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Is there an FTAPI outage?

FTAPI status: Systems Active

Last checked: 5 minutes ago

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FTAPI outages and incidents

Outage and incident data over the last 30 days for FTAPI.

There have been 4 outages or incidents for FTAPI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FTAPI

Outlogger tracks the status of these components for Xero:

FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active
Component Status
FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active

Latest FTAPI outages and incidents.

View the latest incidents for FTAPI and check for official updates:

Updates:

  • Time: March 14, 2024, 8:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 6:28 a.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Updates:

  • Time: March 13, 2024, 6:49 a.m.
    Status: Resolved
    Update: All services are operational.
  • Time: March 13, 2024, 6:32 a.m.
    Status: Identified
    Update: We identified the issue. The Loadbalancer stopped to serve traffic. We provided a fix immediately.
  • Time: March 13, 2024, 6:32 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the outage and a fix has been implemented. We are monitoring the services while they become available again.
  • Time: March 13, 2024, 6:22 a.m.
    Status: Investigating
    Update: We are currently investigating a full service outage.

Updates:

  • Time: March 13, 2024, 6:49 a.m.
    Status: Resolved
    Update: All services are operational.
  • Time: March 13, 2024, 6:32 a.m.
    Status: Identified
    Update: We identified the issue. The Loadbalancer stopped to serve traffic. We provided a fix immediately.
  • Time: March 13, 2024, 6:32 a.m.
    Status: Monitoring
    Update: We have identified the root cause of the outage and a fix has been implemented. We are monitoring the services while they become available again.
  • Time: March 13, 2024, 6:22 a.m.
    Status: Investigating
    Update: We are currently investigating a full service outage.

Updates:

  • Time: Feb. 29, 2024, 12:15 a.m.
    Status: Resolved
    Update: All affected systems are fully functional again.
  • Time: Feb. 29, 2024, 12:13 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 29, 2024, 12:12 a.m.
    Status: Identified
    Update: API server of our cloud provider was not reachable, this is solved now
  • Time: Feb. 29, 2024, 12:01 a.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Updates:

  • Time: Feb. 29, 2024, 12:15 a.m.
    Status: Resolved
    Update: All affected systems are fully functional again.
  • Time: Feb. 29, 2024, 12:13 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 29, 2024, 12:12 a.m.
    Status: Identified
    Update: API server of our cloud provider was not reachable, this is solved now
  • Time: Feb. 29, 2024, 12:01 a.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

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Frequently Asked Questions - FTAPI

Is there a FTAPI outage?
The current status of FTAPI is: Systems Active
Where can I find the official status page of FTAPI?
The official status page for FTAPI is here
How can I get notified if FTAPI is down or experiencing an outage?
To get notified of any status changes to FTAPI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FTAPI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FTAPI do?
We protect and automate your sensitive data for those who want comprehensive protection for their own and their customers' data.