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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 4 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: Dec. 11, 2023, 12:45 p.m.
    Status: Resolved
    Update: This incident has now been resolved and Trustpilot services are functioning correctly within Gnatta. Apologies for any inconvenience this may have caused and thank you for your patience.
  • Time: Dec. 11, 2023, 9:10 a.m.
    Status: Identified
    Update: We're currently experiencing issues with Trustpilot in Gnatta, impacting the ability to send and receive reviews. Their team is actively investigating, and we're in direct communication with them. We appreciate your patience as we work to resolve this issue.

Updates:

  • Time: Sept. 19, 2023, 2:48 p.m.
    Status: Postmortem
    Update: A routine maintenance change resulted in service disruption of the Gnatta platform. Through our analysis post mortem, we have identified and remedied process issues internally to ensure stability in the future.
  • Time: Sept. 2, 2023, 8:01 a.m.
    Status: Resolved
    Update: We've been monitoring performance closely and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue. Once we have had time to analyse what happened, we'll post further updates to this incident.
  • Time: Sept. 2, 2023, 7:42 a.m.
    Status: Monitoring
    Update: We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.
  • Time: Sept. 2, 2023, 7:09 a.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available

Updates:

  • Time: June 14, 2023, 2:58 p.m.
    Status: Resolved
    Update: Certain endpoints used by the operator UI have been identified as having degraded performance, this has been rolled back and is under further investigation.

Updates:

  • Time: June 6, 2023, 9:40 a.m.
    Status: Resolved
    Update: This morning we've experienced some service disruption with real-time updates in Gnatta. We're monitoring the system after the issue has now been fully resolved, please let us know if you continue to have any issues.

Updates:

  • Time: March 16, 2023, 8:42 a.m.
    Status: Resolved
    Update: We've been monitoring performance closely and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue. Once we have had time to analyse what happened, we'll post further updates to this incident.
  • Time: March 15, 2023, 4:52 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.
  • Time: March 15, 2023, 4:32 p.m.
    Status: Investigating
    Update: We're currently experiencing reports of realtime delays across Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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