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Is there an Gnatta outage?

Gnatta status: Systems Active

Last checked: 3 minutes ago

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Gnatta outages and incidents

Outage and incident data over the last 30 days for Gnatta.

There have been 0 outages or incidents for Gnatta in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gnatta

Outlogger tracks the status of these components for Xero:

API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active
Component Status
API Active
Authentication Server Active
Reporting Suite Active
User Interface Active
Workflow Active
Active
Email Active
Facebook Active
Facebook Messenger Active
SMS Active
Telephony Active
Trustpilot Active
Twitter Active
Webchat Active
WhatsApp Active

Latest Gnatta outages and incidents.

View the latest incidents for Gnatta and check for official updates:

Updates:

  • Time: Jan. 20, 2023, 12:25 p.m.
    Status: Resolved
    Update: We've been monitoring this issue closely over the course of the week and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue.
  • Time: Jan. 20, 2023, 12:25 p.m.
    Status: Resolved
    Update: We've been monitoring this issue closely over the course of the week and are now going to close this incident down. Thank you again for your continued patience whilst we addressed this issue.
  • Time: Jan. 18, 2023, 10:33 a.m.
    Status: Monitoring
    Update: Our investigations have surfaced that these issues are a Denial Of Service attack (DDoS). We're actively working internally and with Microsoft to resolve this. We've been able to put multiple preventative measures in place but we are still continuing to monitor traffic and work closely with Microsoft. For now, normal service has been resumed and we're not seeing any disruption. We'll continue to post updates we have to this incident to keep you informed.
  • Time: Jan. 18, 2023, 10:33 a.m.
    Status: Monitoring
    Update: Our investigations have surfaced that these issues are a Denial Of Service attack (DDoS). We're actively working internally and with Microsoft to resolve this. We've been able to put multiple preventative measures in place but we are still continuing to monitor traffic and work closely with Microsoft. For now, normal service has been resumed and we're not seeing any disruption. We'll continue to post updates we have to this incident to keep you informed.
  • Time: Jan. 16, 2023, 11:31 a.m.
    Status: Monitoring
    Update: Normal service has now been resumed and we're not seeing any disruption. As soon as we have more information and time to analyse this, we'll update this incident so that you can remain as up to date as possible.
  • Time: Jan. 16, 2023, 11:31 a.m.
    Status: Monitoring
    Update: Normal service has now been resumed and we're not seeing any disruption. As soon as we have more information and time to analyse this, we'll update this incident so that you can remain as up to date as possible.
  • Time: Jan. 16, 2023, 10:11 a.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring and our teams are urgently investigating. Please bear with us whilst our teams focus on this. Once any updates become available to us, we'll post these here for you to see. Thanks again for your continued patience.
  • Time: Jan. 16, 2023, 10:11 a.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring and our teams are urgently investigating. Please bear with us whilst our teams focus on this. Once any updates become available to us, we'll post these here for you to see. Thanks again for your continued patience.
  • Time: Jan. 14, 2023, 10:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 14, 2023, 10:03 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 14, 2023, 9:17 a.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring today and are actively investigating what is causing this. We understand your frustration and thank you for your continued patience whilst our teams investigate. As soon as we have further updates, this incident will be updated so that you can remain up to date.
  • Time: Jan. 14, 2023, 9:17 a.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring today and are actively investigating what is causing this. We understand your frustration and thank you for your continued patience whilst our teams investigate. As soon as we have further updates, this incident will be updated so that you can remain up to date.
  • Time: Jan. 13, 2023, 3:32 p.m.
    Status: Monitoring
    Update: Thanks for your patience whilst we addressed this issue. Normal service has been resumed. We'll post more information once we've had time to analyse what happened.
  • Time: Jan. 13, 2023, 3:32 p.m.
    Status: Monitoring
    Update: Thanks for your patience whilst we addressed this issue. Normal service has been resumed. We'll post more information once we've had time to analyse what happened.
  • Time: Jan. 13, 2023, 3:10 p.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring and are urgently investigating what is causing this. Please bear with us whilst our teams look into this. As soon as we have further updates, this incident will be updated.
  • Time: Jan. 13, 2023, 3:10 p.m.
    Status: Investigating
    Update: We're aware of this issue reoccuring and are urgently investigating what is causing this. Please bear with us whilst our teams look into this. As soon as we have further updates, this incident will be updated.
  • Time: Jan. 13, 2023, 2:49 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure proper service has returned. Thanks for your patience whilst we addressed this. We'll post more information once we've had time to analyse what happened.
  • Time: Jan. 13, 2023, 2:49 p.m.
    Status: Monitoring
    Update: We're currently monitoring this issue to ensure proper service has returned. Thanks for your patience whilst we addressed this. We'll post more information once we've had time to analyse what happened.
  • Time: Jan. 13, 2023, 2:19 p.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption with accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.
  • Time: Jan. 13, 2023, 2:19 p.m.
    Status: Investigating
    Update: We're currently experiencing reports of service disruption with accessing Gnatta. Our teams are aware of this and are urgently investigating. We'll send further updates as these become available.

