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Is there an GoGuardian outage?

GoGuardian status: Systems Active

Last checked: 6 minutes ago

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GoGuardian outages and incidents

Outage and incident data over the last 30 days for GoGuardian.

There have been 3 outages or incidents for GoGuardian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoGuardian

Outlogger tracks the status of these components for Xero:

Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
GoGuardian Parent Application Active
Classlink Integration Active
Clever Integration Active
Component Status
Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
Active
GoGuardian Parent Application Active
Active
Classlink Integration Active
Clever Integration Active

Latest GoGuardian outages and incidents.

View the latest incidents for GoGuardian and check for official updates:

Updates:

  • Time: Jan. 14, 2021, 7:23 p.m.
    Status: Resolved
    Update: We have resolved an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students should now appear as online with recent data. We apologize for any trouble this issue has caused.
  • Time: Jan. 14, 2021, 5:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students may not appear as online in the admin dashboard temporarily although monitoring and filtering is still working as expected. We apologize for any trouble this may cause.

Updates:

  • Time: Jan. 13, 2021, 12:08 a.m.
    Status: Resolved
    Update: We have resolved an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students should now appear as online with recent data. We apologize for any trouble this issue has caused.
  • Time: Jan. 12, 2021, 6:07 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. Students may not appear as online in the admin dashboard temporarily although monitoring and filtering is still working as expected. We apologize for any trouble this may cause.

Updates:

  • Time: Jan. 8, 2021, 12:30 a.m.
    Status: Resolved
    Update: GoGuardian Teacher timelines, scenes, commands, voice, and video calls as well as GoGuardian Admin/Beacon/DNS browsing history have recovered and are now functional. We apologize for any trouble caused by this issue.
  • Time: Jan. 7, 2021, 9:23 p.m.
    Status: Monitoring
    Update: GoGuardian Teacher timelines, scenes, commands, voice, and video calls as well as GoGuardian Admin/Beacon/DNS browsing history have recovered and are now functional. We are continuing to monitor the situation.
  • Time: Jan. 7, 2021, 9:05 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing GoGuardian Teacher Timelines, Scenes, Commands (lock, open tab, close tab), voice, and video calls to not work as expected. GoGuardian Admin and Beacon browsing data may also currently be delayed/missing temporarily. Apologies for any trouble this may cause.

Updates:

  • Time: Dec. 8, 2020, 7:19 p.m.
    Status: Resolved
    Update: We have resolved an issue causing historical browsing history to be delayed within GoGuardian Admin, GoGuardian Teacher (timeline data), and GoGuardian Parent. Data in these products should now appear within their respective interfaces within a couple of minutes. We apologize for any trouble caused by this issue.
  • Time: Dec. 8, 2020, 5:34 p.m.
    Status: Identified
    Update: We are currently working to resolve an issue causing historical browsing history to be delayed within GoGuardian Admin, GoGuardian Teacher (timeline data), and GoGuardian Parent. There has also been trouble with the GoGuardian Admin dashboard loading slower than expected. Realtime data in GoGuardian Teacher (tabs/screen view) as well as Admin filtering should be unaffected and working as expected. We apologize for any trouble caused by this issue.

Updates:

  • Time: Nov. 20, 2020, 5:11 p.m.
    Status: Resolved
    Update: We have resolved an issue causing the present to class feature to have been removed for several accounts. The presentation tab should now be available in active GoGuardian Teacher sessions. We apologize for any trouble this issue has caused.
  • Time: Nov. 20, 2020, 4:36 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing the present to class feature to have been removed for several accounts. If you are missing the tab and would like to conduct a presentation, please add /call/present to the end of the classroom URL you are currently in and press the return/enter key on your keyboard. Example: https://teacher.goguardian.com/classrooms/565559/sessions/252260861 -> https://teacher.goguardian.com/classrooms/565559/sessions/252260861/call/present We apologize for any trouble this issue may cause.

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Issues Detected

Frequently Asked Questions - GoGuardian

Is there a GoGuardian outage?
The current status of GoGuardian is: Systems Active
Where can I find the official status page of GoGuardian?
The official status page for GoGuardian is here
How can I get notified if GoGuardian is down or experiencing an outage?
To get notified of any status changes to GoGuardian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoGuardian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoGuardian do?
GoGuardian software provides schools with device management, student insights, and online safety measures.