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Is there an Dispatch outage?

Dispatch status: Minor Outage

Last checked: 8 minutes ago

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Dispatch outages and incidents

Outage and incident data over the last 30 days for Dispatch.

There have been 2 outages or incidents for Dispatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Dispatch

Outlogger tracks the status of these components for Xero:

API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Files API Active
Email Active
Inbox Active
Router Active
SMS Active
Component Status
API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Active
Files API Active
Active
Email Active
Inbox Active
Router Active
SMS Active

Latest Dispatch outages and incidents.

View the latest incidents for Dispatch and check for official updates:

Updates:

  • Time: Oct. 18, 2022, 8:46 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2022, 2:34 p.m.
    Status: Monitoring
    Update: As of 10PM ET Monday, the applications are fully operational, but we continue to monitor the situation.
  • Time: Oct. 17, 2022, 10:53 p.m.
    Status: Monitoring
    Update: We are beginning to see this issue recover but are continuing to monitor.
  • Time: Oct. 17, 2022, 9:56 p.m.
    Status: Identified
    Update: An issue affecting one of our vendors is causing the problems that we are seeing with mobile app access. We are working with the vendor to resolve this issue ASAP.
  • Time: Oct. 17, 2022, 9:39 p.m.
    Status: Identified
    Update: The issue have been identified and we expect a resolution soon.
  • Time: Oct. 17, 2022, 8:14 p.m.
    Status: Investigating
    Update: Users of our Dispatch Manager and Dispatch Field mobile apps may be experiencing issues with long wait times when attempting to sign in. We are actively investigating this issue and will provide an update soon.

Updates:

  • Time: Aug. 11, 2022, 8:21 p.m.
    Status: Resolved
    Update: Between 12:00 and and 3:47PM, some appointment-level notifications were not sent (e.g.appointment started, enroute, scheduled, complete). This issue has been resolved and they are working again. Job-level notifications were not impacted.

Updates:

  • Time: Aug. 11, 2022, 8:21 p.m.
    Status: Resolved
    Update: Between 12:00 and and 3:47PM, some appointment-level notifications were not sent (e.g.appointment started, enroute, scheduled, complete). This issue has been resolved and they are working again. Job-level notifications were not impacted.

Updates:

  • Time: July 21, 2022, 5:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 21, 2022, 5:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 21, 2022, 3:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 21, 2022, 3:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 21, 2022, 3:18 p.m.
    Status: Investigating
    Update: Users may be experiencing issues accessing our Web application and Mobile apps. Our team is actively investigating - we'll provide an update shortly.
  • Time: July 21, 2022, 3:18 p.m.
    Status: Investigating
    Update: Users may be experiencing issues accessing our Web application and Mobile apps. Our team is actively investigating - we'll provide an update shortly.

Updates:

  • Time: June 8, 2022, 7:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 8, 2022, 5:34 p.m.
    Status: Monitoring
    Update: We have resolved the login issue but will continue to monitor.
  • Time: June 8, 2022, 4:19 p.m.
    Status: Identified
    Update: We’ve identified the issue and are working on a resolution
  • Time: June 8, 2022, 3:06 p.m.
    Status: Investigating
    Update: Users may be experiencing issues accessing our Web application, work.dispatch.me. Our team is actively investigating - we'll provide an update shortly.

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Frequently Asked Questions - Dispatch

Is there a Dispatch outage?
The current status of Dispatch is: Minor Outage
Where can I find the official status page of Dispatch?
The official status page for Dispatch is here
How can I get notified if Dispatch is down or experiencing an outage?
To get notified of any status changes to Dispatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Dispatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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