Updates:

  • Time: Dec. 16, 2022, 10:48 a.m.
    Status: Postmortem
    Update: We identified an issue with our chat services and have made infrastructural changes to support the service further. We have continued to monitor the performance since the chance and have seen no further issues.
  • Time: Dec. 16, 2022, 10:48 a.m.
    Status: Postmortem
    Update: We identified an issue with our chat services and have made infrastructural changes to support the service further. We have continued to monitor the performance since the chance and have seen no further issues.
  • Time: Dec. 15, 2022, 11 a.m.
    Status: Resolved
    Update: We have now resolved the issue with Webchat. Once we've had some time to properly analyse what happened, we will attach a postmortem to this issue in the coming days. We appreciate your understanding and apologise for any inconvenience this may have caused.
  • Time: Dec. 15, 2022, 11 a.m.
    Status: Resolved
    Update: We have now resolved the issue with Webchat. Once we've had some time to properly analyse what happened, we will attach a postmortem to this issue in the coming days. We appreciate your understanding and apologise for any inconvenience this may have caused.
  • Time: Dec. 8, 2022, 2:21 p.m.
    Status: Monitoring
    Update: We've identified the issue are currently monitoring chat closely. Chat is now operational and we'll update this incident with further detail once we've had time to analyse what happened.
  • Time: Dec. 8, 2022, 2:21 p.m.
    Status: Monitoring
    Update: We've identified the issue are currently monitoring chat closely. Chat is now operational and we'll update this incident with further detail once we've had time to analyse what happened.
  • Time: Dec. 8, 2022, 2:16 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with webchat. We are urgently investigating these issues and will update this thread with more detail as soon as possible.
  • Time: Dec. 8, 2022, 2:16 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with webchat. We are urgently investigating these issues and will update this thread with more detail as soon as possible.

Updates:

  • Time: Dec. 16, 2022, 10:48 a.m.
    Status: Postmortem
    Update: We identified an issue with our chat services and have made infrastructural changes to support the service further. We have continued to monitor the performance since the chance and have seen no further issues.
  • Time: Dec. 7, 2022, 12:51 p.m.
    Status: Resolved
    Update: We have now resolved the issue with Webchat. Once we've had some time to properly analyse what happened, we will attach a postmortem to this issue in the coming days. We appreciate your understanding and apologise for any inconvenience this may have caused.
  • Time: Dec. 6, 2022, 3:05 p.m.
    Status: Monitoring
    Update: We've identified the issue are currently monitoring chat closely. Chat is now operational and we'll update this incident with further detail once we've had time to analyse what happened.
  • Time: Dec. 6, 2022, 2:53 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with webchat. We are urgently investigating these issues and will update this thread with more detail as soon as possible.

Updates:

  • Time: Dec. 16, 2022, 10:48 a.m.
    Status: Postmortem
    Update: We identified an issue with our chat services and have made infrastructural changes to support the service further. We have continued to monitor the performance since the chance and have seen no further issues.
  • Time: Dec. 7, 2022, 12:51 p.m.
    Status: Resolved
    Update: We have now resolved the issue with Webchat. Once we've had some time to properly analyse what happened, we will attach a postmortem to this issue in the coming days. We appreciate your understanding and apologise for any inconvenience this may have caused.
  • Time: Dec. 6, 2022, 3:05 p.m.
    Status: Monitoring
    Update: We've identified the issue are currently monitoring chat closely. Chat is now operational and we'll update this incident with further detail once we've had time to analyse what happened.
  • Time: Dec. 6, 2022, 2:53 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with webchat. We are urgently investigating these issues and will update this thread with more detail as soon as possible.

Updates:

  • Time: Dec. 5, 2022, 12:08 p.m.
    Status: Resolved
    Update: We've noticed some issues that could be causing partial disruption and delays to originator's chat realtime messages.

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Frequently Asked Questions - Gnatta

Is there a Gnatta outage?
The current status of Gnatta is: Systems Active
Where can I find the official status page of Gnatta?
The official status page for Gnatta is here
How can I get notified if Gnatta is down or experiencing an outage?
To get notified of any status changes to Gnatta, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gnatta every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gnatta do?
This service seamlessly integrates customer, team, supplier, and external system communication in a customizable omnichannel platform.

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