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Is there an Dispatch outage?

Dispatch status: Minor Outage

Last checked: 9 minutes ago

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Dispatch outages and incidents

Outage and incident data over the last 30 days for Dispatch.

There have been 2 outages or incidents for Dispatch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Dispatch

Outlogger tracks the status of these components for Xero:

API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Files API Active
Email Active
Inbox Active
Router Active
SMS Active
Component Status
API Availability Active
AWS ec2-us-east-1 Active
Corporate Website Active
Customer Portal Active
Dashboards and Reports Active
Events API Active
Integration Endpoints Active
Mobile Applications Active
Third Party Integrations Active
URL Shortener Service Active
Web Application Performance Issues
Active
Files API Active
Active
Email Active
Inbox Active
Router Active
SMS Active

Latest Dispatch outages and incidents.

View the latest incidents for Dispatch and check for official updates:

Updates:

  • Time: June 8, 2022, 7:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 8, 2022, 5:34 p.m.
    Status: Monitoring
    Update: We have resolved the login issue but will continue to monitor.
  • Time: June 8, 2022, 4:19 p.m.
    Status: Identified
    Update: We’ve identified the issue and are working on a resolution
  • Time: June 8, 2022, 3:06 p.m.
    Status: Investigating
    Update: Users may be experiencing issues accessing our Web application, work.dispatch.me. Our team is actively investigating - we'll provide an update shortly.

Updates:

  • Time: May 26, 2022, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2022, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 26, 2022, 1:10 p.m.
    Status: Monitoring
    Update: An issue with statusing jobs was identified in Work (Accept, Pause, Cancel, Complete), and has been resolved. If you are still experiencing this issue, a refresh of you screen will resolve it. The issue is no longer occurring but we will continue to monitor.
  • Time: May 26, 2022, 1:10 p.m.
    Status: Monitoring
    Update: An issue with statusing jobs was identified in Work (Accept, Pause, Cancel, Complete), and has been resolved. If you are still experiencing this issue, a refresh of you screen will resolve it. The issue is no longer occurring but we will continue to monitor.

Updates:

  • Time: April 15, 2022, 2:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2022, 6:49 p.m.
    Status: Monitoring
    Update: Delayed and backed up messages have been resolved, though we continue to investigate that some messages are not displaying
  • Time: April 13, 2022, 1:30 p.m.
    Status: Monitoring
    Update: Delayed and backed up messages have been resolved, though we continue to investigate previous days messages not displaying
  • Time: April 12, 2022, 5:37 p.m.
    Status: Monitoring
    Update: The delay is no longer occurring. We will continue to monitor.
  • Time: April 12, 2022, 4:03 p.m.
    Status: Identified
    Update: We've identified an issue with customer replies displaying in Inbox. New customer replies showing in Work and Mobile are delayed approximately 10mins, but will appear. We are activity working on a resolution. Users are receiving email and SMS notifications as customers send messages.

Updates:

  • Time: April 15, 2022, 2:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2022, 6:49 p.m.
    Status: Monitoring
    Update: Delayed and backed up messages have been resolved, though we continue to investigate that some messages are not displaying
  • Time: April 13, 2022, 1:30 p.m.
    Status: Monitoring
    Update: Delayed and backed up messages have been resolved, though we continue to investigate previous days messages not displaying
  • Time: April 12, 2022, 5:37 p.m.
    Status: Monitoring
    Update: The delay is no longer occurring. We will continue to monitor.
  • Time: April 12, 2022, 4:03 p.m.
    Status: Identified
    Update: We've identified an issue with customer replies displaying in Inbox. New customer replies showing in Work and Mobile are delayed approximately 10mins, but will appear. We are activity working on a resolution. Users are receiving email and SMS notifications as customers send messages.

Updates:

  • Time: April 5, 2022, 8:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 5, 2022, 4:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 5, 2022, 3:48 p.m.
    Status: Identified
    Update: We have identified an issue where Routes on the maps are intermittently not loading; Maps are loading correctly.

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Frequently Asked Questions - Dispatch

Is there a Dispatch outage?
The current status of Dispatch is: Minor Outage
Where can I find the official status page of Dispatch?
The official status page for Dispatch is here
How can I get notified if Dispatch is down or experiencing an outage?
To get notified of any status changes to Dispatch, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Dispatch every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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