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Is there an Gini outage?

Gini status: Systems Active

Last checked: a minute ago

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Gini outages and incidents

Outage and incident data over the last 30 days for Gini.

There have been 0 outages or incidents for Gini in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gini

Outlogger tracks the status of these components for Xero:

Banking API Active
User-Center API Active
Native Documents Active
Scanned Documents Active
Text Documents Active
Component Status
Active
Banking API Active
User-Center API Active
Active
Native Documents Active
Scanned Documents Active
Text Documents Active

Latest Gini outages and incidents.

View the latest incidents for Gini and check for official updates:

Updates:

  • Time: Sept. 2, 2022, 5:01 p.m.
    Status: Resolved
    Update: This incident has been resolved - a fix has been implemented.
  • Time: Sept. 2, 2022, 3:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 2, 2022, 3:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 2, 2022, 2:29 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 2, 2022, 5:01 p.m.
    Status: Resolved
    Update: This incident has been resolved - a fix has been implemented.
  • Time: Sept. 2, 2022, 3:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 2, 2022, 3:35 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 2, 2022, 2:29 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 21, 2021, 11:04 p.m.
    Status: Resolved
    Update: We had to deal with a major storage degradation which caused the outage and processing problems. We managed to restore the service and preserve all the data. The implemented fix will need to be revisited in an upcoming maintenance window.
  • Time: Dec. 21, 2021, 10:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 21, 2021, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 21, 2021, 7:15 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 21, 2021, 11:04 p.m.
    Status: Resolved
    Update: We had to deal with a major storage degradation which caused the outage and processing problems. We managed to restore the service and preserve all the data. The implemented fix will need to be revisited in an upcoming maintenance window.
  • Time: Dec. 21, 2021, 10:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 21, 2021, 8:42 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 21, 2021, 7:15 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 1, 2021, 12:02 p.m.
    Status: Resolved
    Update: Towards the end of our planned maintenance tasks, we encountered a problem that caused a temporal storage cluster outage. The degradation of the storage cluster affected the document processing and resulted in an outage of our external services. We were able to overcome the failed upgrade and thus restore full functionality. We are deeply sorry for the unplanned outage and will test these kind of procedures even more thorough in the future.

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Frequently Asked Questions - Gini

Is there a Gini outage?
The current status of Gini is: Systems Active
Where can I find the official status page of Gini?
The official status page for Gini is here
How can I get notified if Gini is down or experiencing an outage?
To get notified of any status changes to Gini, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gini every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gini do?
Extract data from documents and photos in real-time using AI-based OCR. Market-leading extraction quality for photo transfers.

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