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Is there an Deputy.com outage?

Deputy.com status: Systems Active

Last checked: 8 minutes ago

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Deputy.com outages and incidents

Outage and incident data over the last 30 days for Deputy.com.

There have been 3 outages or incidents for Deputy.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Deputy.com

Outlogger tracks the status of these components for Xero:

Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active
Component Status
Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active

Latest Deputy.com outages and incidents.

View the latest incidents for Deputy.com and check for official updates:

Updates:

  • Time: Sept. 29, 2021, 7:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2021, 7:06 a.m.
    Status: Monitoring
    Update: The issue connecting to XERO has been resolved - we're currently monitoring the recovery of the integration. You should now be able to connect and export to XERO once more
  • Time: Sept. 29, 2021, 6:31 a.m.
    Status: Investigating
    Update: We continue to investigate the reports of customers not being able to connect to XERO. We're working directly with XERO Support to resolve this matter. Errors you may see are "No employees found in your xero organization. Set some employees up before exporting"
  • Time: Sept. 29, 2021, 4:49 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 29, 2021, 4:49 a.m.
    Status: Investigating
    Update: We're continuing to investigate reports of customers not being able to connect to XERO. Errors you may see are "No employees found in your xero organization. Set some employees up before exporting"
  • Time: Sept. 29, 2021, 3:59 a.m.
    Status: Investigating
    Update: We're investigating reports of customers not being able to connect to XERO.

Updates:

  • Time: Sept. 28, 2021, 3:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 28, 2021, 2:58 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we're monitoring the website. Deputy.com should now load as expected.
  • Time: Sept. 28, 2021, 2:53 a.m.
    Status: Identified
    Update: We've identified the issue causing the dialog box to appear. We are in the process of applying a fix.
  • Time: Sept. 28, 2021, 2:47 a.m.
    Status: Investigating
    Update: We are currently investigating reports of a login dialog appearing on deputy.com. All other parts of the deputy platform are functioning as expected

Updates:

  • Time: April 22, 2021, 4:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2021, 3:45 a.m.
    Status: Monitoring
    Update: We have identified the issue and applied a fix. Users will now be able to login once more using Facebook credentials.
  • Time: April 22, 2021, 3:40 a.m.
    Status: Investigating
    Update: We are currently investigating reports of Facebook users not being able to log into the Deputy Platform.

Updates:

  • Time: March 29, 2021, 3:27 a.m.
    Status: Resolved
    Update: We have remediated the issues in the APAC region, we apologise for the inconvenience caused this morning. Incident has been resolved and services are now operating as normal.
  • Time: March 29, 2021, 12:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 29, 2021, 12:38 a.m.
    Status: Identified
    Update: Many of our Australian & New Zealand customers are currently having problems logging in to Deputy. We have diagnosed the problem and have all hands on deck to get a fix in place by 2pm today, 29 March 2021. We understand it is a payroll day for many of our customers and this issue is having a significant impact. We recommend that you hold off on payroll until we next communicate at 2pm today. We appreciate your patience as we get this fixed. Kindest regards Ashik Ahmed
  • Time: March 28, 2021, 11:13 p.m.
    Status: Identified
    Update: We continue to work on a fix for this issue.
  • Time: March 28, 2021, 10:32 p.m.
    Status: Identified
    Update: We've identified the issue and are currently deploying a fix to resolve the errors being seen on the platform.
  • Time: March 28, 2021, 10:16 p.m.
    Status: Investigating
    Update: Investigating reports of increased errors in the APAC region; it's possible you may not be able to log in or access Deputy within AU region.

Updates:

  • Time: March 2, 2021, 12:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 2, 2021, 12:04 a.m.
    Status: Monitoring
    Update: We have identified the issue here and applied a fix; we are currently monitoring recovery. Customers should be able to log in to the platform. There may be residual slowness as the platform recovers.
  • Time: March 1, 2021, 11:44 p.m.
    Status: Investigating
    Update: We're currently investigating reports of customers not being able to use the Deputy platform within the AU region. This may appear as a 504 or 503 error. At this time you may not be able to approve timesheets, log into the platform or export to payroll.

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Frequently Asked Questions - Deputy.com

Is there a Deputy.com outage?
The current status of Deputy.com is: Systems Active
Where can I find the official status page of Deputy.com?
The official status page for Deputy.com is here
How can I get notified if Deputy.com is down or experiencing an outage?
To get notified of any status changes to Deputy.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Deputy.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Deputy.com do?
Discover job opportunities to join our team in revolutionizing the hourly paid workforce industry. Explore current openings now.

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