants outage?
The current status of CyberGrants is: Systems Active
Where can I find the official status page of CyberGrants?
The official status page for CyberGrants is here
How can I get notified if CyberGrants is down or experiencing an outage?
To get notified of any status changes to CyberGrants, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of CyberGrants every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does CyberGrants do?
Bonterra provides technology and tools to support social impact missions and drive better outcomes.