Company Logo

Is there an Ecwid outage?

Ecwid status: Systems Active

Last checked: a minute ago

Get notified about any outages, downtime or incidents for Ecwid and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Ecwid outages and incidents

Outage and incident data over the last 30 days for Ecwid.

There have been 0 outages or incidents for Ecwid in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Ecwid

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Billing Active
Checkout Active
Storefront Active
Third-party services Active
Component Status
Admin Active
API Active
Billing Active
Checkout Active
Storefront Active
Third-party services Active

Latest Ecwid outages and incidents.

View the latest incidents for Ecwid and check for official updates:

Updates:

  • Time: Feb. 13, 2023, 1:36 p.m.
    Status: Resolved
    Update: The fix was applied, Ecwid admin panels are operating normally, and the Ecwid storefronts load. The incident is resolved.
  • Time: Feb. 13, 2023, 12:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 13, 2023, 12:03 p.m.
    Status: Identified
    Update: We have managed to detect the cause of the loading issue and are working on a fix right now.
  • Time: Feb. 13, 2023, 11:25 a.m.
    Status: Investigating
    Update: We're still investigating the cause of the loading issue. We are sorry for the waiting time! Next update will be posted in 30 min
  • Time: Feb. 13, 2023, 11:07 a.m.
    Status: Investigating
    Update: We're still investigating the cause of the loading issue. This is a number one priority for us. We are so sorry for the wait! Next update will be posted in 15 min
  • Time: Feb. 13, 2023, 10:33 a.m.
    Status: Investigating
    Update: As of February 13 2023, 09:30 (UTC timezone), Ecwid admin panels and storefronts for some accounts are not loading. We are so sorry about this downtime! We are on it and urgently investigating the issue. All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update will be posted in 30 minutes.

Updates:

  • Time: Jan. 2, 2023, 2:16 p.m.
    Status: Resolved
    Update: The fix was applied, Ecwid admin panels are operating normally, and the Ecwid storefronts load. The incident is solved.
  • Time: Jan. 2, 2023, 2:12 p.m.
    Status: Monitoring
    Update: The fix was applied, Ecwid admin panels are operating normally, and the Ecwid storefronts load. The incident is solved.
  • Time: Jan. 2, 2023, 7:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 1, 2023, 3:59 p.m.
    Status: Identified
    Update: We're currently testing some potential fixes for this issue. Please stay tuned. Some admins may start loading now, but can still be slow. We will update the status as soon as the issue is fixed.
  • Time: Jan. 1, 2023, 11:17 a.m.
    Status: Identified
    Update: We're still working on fixing this issue on our end. You may see your admin panel not loading or showing the "Sorry, we're having technical difficulties" error. All your data and store settings will stay intact. We are terribly sorry for this downtime.
  • Time: Jan. 1, 2023, 10:13 a.m.
    Status: Identified
    Update: We're still working on fixing this issue with the admin panels. This is a number one priority for us. We are so sorry for the wait!
  • Time: Jan. 1, 2023, 8:07 a.m.
    Status: Identified
    Update: We have managed to detect the cause of the loading issue and are working on a fix right now.
  • Time: Jan. 1, 2023, 7:32 a.m.
    Status: Investigating
    Update: As of January 1st 2023, 07:30 (UTC timezone), Ecwid admin panels for some accounts are not loading. We are so sorry about this downtime! We are on it and urgently investigating the issue. All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 30 minutes.

