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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 4 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: Feb. 15, 2023, 10:57 a.m.
    Status: Resolved
    Update: We've been monitoring performance closely and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue. Once we have had time to analyse what happened, we'll post further updates to this incident.
  • Time: Feb. 14, 2023, 3:49 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.
  • Time: Feb. 14, 2023, 3:28 p.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

Updates:

  • Time: Feb. 15, 2023, 2:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2023, 11:05 a.m.
    Status: Monitoring
    Update: We've carried out further investigation into this issue with our teams and were able to identify a pattern and replicate the behaviour seen. On 10th February we deployed a change which has since resolved all further occurrences of the issue. Thanks again for your continued patience whilst we addressed this issue.
  • Time: Feb. 6, 2023, 10:04 a.m.
    Status: Monitoring
    Update: We're currently monitoring this issue and can see that performance has improved. We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.
  • Time: Feb. 6, 2023, 9:48 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues accessing Gnatta this morning. We're urgently investigating these reports and will provide further updates as these become available. Thanks, Gnatta Support
  • Time: Feb. 3, 2023, 4:33 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure proper service has returned. We're continuing our investigations into the cause and will update here as more information is available.
  • Time: Feb. 3, 2023, 4:08 p.m.
    Status: Investigating
    Update: While we have been investigating the issue we've received some reports that users are having issues loading Gnatta. We're urgently investigating these reports and will provide further updates as these become available.
  • Time: Feb. 3, 2023, 9:33 a.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure proper service has returned. Thanks for your patience whilst we addressed this. We'll post more information once we've had time to analyse what happened.
  • Time: Feb. 3, 2023, 9:20 a.m.
    Status: Investigating
    Update: We've received some reports that users are having issues accessing Gnatta. We're urgently investigating these reports and will provide further updates as these become available.

Updates:

  • Time: Feb. 2, 2023, 11:53 a.m.
    Status: Resolved
    Update: We've been monitoring performance closely over the last few hours and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue.
  • Time: Feb. 2, 2023, 7:51 a.m.
    Status: Identified
    Update: We're currently monitoring this issue to ensure proper service has returned. Thanks for your patience whilst we addressed this. We'll post more information once we've had time to analyse what happened.
  • Time: Feb. 2, 2023, 7:25 a.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.
  • Time: Feb. 2, 2023, 7:25 a.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption and delays when accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

Updates:

  • Time: Jan. 25, 2023, 9:39 a.m.
    Status: Resolved
    Update: This incident has now been resolved. Thanks for your patience.
  • Time: Jan. 25, 2023, 9:06 a.m.
    Status: Monitoring
    Update: Azure have now returned to normal service - we will continue to monitor and ensure this issue is resolved before closing this issue down.
  • Time: Jan. 25, 2023, 8:09 a.m.
    Status: Identified
    Update: Azure are currently experiencing issues that are affecting user's ability to access Gnatta. This is a widespread Azure issue, we are liaising with Azure to ensure normal service returns as soon as possible.

Updates:

  • Time: Jan. 25, 2023, 9:39 a.m.
    Status: Resolved
    Update: This incident has now been resolved. Thanks for your patience.
  • Time: Jan. 25, 2023, 9:06 a.m.
    Status: Monitoring
    Update: Azure have now returned to normal service - we will continue to monitor and ensure this issue is resolved before closing this issue down.
  • Time: Jan. 25, 2023, 8:09 a.m.
    Status: Identified
    Update: Azure are currently experiencing issues that are affecting user's ability to access Gnatta. This is a widespread Azure issue, we are liaising with Azure to ensure normal service returns as soon as possible.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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