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Is there an Duda outage?

Duda status: Systems Active

Last checked: 2 minutes ago

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Duda outages and incidents

Outage and incident data over the last 30 days for Duda.

There have been 1 outages or incidents for Duda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Duda

Outlogger tracks the status of these components for Xero:

API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active
Component Status
API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active

Latest Duda outages and incidents.

View the latest incidents for Duda and check for official updates:

Updates:

  • Time: Dec. 22, 2021, 7:55 p.m.
    Status: Resolved
    Update: This issue is considered resolved. We will continue to monitor closely but do not anticipate any further impact.
  • Time: Dec. 22, 2021, 1:32 p.m.
    Status: Monitoring
    Update: We were able to recover, the editor is working now in full performance, still monitoring
  • Time: Dec. 22, 2021, 1:11 p.m.
    Status: Identified
    Update: We are still investigating the issue. The editor is up but may be very slow.
  • Time: Dec. 22, 2021, 12:53 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 22, 2021, 12:52 p.m.
    Status: Monitoring
    Update: We experienced several minutes of editor downtime due to AWS connectivity issues. We were able to fix the issue swiftly and the editor is back up. We continue to monitor.

Updates:

  • Time: Dec. 8, 2021, 12:58 a.m.
    Status: Resolved
    Update: The Duda Editor and Live Sites continue to be fully functional. Additionally, AWS confirms that network issues have been resolved. We will now mark this incident as resolved, but continue to monitor closely and reopen if any degraded performance reoccurs.
  • Time: Dec. 7, 2021, 11:10 p.m.
    Status: Monitoring
    Update: The Duda Editor again has been restored and Live Sites remain fully functional. We will continue to monitor closely.
  • Time: Dec. 7, 2021, 11:03 p.m.
    Status: Monitoring
    Update: We are again reporting degraded performance of the Duda Editor. Live Sites remain functional.
  • Time: Dec. 7, 2021, 10:53 p.m.
    Status: Monitoring
    Update: AWS has reported improvements across most of their services. The Duda Editor and Live Sites have been restored. We are continuing to monitor closely until we can confirm longer term stability.
  • Time: Dec. 7, 2021, 10:32 p.m.
    Status: Monitoring
    Update: Another fix has been implemented to restore editor functionality and live sites. Some degraded performance may still exist. We continue to closely monitor AWS and make performance improvements. We will provide updates here until a full resolution has been reached.
  • Time: Dec. 7, 2021, 9:43 p.m.
    Status: Investigating
    Update: We are again seeing reports of service disruption with the Duda Editor and Live Sites. We will continue to investigate and provide updates here as we get them.
  • Time: Dec. 7, 2021, 7:22 p.m.
    Status: Monitoring
    Update: A fix has been implemented to restore editor functionality and live sites. Some degraded performance may still exist. We continue to closely monitor performance and make improvements. We will continue to provide updates here until a full resolution has been reached.
  • Time: Dec. 7, 2021, 5:36 p.m.
    Status: Identified
    Update: We are continuing to get reports of service disruption and are actively following along an outage with AWS to get services restored as soon as possible. We will continue to post updates here on a regular cadence until the issue has been resolved.
  • Time: Dec. 7, 2021, 4:49 p.m.
    Status: Investigating
    Update: Some live sites may experience a Partial outage
  • Time: Dec. 7, 2021, 4:48 p.m.
    Status: Investigating
    Update: We now see partial outage using the Editor, Service issues may occur with API and Sandbox as well.
  • Time: Dec. 7, 2021, 4:14 p.m.
    Status: Investigating
    Update: It seems that live sites and the editor are up now, we continue to investigate
  • Time: Dec. 7, 2021, 4:11 p.m.
    Status: Investigating
    Update: Various issues reported on AWS cause slowness in editor, slowness working with collections and platform service interruptions .We are investigating and will update here.

Updates:

  • Time: Oct. 14, 2021, 1:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 13, 2021, 7:07 p.m.
    Status: Monitoring
    Update: We are continuing to communicate and monitor the outage with our SSL provider and will provide updates as we receive them.
  • Time: Oct. 13, 2021, 5:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 13, 2021, 4:34 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded performance with the generation of SSL certificates. Our Engineering team is aware of the issue and working to resolve the issue as soon as possible. We will post an additional update as soon as we have more information, or no later than 60 minutes.

Updates:

  • Time: July 14, 2021, 3:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 14, 2021, 12:33 p.m.
    Status: Identified
    Update: We implemented a fix, which limits the issue to Ecommerce sites only. We continue working at the fix.
  • Time: July 14, 2021, 11:39 a.m.
    Status: Identified
    Update: We are experiencing some issues with the Editor loading. The issue has been identified and we are working at a fix.

Updates:

  • Time: April 2, 2021, 5:49 p.m.
    Status: Resolved
    Update: The issues with Editor slowness have now been resolved.
  • Time: April 2, 2021, 5:24 p.m.
    Status: Investigating
    Update: We are currently getting multiple reports of slowness in the editor. Our Engineering team is aware of the issue and working to identify the root cause and implement a solution as soon as possible. We will send an additional update as soon as we have more information.

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Frequently Asked Questions - Duda

Is there a Duda outage?
The current status of Duda is: Systems Active
Where can I find the official status page of Duda?
The official status page for Duda is here
How can I get notified if Duda is down or experiencing an outage?
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