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Is there an EverTrue outage?

EverTrue status: Systems Active

Last checked: 6 minutes ago

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EverTrue outages and incidents

Outage and incident data over the last 30 days for EverTrue.

There have been 2 outages or incidents for EverTrue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for EverTrue

Outlogger tracks the status of these components for Xero:

Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Public API Active
Web Application Active
Component Status
Email / Push Active
EverTrue Active
Exports Active
Facebook Active
Imports Active
LinkedIn Authentication Active
Login Active
SFTP Server Active
Two Step Verification SMS Active
Volunteer Active
Active
Public API Active
Web Application Active

Latest EverTrue outages and incidents.

View the latest incidents for EverTrue and check for official updates:

Updates:

  • Time: Jan. 25, 2023, 2:54 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you experience any issues with your scheduled exports, please reach out to [email protected]
  • Time: Jan. 23, 2023, 3:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Scheduled exports should run at the expected time, and we are working to regenerate and deliver the failed exports (please note - we are working as quickly as possible to regenerate those files, but apologize for any additional delay in delivery and thank you for your patience). If you have any questions, please reach out to [email protected].
  • Time: Jan. 23, 2023, 2:38 p.m.
    Status: Identified
    Update: We are currently working to resolve an issue that prevented EverTrue scheduled exports from being generated/delivered over this last weekend. We have identified the issue and are working to restore service now. Please reach out to [email protected] if you have any questions.

Updates:

  • Time: Jan. 25, 2023, 2:54 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you experience any issues with your scheduled exports, please reach out to [email protected]
  • Time: Jan. 23, 2023, 3:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Scheduled exports should run at the expected time, and we are working to regenerate and deliver the failed exports (please note - we are working as quickly as possible to regenerate those files, but apologize for any additional delay in delivery and thank you for your patience). If you have any questions, please reach out to [email protected].
  • Time: Jan. 23, 2023, 2:38 p.m.
    Status: Identified
    Update: We are currently working to resolve an issue that prevented EverTrue scheduled exports from being generated/delivered over this last weekend. We have identified the issue and are working to restore service now. Please reach out to [email protected] if you have any questions.

Updates:

  • Time: Jan. 20, 2023, 7:01 p.m.
    Status: Resolved
    Update: This incident has been resolved. Assignment imports (volunteer assignments, relationship management assignments) should import as expected. If you have any questions, please reach out to [email protected]
  • Time: Jan. 20, 2023, 4:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently in the process of rerunning all affected imports. If you have any questions, please reach out to [email protected]
  • Time: Jan. 20, 2023, 4:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are currently in the process of rerunning all affected imports. If you have any questions, please reach out to [email protected]
  • Time: Jan. 20, 2023, 1:49 p.m.
    Status: Identified
    Update: We have identified an issue that is causing errors or failures of assignments import files (volunteer assignments files, relationship management files). We are working towards releasing a fix, and we will make all attempts to re-run any failed assignment imports caused by this issue. If you have any questions, please reach out to [email protected]
  • Time: Jan. 20, 2023, 1:49 p.m.
    Status: Identified
    Update: We have identified an issue that is causing errors or failures of assignments import files (volunteer assignments files, relationship management files). We are working towards releasing a fix, and we will make all attempts to re-run any failed assignment imports caused by this issue. If you have any questions, please reach out to [email protected]

Updates:

  • Time: Nov. 19, 2022, 12:27 a.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Nov. 18, 2022, 10:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If you have any questions, please reach out to [email protected]
  • Time: Nov. 18, 2022, 8:34 p.m.
    Status: Identified
    Update: We have identified the issue causing delay in imported data appearing in the EverTrue platform (app.evertrue.com) and are working to resolve the issue. Please reach out to [email protected] if you have any questions.
  • Time: Nov. 18, 2022, 4:08 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing a delay in imported data appearing in the EverTrue platform (app.evertrue.com). We are working to resolve the issue, and will continue to update our status page with updates. If you have run imports and are not seeing those changes reflected, please refrain from rerunning your import file. If you have any questions, please reach out to [email protected]

Updates:

  • Time: Nov. 19, 2022, 12:27 a.m.
    Status: Resolved
    Update: This incident has been resolved. If you have any questions, please reach out to [email protected]
  • Time: Nov. 18, 2022, 10:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If you have any questions, please reach out to [email protected]
  • Time: Nov. 18, 2022, 8:34 p.m.
    Status: Identified
    Update: We have identified the issue causing delay in imported data appearing in the EverTrue platform (app.evertrue.com) and are working to resolve the issue. Please reach out to [email protected] if you have any questions.
  • Time: Nov. 18, 2022, 4:08 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing a delay in imported data appearing in the EverTrue platform (app.evertrue.com). We are working to resolve the issue, and will continue to update our status page with updates. If you have run imports and are not seeing those changes reflected, please refrain from rerunning your import file. If you have any questions, please reach out to [email protected]

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Frequently Asked Questions - EverTrue

Is there a EverTrue outage?
The current status of EverTrue is: Systems Active
Where can I find the official status page of EverTrue?
The official status page for EverTrue is here
How can I get notified if EverTrue is down or experiencing an outage?
To get notified of any status changes to EverTrue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of EverTrue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here