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Is there an Duda outage?

Duda status: Systems Active

Last checked: 2 minutes ago

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Duda outages and incidents

Outage and incident data over the last 30 days for Duda.

There have been 1 outages or incidents for Duda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Duda

Outlogger tracks the status of these components for Xero:

API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active
Component Status
API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active

Latest Duda outages and incidents.

View the latest incidents for Duda and check for official updates:

Updates:

  • Time: March 22, 2022, 11:04 a.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: March 22, 2022, 10:30 a.m.
    Status: Investigating
    Update: We are experiencing an issue preventing some of our customers from accessing the Ecommerce admin. Our developers are investigating the matter.

Updates:

  • Time: March 3, 2022, 11:13 p.m.
    Status: Resolved
    Update: This issue has now been resolved. If you continue to have any issues, please contact our Support team.
  • Time: March 3, 2022, 8:58 p.m.
    Status: Identified
    Update: The issues has been identified and our team is working on a fix.
  • Time: March 3, 2022, 6:40 p.m.
    Status: Investigating
    Update: We have received reports that the analytics API endpoint is returning 500 errors. Our team is aware of the issue and investigating. As soon as we have more information we will post here.

Updates:

  • Time: Feb. 28, 2022, 4:50 p.m.
    Status: Resolved
    Update: This issue has now been resolved.
  • Time: Feb. 28, 2022, 1:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the platform. Editor is accessible for all sites.
  • Time: Feb. 28, 2022, 12:56 p.m.
    Status: Identified
    Update: We have identified an issue concerning Ecommerce API services. This may cause issues accessing the editor for sites with stores. Our team is actively working on a fix.

Updates:

  • Time: Dec. 29, 2021, 6:07 p.m.
    Status: Resolved
    Update: The issue has now been resolved. All functionality is fully operational.
  • Time: Dec. 29, 2021, 3:14 p.m.
    Status: Investigating
    Update: Ecommerce Integrations (stores) may be dysfunctional, both in editor and in live sites. We are investigating and will report any update.

Updates:

  • Time: Dec. 29, 2021, 12:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 29, 2021, 12:36 p.m.
    Status: Monitoring
    Update: The issue has been resolved on all sites. We will continue to monitor. The root cause for the issue is a configuration error that was made as part of infrastructure work we do to make the Duda system more resilient.
  • Time: Dec. 29, 2021, 12:26 p.m.
    Status: Identified
    Update: We have identified the issue and we are working on a fix.
  • Time: Dec. 29, 2021, 11:51 a.m.
    Status: Investigating
    Update: We are currently investigating the issue related to top bar in editor loosing some functionality as well as Flex sections. Other editor functionalities may also be affected. Live sites are not affected by this issue.

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Frequently Asked Questions - Duda

Is there a Duda outage?
The current status of Duda is: Systems Active
Where can I find the official status page of Duda?
The official status page for Duda is here
How can I get notified if Duda is down or experiencing an outage?
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