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Is there an Duda outage?

Duda status: Systems Active

Last checked: 22 seconds ago

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Duda outages and incidents

Outage and incident data over the last 30 days for Duda.

There have been 1 outages or incidents for Duda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Duda

Outlogger tracks the status of these components for Xero:

API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active
Component Status
API Active
eCommerce Active
Editor Active
Live Sites Active
Sandbox Active

Latest Duda outages and incidents.

View the latest incidents for Duda and check for official updates:

Updates:

  • Time: Dec. 10, 2020, 1:02 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 10, 2020, 12:43 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 10, 2020, 12:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 10, 2020, 12:40 a.m.
    Status: Investigating
    Update: All Systems are up and running now, we continue to monitor our systems.
  • Time: Dec. 10, 2020, 12:33 a.m.
    Status: Investigating
    Update: We received several reports that the duda site editor is inaccessible at the moment, we are investigating the issue and will post an update shortly

Updates:

  • Time: Nov. 25, 2020, 6:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2020, 4:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 25, 2020, 4:01 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 25, 2020, 3:47 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 25, 2020, 3:35 p.m.
    Status: Investigating
    Update: Some Store control panels and storefronts are not loading or are loading slowly: You may see the 504 bad gateway error in the editor. And your customers won't be able to access the store on the published site. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.

Updates:

  • Time: Nov. 2, 2020, 10:01 p.m.
    Status: Resolved
    Update: Our engineering team has identified the root cause of the issues experienced earlier and resolved the issue. Live Sites should no longer be experiencing slowness or downtime.
  • Time: Nov. 2, 2020, 9:55 p.m.
    Status: Investigating
    Update: We are currently experiencing slowness or downtime across some Live Sites. Our Engineering team is aware of the issue and working to identify the root cause and implement a solution as soon as possible. We will send an additional update as soon as we have more information or at the lates in the next 30 minutes.

Updates:

  • Time: Sept. 4, 2020, 3:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 4, 2020, 2:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 4, 2020, 12:41 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 15, 2020, 11:52 a.m.
    Status: Resolved
    Update: We are glad to inform you that the issue has been fixed. All the data (products, orders, your store settings, etc) are safe and intact. The stores are functioning as usual.
  • Time: July 15, 2020, 10:44 a.m.
    Status: Monitoring
    Update: A fix has been released. The stores and control panels are up and running again. We are monitoring the results now.
  • Time: July 15, 2020, 10:12 a.m.
    Status: Investigating
    Update: Store control panels and storefronts are not loading or are loading slowly. You may see the 'My.multiscreenstore.com didn’t send any data.' error in your control panel. Also, store widgets are not loading on live sites. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) are safe and intact. The storefronts and control panels will be up and running once we fix the problem.

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Frequently Asked Questions - Duda

Is there a Duda outage?
The current status of Duda is: Systems Active
Where can I find the official status page of Duda?
The official status page for Duda is here
How can I get notified if Duda is down or experiencing an outage?
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