Company Logo

Is there an Ecwid outage?

Ecwid status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for Ecwid and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Ecwid outages and incidents

Outage and incident data over the last 30 days for Ecwid.

There have been 0 outages or incidents for Ecwid in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Ecwid

Outlogger tracks the status of these components for Xero:

Admin Active
API Active
Billing Active
Checkout Active
Storefront Active
Third-party services Active
Component Status
Admin Active
API Active
Billing Active
Checkout Active
Storefront Active
Third-party services Active

Latest Ecwid outages and incidents.

View the latest incidents for Ecwid and check for official updates:

Updates:

  • Time: Oct. 7, 2022, 9:59 p.m.
    Status: Resolved
    Update: This incident has been resolved. All the Ecwid stores are working normal now — you can access Ecwid admin as usual and customers can place orders as well. All your data (products, orders, customer details, store settings) is safe and intact.
  • Time: Oct. 7, 2022, 9:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 7, 2022, 9:19 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 7, 2022, 8:50 p.m.
    Status: Investigating
    Update: Update: October 7, 2022 20:50 UTC. We’re still working on fixing the problem. Thank you for you patience, we’ll come up with an update shortly.
  • Time: Oct. 7, 2022, 8:33 p.m.
    Status: Investigating
    Update: As of October 7, 2022, 20:00 UTC, Ecwid control panels and storefronts are not loading or are loading slowly due to a partial server outage. We are urgently trying to identify the cause of the issue and fix it. All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem. We are very sorry for this downtime, we’ll be posting updates here every 15 minutes. If you have any questions, you can email our Support team at [email protected].

Updates:

  • Time: Sept. 9, 2022, 7:30 p.m.
    Status: Resolved
    Update: We have restored the service, all Ecwid stores are now up and running. We continue investigating this incident to find out what led to such a problem.
  • Time: Sept. 9, 2022, 4:38 p.m.
    Status: Investigating
    Update: We have managed to detect the cause of the downtime and are working on a fix right now.
  • Time: Sept. 9, 2022, 3:56 p.m.
    Status: Investigating
    Update: One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.

Updates:

  • Time: Aug. 30, 2022, 11:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. We're found out that the issue was caused by the increased system load. After we implemented some fix, the issue with Orders (Ecwid Admin) and Abandoned Carts (Ecwid Admin) got improved. All the Ecwid stores are working normal now — you can access orders in Ecwid admin as usual. All your data (products, orders, customer details, store settings) is safe and intact.
  • Time: Aug. 30, 2022, 11:15 p.m.
    Status: Investigating
    Update: Currently, some Ecwid accounts may experience a downtime, to be more precise — your sales page (Ecwid admin → My Sales → Orders and Ecwid admin → My Sales → Abandoned Carts) are not loading, and new orders won't appear in Ecwid Admin. You may see the “Sorry we are having technical issues” error in your control pane. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The sales page and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’ll be posting updates here every 20 minutes. If you have any questions, you can email our Support team at [email protected], or start a Chat: click on the chat icon in your Ecwid admin → Get Help if the live chat is available with your plan (all paid plans)

Updates:

  • Time: Aug. 23, 2022, 10:14 p.m.
    Status: Resolved
    Update: This incident has been resolved. All the Ecwid stores are working normal now — you can access Ecwid admin as usual and customers can place orders as well. All your data (products, orders, customer details, store settings) is safe and intact.
  • Time: Aug. 23, 2022, 9:48 p.m.
    Status: Monitoring
    Update: After we implemented some fix, the issue with Orders (Ecwid Admin) and Checkout pages (Storefront) got improved. Ecwid stores should be working fine now. We are still monitoring this situation to ensure it is stable.
  • Time: Aug. 23, 2022, 8:42 p.m.
    Status: Identified
    Update: My Orders page in the Ecwid Admin and the Checkout page (storefront) are still experiencing issues, there is no ETA at the moment, yet we're working on the urgent fix. Sorry for keeping you waiting, we will keep you updated.
  • Time: Aug. 23, 2022, 8:18 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. We deeply apologize for this situation, thank you for your patience.
  • Time: Aug. 23, 2022, 7:53 p.m.
    Status: Identified
    Update: At the moment we're found out that the the issue was caused by the increased system load, the developers are fixing the issue source at the moment.
  • Time: Aug. 23, 2022, 7:27 p.m.
    Status: Identified
    Update: Currently about 2% of Ecwid accounts may experience a downtime, to be more precise — your sales page (<a href=“https://my.ecwid.com/cp/#orders”>Ecwid admin → My Sales → Orders</a>) and the store checkout are not loading or are loading slowly. You may see the ‘We are having technical issues’ error in your control panel and the customers can’t proceed to place an order. We are urgently working on a fix. All your data (products, orders, customer details, store settings, etc) is safe and intact. The sales page and control panels will be up and running once we fix the problem. We are very sorry for this downtime. We’ll be posting updates here every 20 minutes. If you have any questions, you can email our Support team at [email protected], or start a Chat: click on the chat icon in your Ecwid admin → Get Help if the live chat is available with your plan (all paid plans)

Updates:

  • Time: July 11, 2022, 9:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2022, 6:30 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Storefronts, control panels, Instant Site are currently operational.
  • Time: July 11, 2022, 6:06 a.m.
    Status: Investigating
    Update: Control panels and storefronts should be available. Currently, the API performance is a bit delayed and Instant Site are not available. The developers are investigating the issue. ETA: 15 min.
  • Time: July 11, 2022, 6:02 a.m.
    Status: Investigating
    Update: We are still investigating the issue.
  • Time: July 11, 2022, 5:37 a.m.
    Status: Investigating
    Update: One of our servers is having problems since July 11, 2022 05:00 UTC. This causes around 30% of storefronts not opening. Also, all Instant Sites are not available at the moment. We are working on restoring the service and Instant Sites. Estimated time - in 20 minutes. All your data and store settings will be intact.

Check the status of similar companies and alternatives to Ecwid

NetSuite
NetSuite

Systems Active

ZoomInfo
ZoomInfo

Systems Active

SPS Commerce
SPS Commerce

Systems Active

Miro
Miro

Systems Active

Field Nation
Field Nation

Systems Active

Outreach
Outreach

Systems Active

Own Company

Issues Detected

Mindbody
Mindbody

Systems Active

TaskRabbit
TaskRabbit

Systems Active

Nextiva
Nextiva

Systems Active

6Sense

Systems Active

BigCommerce
BigCommerce

Systems Active

Frequently Asked Questions - Ecwid

Is there a Ecwid outage?
The current status of Ecwid is: Systems Active
Where can I find the official status page of Ecwid?
The official status page for Ecwid is here
How can I get notified if Ecwid is down or experiencing an outage?
To get notified of any status changes to Ecwid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ecwid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ecwid do?
Ecwid offers a free e-commerce platform with no trial period. Sign up once and use it for as long as you want.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free