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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: 2 minutes ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 2 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: June 15, 2022, 4:05 p.m.
    Status: Resolved
    Update: This incident has been resolved. if you have any questions, please reach out to [email protected]
  • Time: June 15, 2022, 4:05 p.m.
    Status: Resolved
    Update: This incident has been resolved. if you have any questions, please reach out to [email protected]
  • Time: June 15, 2022, 2:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented to this issue, and we are monitoring the results. We will be rerunning all failed gifts files. If you have any questions, please reach out to [email protected]
  • Time: June 15, 2022, 2:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented to this issue, and we are monitoring the results. We will be rerunning all failed gifts files. If you have any questions, please reach out to [email protected]
  • Time: June 15, 2022, 1:22 p.m.
    Status: Identified
    Update: We have identified an issue which is causing EverTrue Gift Transactions files to fail during the import process. Only gift transactions files are currently affected, with no impact to other file types. If you have any questions please reach out to [email protected]
  • Time: June 15, 2022, 1:22 p.m.
    Status: Identified
    Update: We have identified an issue which is causing EverTrue Gift Transactions files to fail during the import process. Only gift transactions files are currently affected, with no impact to other file types. If you have any questions please reach out to [email protected]

Updates:

  • Time: June 3, 2022, 12:19 p.m.
    Status: Resolved
    Update: This incident had been resolved. We apologize for any inconvenience caused by the delays. If you have any questions please reach out to [email protected]
  • Time: June 2, 2022, 4:43 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 1, 2022, 8:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results. Files are being processed in the order they were received, and we apologize for delays in import completion. If you have any questions, please reach out to [email protected]
  • Time: June 1, 2022, 5:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing a lag in the EverTrue importer. Files are being processed in the order they were delivered, but at a delayed rate. If you have any questions, please reach out to [email protected]

Updates:

  • Time: June 3, 2022, 12:19 p.m.
    Status: Resolved
    Update: This incident had been resolved. We apologize for any inconvenience caused by the delays. If you have any questions please reach out to [email protected]
  • Time: June 2, 2022, 4:43 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 1, 2022, 8:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results. Files are being processed in the order they were received, and we apologize for delays in import completion. If you have any questions, please reach out to [email protected]
  • Time: June 1, 2022, 5:19 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is causing a lag in the EverTrue importer. Files are being processed in the order they were delivered, but at a delayed rate. If you have any questions, please reach out to [email protected]

Updates:

  • Time: May 25, 2022, 2:09 p.m.
    Status: Resolved
    Update: This incident has been resolved. Queued imports are being processed in the order they were received, at standard rates. If you have any questions, please reach out to [email protected]
  • Time: May 25, 2022, 12:21 p.m.
    Status: Identified
    Update: We have identified an issue which has caused lag in our import processes. Imports are processing, but at lower speeds than typical. If you have any questions please resch out to [email protected]
  • Time: May 25, 2022, 12:21 p.m.
    Status: Identified
    Update: We have identified an issue which has caused lag in our import processes. Imports are processing, but at lower speeds than typical. If you have any questions please resch out to [email protected]

Updates:

  • Time: May 19, 2022, 3:05 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for any delays in your files being processed due to the issue, and are working to ensure that files are processed in a timely and efficient manner. If you have any questions please reach out to [email protected]
  • Time: May 19, 2022, 2:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and we are monitoring the results. Imports should be appearing in console.evertrue.com as expected. If you have any questions, please reach out to [email protected]
  • Time: May 19, 2022, 1:58 p.m.
    Status: Identified
    Update: We have identified the issue preventing files uploaded to upload.evertrue.com from being pulled over to console.evertrue.com and are working on a resolution now. We anticipate files should begin to appear in console.evertrue.com shortly, and files will be processed in the order they were received. We apologize for any inconvenience this may cause, please reach out to [email protected] if you have any questions.
  • Time: May 19, 2022, 12:41 p.m.
    Status: Investigating
    Update: We are currently investigating an issue which is preventing EverTrue import files uploaded to upload.evertrue.com from being pulled over to console.evertrue.com. Files uploaded are being held within the upload.evertrue.com directories, and once the issue has been identified and resolved, will be processed in the order they were received. If you have any questions, please reach out to [email protected]

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
To get notified of any status changes to EverTrue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EverTrue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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