Updates:

  • Time: Dec. 17, 2022, 4:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 17, 2022, 4:30 a.m.
    Status: Monitoring
    Update: Email notifications are starting to send more quickly and the mailing service beginning to make some progress on working through the queues. We'll keep you updated on the status. Thank you!
  • Time: Dec. 16, 2022, 11:56 p.m.
    Status: Monitoring
    Update: A third-party mailing service is processing and sending emails, but with a large delay. They are still working on ways to speed up the queues. We'll let you know as soon as we have additional updates to share.
  • Time: Dec. 16, 2022, 9:23 p.m.
    Status: Monitoring
    Update: We are still waiting for a third-party to fix the issue with our email notifications. We'll keep you updated on the status.
  • Time: Dec. 16, 2022, 8:50 p.m.
    Status: Monitoring
    Update: We are waiting for a third-party mailing service to fix the issue with our email notifications on their side. We'll keep you updated on the status.
  • Time: Dec. 16, 2022, 7:49 p.m.
    Status: Investigating
    Update: We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, some store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature. This happens due to an issue on a third-party mailing server provider's side. Note: the issue doesn’t anyhow affect the stores data (orders, products, customers, etc.) and storefront - all your data is safe and your customers are able to place orders as usual. The issue only affects the email notifications. We are sorry for this issue to occur.

Updates:

  • Time: Nov. 1, 2022, 3:31 a.m.
    Status: Resolved
    Update: Our mailing server provider fixed the issue on their side. This incident has been resolved. From now on, all store owners, their staff, and customers should receive all email notifications from Ecwid as expected.
  • Time: Nov. 1, 2022, 3:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 1, 2022, 2:36 a.m.
    Status: Investigating
    Update: We are waiting for a third-party mailing service to fix the issue with our email notifications on their side. We'll keep you updated on the status. Thank you!
  • Time: Nov. 1, 2022, 12:57 a.m.
    Status: Investigating
    Update: We are experiencing an issue that relates to the notification emails from our platform for some stores. As a result, store owners and customers do not receive email notifications. For example, emails aren't received by some customers who try to log into their customer accounts through the Sign-in by link feature. This happens due to an issue on a third-party mailing server provider's side. We have already contacted them to make sure they fix it as soon as possible. All your data (products, orders, customer details, store settings, etc) is safe and intact. We are sorry for this downtime.

Updates:

  • Time: Oct. 28, 2022, 10:22 p.m.
    Status: Resolved
    Update: This incident has been resolved. From now on, previously affected stores and Ecwid Admin panels should load as expected.
  • Time: Oct. 28, 2022, 10:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 28, 2022, 9 p.m.
    Status: Identified
    Update: UPDATE Oct 28th, 2022 21:00 (UTC): We're still working on fixing this issue. This is a top priority for us. We are so sorry for the wait!
  • Time: Oct. 28, 2022, 8:16 p.m.
    Status: Identified
    Update: UPDATE Oct 28th, 2022 20:10 (UTC): We have managed to detect the cause of the slow loading and are working on a fix right now.
  • Time: Oct. 28, 2022, 7:51 p.m.
    Status: Investigating
    Update: As of October 28th 19:50 (UTC timezone), Ecwid admin panels for some accounts are loading slowly. We are so sorry about this downtime! We are on it and urgently investigating the issue. All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 20 minutes.

Check the status of similar companies and alternatives to Ecwid

NetSuite
NetSuite

Systems Active

ZoomInfo
ZoomInfo

Systems Active

SPS Commerce
SPS Commerce

Systems Active

Miro
Miro

Systems Active

Field Nation
Field Nation

Systems Active

Outreach
Outreach

Systems Active

Own Company

Issues Detected

Mindbody
Mindbody

Systems Active

TaskRabbit
TaskRabbit

Systems Active

Nextiva
Nextiva

Systems Active

6Sense

Systems Active

BigCommerce
BigCommerce

Systems Active

Frequently Asked Questions - Ecwid

Is there a Ecwid outage?
The current status of Ecwid is: Systems Active
Where can I find the official status page of Ecwid?
The official status page for Ecwid is here
How can I get notified if Ecwid is down or experiencing an outage?
To get notified of any status changes to Ecwid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ecwid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ecwid do?
Ecwid offers a free e-commerce platform with no trial period. Sign up once and use it for as long as you want.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free