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Is there an FTAPI outage?

FTAPI status: Systems Active

Last checked: 5 minutes ago

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FTAPI outages and incidents

Outage and incident data over the last 30 days for FTAPI.

There have been 4 outages or incidents for FTAPI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for FTAPI

Outlogger tracks the status of these components for Xero:

FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active
Component Status
FTAPI Cloud Systems Active
Notification Services Active
Software Download Server (software.ftapi.com) Active

Latest FTAPI outages and incidents.

View the latest incidents for FTAPI and check for official updates:

Updates:

  • Time: Nov. 9, 2023, 8:19 p.m.
    Status: Resolved
    Update: All systems are back and stable. The incident is completely resolved.
  • Time: Nov. 9, 2023, 8:08 p.m.
    Status: Monitoring
    Update: All systems are running and are functional, we still observe the situation.
  • Time: Nov. 9, 2023, 3:56 p.m.
    Status: Identified
    Update: We want to inform you that our provider brought back most of his services. Only a few instances (less than 0,4%) are still affected by the incident.
  • Time: Nov. 9, 2023, 2:22 p.m.
    Status: Identified
    Update: Outage is almost fixed on providers side and most of the services are back. We are now expecting the few remaining coming up in the next few minutes.
  • Time: Nov. 9, 2023, 11:19 a.m.
    Status: Identified
    Update: Our partner identified and addressed their enormous issues and they will immediately begin rebuilding services.
  • Time: Nov. 9, 2023, 7:25 a.m.
    Status: Identified
    Update: after all services worked again from 3am to 8am our provider is facing new issues and is working on. Services are degraded or not available currently. Sorry for the inconvenience, we are in close contact and keep you informed.
  • Time: Nov. 9, 2023, 6:22 a.m.
    Status: Monitoring
    Update: Most of the services from our provider are brought back, we are currently verifying our services. Almost every instance is up and running again.
  • Time: Nov. 8, 2023, 7:17 p.m.
    Status: Identified
    Update: Our provider is currently bringing services back online.
  • Time: Nov. 8, 2023, 5:35 p.m.
    Status: Identified
    Update: One of our infrastructure partner is still facing network issues. We are in close contact with our provider who is working with all their forces on the restoration.
  • Time: Nov. 8, 2023, 2:38 p.m.
    Status: Identified
    Update: We have identified an infrastructural outage as the root cause for the incident. We are working with our partners to resolve the underlying issue.
  • Time: Nov. 8, 2023, 2:11 p.m.
    Status: Investigating
    Update: We are seeing that some of our customers are not able to access their service currently and are investigating the root cause.

Updates:

  • Time: Nov. 9, 2023, 8:19 p.m.
    Status: Resolved
    Update: All systems are back and stable. The incident is completely resolved.
  • Time: Nov. 9, 2023, 8:08 p.m.
    Status: Monitoring
    Update: All systems are running and are functional, we still observe the situation.
  • Time: Nov. 9, 2023, 3:56 p.m.
    Status: Identified
    Update: We want to inform you that our provider brought back most of his services. Only a few instances (less than 0,4%) are still affected by the incident.
  • Time: Nov. 9, 2023, 2:22 p.m.
    Status: Identified
    Update: Outage is almost fixed on providers side and most of the services are back. We are now expecting the few remaining coming up in the next few minutes.
  • Time: Nov. 9, 2023, 11:19 a.m.
    Status: Identified
    Update: Our partner identified and addressed their enormous issues and they will immediately begin rebuilding services.
  • Time: Nov. 9, 2023, 7:25 a.m.
    Status: Identified
    Update: after all services worked again from 3am to 8am our provider is facing new issues and is working on. Services are degraded or not available currently. Sorry for the inconvenience, we are in close contact and keep you informed.
  • Time: Nov. 9, 2023, 6:22 a.m.
    Status: Monitoring
    Update: Most of the services from our provider are brought back, we are currently verifying our services. Almost every instance is up and running again.
  • Time: Nov. 8, 2023, 7:17 p.m.
    Status: Identified
    Update: Our provider is currently bringing services back online.
  • Time: Nov. 8, 2023, 5:35 p.m.
    Status: Identified
    Update: One of our infrastructure partner is still facing network issues. We are in close contact with our provider who is working with all their forces on the restoration.
  • Time: Nov. 8, 2023, 2:38 p.m.
    Status: Identified
    Update: We have identified an infrastructural outage as the root cause for the incident. We are working with our partners to resolve the underlying issue.
  • Time: Nov. 8, 2023, 2:11 p.m.
    Status: Investigating
    Update: We are seeing that some of our customers are not able to access their service currently and are investigating the root cause.

Updates:

  • Time: Nov. 2, 2023, 8:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2023, 7:50 a.m.
    Status: Monitoring
    Update: Waiting for the last unreachable instances to recover.
  • Time: Nov. 2, 2023, 7:41 a.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Updates:

  • Time: Nov. 2, 2023, 8:27 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 2, 2023, 7:50 a.m.
    Status: Monitoring
    Update: Waiting for the last unreachable instances to recover.
  • Time: Nov. 2, 2023, 7:41 a.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance issues with for a subset of customers. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Updates:

  • Time: Oct. 12, 2023, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 12, 2023, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 12, 2023, 3:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 12, 2023, 3:57 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 12, 2023, 3:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 12, 2023, 3:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 12, 2023, 3:10 p.m.
    Status: Investigating
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.
  • Time: Oct. 12, 2023, 3:10 p.m.
    Status: Investigating
    Update: We’re experiencing service unavailabilities. Our team is currently working to restore the normal operations of the service. We apologize for any inconvenience.

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Frequently Asked Questions - FTAPI

Is there a FTAPI outage?
The current status of FTAPI is: Systems Active
Where can I find the official status page of FTAPI?
The official status page for FTAPI is here
How can I get notified if FTAPI is down or experiencing an outage?
To get notified of any status changes to FTAPI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of FTAPI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does FTAPI do?
We protect and automate your sensitive data for those who want comprehensive protection for their own and their customers' data.

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