Company Logo

Is there an Eway outage?

Eway status: Minor Outage

Last checked: 56 seconds ago

Get notified about any outages, downtime or incidents for Eway and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Eway outages and incidents

Outage and incident data over the last 30 days for Eway.

There have been 6 outages or incidents for Eway in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Eway

Outlogger tracks the status of these components for Xero:

Eway Gateways Active
Eway Sandbox Active
Eway Settlement Active
Eway Website Active
MyEway Active
Rapid API Performance Issues
Shopify Active
WooCommerce Active
Component Status
Eway Gateways Active
Eway Sandbox Active
Eway Settlement Active
Eway Website Active
MyEway Active
Rapid API Performance Issues
Active
Shopify Active
WooCommerce Active

Latest Eway outages and incidents.

View the latest incidents for Eway and check for official updates:

Updates:

  • Time: Feb. 16, 2024, 4:34 a.m.
    Status: Resolved
    Update: Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
  • Time: Feb. 16, 2024, 12:47 a.m.
    Status: Investigating
    Update: Eway is currently investigating a potential service disruption to some payments services. The scope of impact is unconfirmed at this time, however being investigated by Eway technical teams. We will follow up ASAP with a full confirmation of service impact and remediation status If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business Regards, The Eway Team

Updates:

  • Time: Feb. 16, 2024, 4:34 a.m.
    Status: Resolved
    Update: Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
  • Time: Feb. 16, 2024, 12:47 a.m.
    Status: Investigating
    Update: Eway is currently investigating a potential service disruption to some payments services. The scope of impact is unconfirmed at this time, however being investigated by Eway technical teams. We will follow up ASAP with a full confirmation of service impact and remediation status If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business Regards, The Eway Team

Updates:

  • Time: Feb. 20, 2024, 5:23 a.m.
    Status: Resolved
    Update: Eway support teams can confirm the sporadic transaction failure for NAB Merchants transacting through FDI gateway has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
  • Time: Feb. 9, 2024, 4:39 a.m.
    Status: Identified
    Update: Eway support team would like to confirm that the downstream service provider has acknowledged the incident and their technical team is investigating the issue as a priority. We thank you for your patience and apologise for any inconvenience this event is causing your business If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Regards, The Eway Team
  • Time: Feb. 8, 2024, 11:34 p.m.
    Status: Identified
    Update: Eway teams have reached out to downstream payment service providers to investigate. We will provide further status updates as soon as they are available. We thank you for your patience and apologise for any inconvenience this event is causing your business If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Regards, The Eway Team
  • Time: Feb. 8, 2024, 2:43 a.m.
    Status: Investigating
    Update: Eway is currently investigating a potential service disruption to some payments services . The scope of impact is limited to NAB Merchants transacting through FDI gateway and the issue is sporadic, This is being investigated by Eway technical teams. We will follow up ASAP with a full confirmation of service impact and remediation status If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business Regards, The Eway Team

Updates:

  • Time: Feb. 20, 2024, 5:23 a.m.
    Status: Resolved
    Update: Eway support teams can confirm the sporadic transaction failure for NAB Merchants transacting through FDI gateway has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team
  • Time: Feb. 9, 2024, 4:39 a.m.
    Status: Identified
    Update: Eway support team would like to confirm that the downstream service provider has acknowledged the incident and their technical team is investigating the issue as a priority. We thank you for your patience and apologise for any inconvenience this event is causing your business If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Regards, The Eway Team
  • Time: Feb. 8, 2024, 11:34 p.m.
    Status: Identified
    Update: Eway teams have reached out to downstream payment service providers to investigate. We will provide further status updates as soon as they are available. We thank you for your patience and apologise for any inconvenience this event is causing your business If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Regards, The Eway Team
  • Time: Feb. 8, 2024, 2:43 a.m.
    Status: Investigating
    Update: Eway is currently investigating a potential service disruption to some payments services . The scope of impact is limited to NAB Merchants transacting through FDI gateway and the issue is sporadic, This is being investigated by Eway technical teams. We will follow up ASAP with a full confirmation of service impact and remediation status If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business Regards, The Eway Team

Updates:

  • Time: Feb. 2, 2024, 8:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 2, 2024, 12:15 p.m.
    Status: Investigating
    Update: Eway encountered a service interruption lasting approximately 10 minutes, occurring between 19:52 and 20:02 AEST. This was attributed to an outage in the downstream payment service provider. Vendor support teams have confirmed a full recovery of impacted services and are continuing validation activities including periodic monitoring of processing infrastructure. We apologise for the inconvenience this has caused your business today and appreciate your patience Regards, The Eway Team

Check the status of similar companies and alternatives to Eway

Sage
Sage

Issues Detected

Xero
Xero

Issues Detected

Payoneer
Payoneer

Systems Active

Carta
Carta

Systems Active

Intralinks
Intralinks

Systems Active

insightsoftware
insightsoftware

Systems Active

Chargebee
Chargebee

Systems Active

Blend
Blend

Systems Active

Datasite
Datasite

Systems Active

Spendesk
Spendesk

Systems Active

FloQast

Systems Active

WePay
WePay

Systems Active

Frequently Asked Questions - Eway

Is there a Eway outage?
The current status of Eway is: Minor Outage
Where can I find the official status page of Eway?
The official status page for Eway is here
How can I get notified if Eway is down or experiencing an outage?
To get notified of any status changes to Eway, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Eway every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Eway do?
Eway offers a secure and dependable online payment gateway that enables businesses to accept credit card payments from any location and device.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free