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Is there an Deputy.com outage?

Deputy.com status: Systems Active

Last checked: 3 minutes ago

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Deputy.com outages and incidents

Outage and incident data over the last 30 days for Deputy.com.

There have been 3 outages or incidents for Deputy.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Deputy.com

Outlogger tracks the status of these components for Xero:

Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active
Component Status
Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active

Latest Deputy.com outages and incidents.

View the latest incidents for Deputy.com and check for official updates:

Updates:

  • Time: April 20, 2022, 10:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2022, 7:29 p.m.
    Status: Monitoring
    Update: We have identified the cause of the issue and the fix has been implemented to resolve it. Customers in the US region should be able to login now. Our teams will continue monitoring the situation.
  • Time: April 20, 2022, 5:35 p.m.
    Status: Investigating
    Update: We are aware of an issue with customers in the US region logging into Deputy and currently investigating.
  • Time: April 20, 2022, 5:34 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 22, 2022, 11:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 22, 2022, 11:54 p.m.
    Status: Investigating
    Update: The certificate has been deployed. You should no longer see errors. If you are seeing issues, please reach out to support on help.deputy.com
  • Time: Feb. 22, 2022, 9:25 p.m.
    Status: Investigating
    Update: We are currently in the process of updating a certificate for deputy.com instances. You may receive a 403 forbidden error. In this case, please wait for 5 minutes, then logout/login once more. If you are still experiencing issues, please do a hard refresh and clear any *.deputy.com cookies.

Updates:

  • Time: Feb. 20, 2022, 11:06 p.m.
    Status: Resolved
    Update: Certificate has been deployed. You should no longer see errors. If you are seeing issues, please reach out to support on help.deputy.com
  • Time: Feb. 20, 2022, 9:21 p.m.
    Status: Investigating
    Update: We are currently in the process of updating a certificate for deputy.com instances. You may receive a 403 forbidden error. In this case, please wait for 5 minutes, then logout/login once more. If you are still experiencing issues, please do a hard refresh and clear any *.deputy.com cookies.

Updates:

  • Time: Jan. 16, 2022, 5:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 16, 2022, 2:21 a.m.
    Status: Monitoring
    Update: We have identified the cause of the issue and applied the hotfix to resolve it. Our teams will continue monitoring the situation.
  • Time: Jan. 16, 2022, 2:15 a.m.
    Status: Identified
    Update: We have identified the cause of the issue and applied the hotfix to resolve it. Our teams will continue monitoring the situation.
  • Time: Jan. 15, 2022, 11:09 p.m.
    Status: Identified
    Update: Some of our customers may experience an error whilst trying to export to ADP. You may get one of the following errors: - Cannot reconnect to ADP - Not connected to ADP - service-proxy.deputy.com is currently unavailable to handle this request We are looking closely into this issue and expect it to be resolved within 2 business days

Updates:

  • Time: Dec. 8, 2021, 1:14 p.m.
    Status: Resolved
    Update: AWS informs that the incident has been resolved. All Deputy systems are fully operational.
  • Time: Dec. 8, 2021, 2:22 a.m.
    Status: Monitoring
    Update: AWS informs that the root cause issues have been resolved. We are still monitoring the incident until it is fully recovered.
  • Time: Dec. 7, 2021, 6:41 p.m.
    Status: Monitoring
    Update: AWS has identified root cause of the issue causing service API and console issues in the US-EAST-1 Region, and we are starting to see some signs of recovery. AWS does not have an ETA for full recovery at this time. We continue monitoring the incident.
  • Time: Dec. 7, 2021, 6:01 p.m.
    Status: Investigating
    Update: We have received notice of some customers located in the us-east-1 AWS region being unable to access Deputy due to degraded system performance or web services timing out. We are working to evaluate and correct it with our partners.

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Frequently Asked Questions - Deputy.com

Is there a Deputy.com outage?
The current status of Deputy.com is: Systems Active
Where can I find the official status page of Deputy.com?
The official status page for Deputy.com is here
How can I get notified if Deputy.com is down or experiencing an outage?
To get notified of any status changes to Deputy.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Deputy.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Deputy.com do?
Discover job opportunities to join our team in revolutionizing the hourly paid workforce industry. Explore current openings now.

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