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Outage and incident data over the last 30 days for Gini.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
APIs | Active |
Banking API | Active |
User-Center API | Active |
Document Processing | Active |
Native Documents | Active |
Scanned Documents | Active |
Text Documents | Active |
View the latest incidents for Gini and check for official updates:
Description: Towards the end of our planned maintenance tasks, we encountered a problem that caused a temporal storage cluster outage. The degradation of the storage cluster affected the document processing and resulted in an outage of our external services. We were able to overcome the failed upgrade and thus restore full functionality. We are deeply sorry for the unplanned outage and will test these kind of procedures even more thorough in the future.
Status: Resolved
Impact: Critical | Started At: Oct. 1, 2021, midnight
Description: We worked through the backlog and the processing times are back to normal. We will continue the investigation into the issues that lead to this outage to improve our resiliency even further.
Status: Resolved
Impact: Critical | Started At: June 8, 2021, 7:11 a.m.
Description: We worked through the backlog and the processing times are back to normal. We will continue the investigation into the issues that lead to this outage to improve our resiliency even further.
Status: Resolved
Impact: Critical | Started At: June 8, 2021, 7:11 a.m.
Description: a hardware problem was discovered with the storage-cluster and a solution has been implemented to resolve the issue
Status: Resolved
Impact: None | Started At: May 22, 2021, 7 a.m.
Description: a hardware problem was discovered with the storage-cluster and a solution has been implemented to resolve the issue
Status: Resolved
Impact: None | Started At: May 22, 2021, 7 a.m.
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