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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: 9 minutes ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 2 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: Aug. 27, 2023, 7:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 27, 2023, 11:26 a.m.
    Status: Identified
    Update: The importer is performing slower than expected this morning. The problem has been identified and the team is working to resolve. All import jobs continue to be queued, but may take some time to process today.

Updates:

  • Time: Aug. 15, 2023, 12:26 a.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to [email protected] if you have any questions or continue to experience any issues.
  • Time: Aug. 14, 2023, 1:39 p.m.
    Status: Monitoring
    Update: We have identified the issue, pushed a fix and are monitoring the results. Imports should now be processing at normal speeds, and we are working to process files in the order they were received as quickly as possible. Due to the number of files received during the processing delay, your files will appear in "queued for import" status as we continue to work through the backlog. If you have any questions, please reach out to [email protected]
  • Time: Aug. 14, 2023, 10:44 a.m.
    Status: Investigating
    Update: The Importer is currently running slow. Jobs are still queuing, but processing slowly so there will be delays in processing until the issue is resolved and the queue gets reduced. Our teams are investigating now.

Updates:

  • Time: Aug. 15, 2023, 12:26 a.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to [email protected] if you have any questions or continue to experience any issues.
  • Time: Aug. 14, 2023, 1:39 p.m.
    Status: Monitoring
    Update: We have identified the issue, pushed a fix and are monitoring the results. Imports should now be processing at normal speeds, and we are working to process files in the order they were received as quickly as possible. Due to the number of files received during the processing delay, your files will appear in "queued for import" status as we continue to work through the backlog. If you have any questions, please reach out to [email protected]
  • Time: Aug. 14, 2023, 10:44 a.m.
    Status: Investigating
    Update: The Importer is currently running slow. Jobs are still queuing, but processing slowly so there will be delays in processing until the issue is resolved and the queue gets reduced. Our teams are investigating now.

Updates:

  • Time: Aug. 10, 2023, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to [email protected] if you experience any issues or have any questions.
  • Time: Aug. 10, 2023, 7:41 p.m.
    Status: Monitoring
    Update: We have identified the issue causing some users to receive errors when loading records within the EverTrue platform, and have pushed a fix. We will continue to monitor the situation. If you experience any issues, please reach out to [email protected]
  • Time: Aug. 10, 2023, 5:52 p.m.
    Status: Investigating
    Update: We are investigating an issue that is causing some users to experience issues while loading records in the EverTrue platform. Affected users may receive a "Server Error" or "Error contacting Search API" message. We are working to resolve the issue as quickly as possible and apologize for any inconvenience. Please reach out to [email protected] if you have any questions.

Updates:

  • Time: Aug. 10, 2023, 9:11 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to [email protected] if you experience any issues or have any questions.
  • Time: Aug. 10, 2023, 7:41 p.m.
    Status: Monitoring
    Update: We have identified the issue causing some users to receive errors when loading records within the EverTrue platform, and have pushed a fix. We will continue to monitor the situation. If you experience any issues, please reach out to [email protected]
  • Time: Aug. 10, 2023, 5:52 p.m.
    Status: Investigating
    Update: We are investigating an issue that is causing some users to experience issues while loading records in the EverTrue platform. Affected users may receive a "Server Error" or "Error contacting Search API" message. We are working to resolve the issue as quickly as possible and apologize for any inconvenience. Please reach out to [email protected] if you have any questions.

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
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