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Is there an FTAPI outage?

FTAPI status: Systems Active

Last checked: 7 minutes ago

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FTAPI outages and incidents

Outage and incident data over the last 30 days for FTAPI.

There have been 4 outages or incidents for FTAPI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FTAPI

Outlogger tracks the status of these components for Xero:

FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active
Component Status
FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active

Latest FTAPI outages and incidents.

View the latest incidents for FTAPI and check for official updates:

Updates:

  • Time: March 31, 2023, 11:31 a.m.
    Status: Resolved
    Update: All services are available and running stable.
  • Time: March 31, 2023, 11:31 a.m.
    Status: Resolved
    Update: All services are available and running stable.
  • Time: March 31, 2023, 11:22 a.m.
    Status: Monitoring
    Update: All services of our customers are accessible again. We are monitoring the performance to ensure our customers are able to use their services.
  • Time: March 31, 2023, 11:17 a.m.
    Status: Identified
    Update: There has been a service disruption in the data center that we host our services in. The disruption has been resolved by our infrastructure partner. We are working on making our services available to all affected customers.
  • Time: March 31, 2023, 11:04 a.m.
    Status: Investigating
    Update: We are investigating a service disruption that affects some of our customers.
  • Time: March 31, 2023, 11:04 a.m.
    Status: Investigating
    Update: We are investigating a service disruption that affects some of our customers.

Updates:

  • Time: March 22, 2023, 2:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2023, 2:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the situation.
  • Time: March 22, 2023, 2:32 p.m.
    Status: Identified
    Update: We have identified an infrastructural issue that causes SecuTransfer to be unreachable for some customers. We are in contact with our partner to fix the problem.

Updates:

  • Time: March 22, 2023, 2:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 22, 2023, 2:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the situation.
  • Time: March 22, 2023, 2:32 p.m.
    Status: Identified
    Update: We have identified an infrastructural issue that causes SecuTransfer to be unreachable for some customers. We are in contact with our partner to fix the problem.

Updates:

  • Time: March 22, 2023, 10:55 a.m.
    Status: Resolved
    Update: The problem has been fixed. All services are available.
  • Time: March 22, 2023, 10:55 a.m.
    Status: Resolved
    Update: The problem has been fixed. All services are available.
  • Time: March 22, 2023, 10:36 a.m.
    Status: Monitoring
    Update: Our partner has identified the infrastructural issue and is working on a fix. The service seems to have stabilized for our customers and we are monitoring it closely.
  • Time: March 22, 2023, 10:36 a.m.
    Status: Monitoring
    Update: Our partner has identified the infrastructural issue and is working on a fix. The service seems to have stabilized for our customers and we are monitoring it closely.
  • Time: March 22, 2023, 9:57 a.m.
    Status: Identified
    Update: We have Identified an infrastructure defect that currently causes a service downtime for some customers. We have contacted our infrastructure partners and are working on a fix.
  • Time: March 22, 2023, 9:57 a.m.
    Status: Identified
    Update: We have Identified an infrastructure defect that currently causes a service downtime for some customers. We have contacted our infrastructure partners and are working on a fix.

Updates:

  • Time: March 21, 2023, 9:55 a.m.
    Status: Resolved
    Update: The incident has been resolved. We are still investigating the core reason that lead to the issue and will collaborate on a plan to avoid this problem in the future with our partners.
  • Time: March 21, 2023, 9:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are closely monitoring the SecuTransfer services.
  • Time: March 21, 2023, 8:55 a.m.
    Status: Identified
    Update: The cause has been identified and we have contacted our technological partners to collaborate on a fix for this issue.
  • Time: March 21, 2023, 8:39 a.m.
    Status: Investigating
    Update: We are investigating an incident that leads to SecuTransfer being periodically unavailable for our customers.

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Frequently Asked Questions - FTAPI

Is there a FTAPI outage?
The current status of FTAPI is: Systems Active
Where can I find the official status page of FTAPI?
The official status page for FTAPI is here
How can I get notified if FTAPI is down or experiencing an outage?
To get notified of any status changes to FTAPI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FTAPI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FTAPI do?
We protect and automate your sensitive data for those who want comprehensive protection for their own and their customers' data.

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