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Is there an Deputy.com outage?

Deputy.com status: Systems Active

Last checked: 15 seconds ago

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Deputy.com outages and incidents

Outage and incident data over the last 30 days for Deputy.com.

There have been 3 outages or incidents for Deputy.com in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Deputy.com

Outlogger tracks the status of these components for Xero:

Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active
Component Status
Billing Services Active
Deputy Website Active
Login Services Active
POS Integration Active
Sandbox Active
Active
Deputy - AU Active
Deputy - UK Active
Deputy - USA Active
Active
HelloSign / HelloFax HelloSign Active
HelloSign / HelloFax HelloSign API Active
Pusher Pusher.js CDN Active
Pusher Pusher REST API Active
Pusher WebSocket client API Active
Twilio Incoming SMS Active
Twilio Outgoing SMS Active
Xero Ltd - API Accounting API Active
Xero Ltd - API Payroll API Active
Zuora Production API Interface Active
Zuora Production API Interface Active

Latest Deputy.com outages and incidents.

View the latest incidents for Deputy.com and check for official updates:

Updates:

  • Time: Aug. 5, 2022, 3:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2022, 1:15 a.m.
    Status: Identified
    Update: Login Services have been restored. We are still seeing errors around billing and upgrading to different Deputy Plans. We are continuing to work around these; you may see timeouts within the billing and invoice section of your Deputy Account
  • Time: Aug. 4, 2022, 9:45 p.m.
    Status: Identified
    Update: Due to downstream issues with our Billing provider Zuora, users may see connection issues or timeout reported when doing to perform certain tasks in Deputy. Our platform teams are currently looking at work arounds for this issue.

Updates:

  • Time: June 21, 2022, 7:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2022, 7:19 a.m.
    Status: Monitoring
    Update: A fix has been applied by our upstream CDN - Deputy websites and services should now be available.
  • Time: June 21, 2022, 7:12 a.m.
    Status: Identified
    Update: We are currently experiencing 500 errors on Deputy websites; you may experience errors or timeouts reaching deputy or services.

Updates:

  • Time: June 18, 2022, 3:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 18, 2022, 3:21 p.m.
    Status: Monitoring
    Update: We have identified the cause of the issue and applied the fix to resolve it. Our teams will continue monitoring the situation.
  • Time: June 18, 2022, 2:58 p.m.
    Status: Investigating
    Update: We are experiencing issues with login services and we are investigating.

Updates:

  • Time: June 7, 2022, 8:51 a.m.
    Status: Resolved
    Update: A fix has been released for the Xero Syntax issue. Please reach out to Support if you’re still experiencing this issue.
  • Time: June 7, 2022, 8:13 a.m.
    Status: Identified
    Update: We’ve identified the cause of the issue and testing solutions to reported Xero Syntax issue
  • Time: June 7, 2022, 7:28 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 7, 2022, 7:20 a.m.
    Status: Investigating
    Update: We're currently investigating an ongoing issue related to exporting Xero Syntax rates where the pay rate gets replaced by the base rate of the team member within Deputy. The manual workaround is to assign team members to the correct pay rate after export.

Updates:

  • Time: June 3, 2022, 2:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2022, 2:05 a.m.
    Status: Monitoring
    Update: We have applied a fix and are currently monitoring. Leave can now be created.
  • Time: June 3, 2022, 12:21 a.m.
    Status: Identified
    Update: We are currently deploying a fix to the Deputy platform to resolve issues with creating leave.
  • Time: June 2, 2022, 11:38 p.m.
    Status: Identified
    Update: We've identified an issue with creating leave and are currently working on a fix.
  • Time: June 2, 2022, 11:24 p.m.
    Status: Investigating
    Update: Currently investigating an issue with creating leave requests for an employee if there are no pay details associated.

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Frequently Asked Questions - Deputy.com

Is there a Deputy.com outage?
The current status of Deputy.com is: Systems Active
Where can I find the official status page of Deputy.com?
The official status page for Deputy.com is here
How can I get notified if Deputy.com is down or experiencing an outage?
To get notified of any status changes to Deputy.com, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Deputy.com every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Deputy.com do?
Discover job opportunities to join our team in revolutionizing the hourly paid workforce industry. Explore current openings now.

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