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Is there an GoGuardian outage?

GoGuardian status: Systems Active

Last checked: 4 minutes ago

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GoGuardian outages and incidents

Outage and incident data over the last 30 days for GoGuardian.

There have been 3 outages or incidents for GoGuardian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoGuardian

Outlogger tracks the status of these components for Xero:

Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
GoGuardian Parent Application Active
Classlink Integration Active
Clever Integration Active
Component Status
Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
Active
GoGuardian Parent Application Active
Active
Classlink Integration Active
Clever Integration Active

Latest GoGuardian outages and incidents.

View the latest incidents for GoGuardian and check for official updates:

Updates:

  • Time: Feb. 5, 2024, 8:46 p.m.
    Status: Resolved
    Update: We have fully resolved an issue with GoGuardian Beacon, which users may have experienced between approximately 11:00 and 11:15 pacific time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.
  • Time: Feb. 5, 2024, 7:14 p.m.
    Status: Monitoring
    Update: We have implemented a fix for an issue affecting GoGuardian Beacon and access is now restored. Our teams will continue to monitor performance to ensure full access and functionality. We apologize for any trouble caused by this issue.
  • Time: Feb. 5, 2024, 7:07 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing GoGuardian Beacon from working as expected. Access to beacon.goguardian.com may be currently unavailable. Testing confirms data is still being collected for alerts on the back-end in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Updates:

  • Time: Jan. 23, 2024, 4:17 p.m.
    Status: Resolved
    Update: From approximately 7:30AM PT to approximately 7:45AM PT we received reports of increased latency for GoGuardian DNS resolutions. latency has since returned to normal and the situation seems to have been resolved. Our engineers are continuing to investigate the issue.

Updates:

  • Time: Jan. 4, 2024, 10:49 p.m.
    Status: Resolved
    Update: We have fully resolved an issue with the GoGuardian Admin dashboard, which users may have experienced between approximately 5:25 and 5:45 Eastern time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.
  • Time: Jan. 4, 2024, 10:25 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing the GoGuardian Admin dashboard from loading as expected. Access to admin.goguardian.com may be currently unavailable. Filtering and monitoring should still be functioning in-place in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Updates:

  • Time: Dec. 6, 2023, 2:14 p.m.
    Status: Resolved
    Update: We have fully resolved an issue with GoGuardian DNS, which users may have experienced between approximately 9:45 PM and 5:45 PM Eastern Time yesterday (12/5/23). If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.
  • Time: Dec. 5, 2023, 10:56 p.m.
    Status: Monitoring
    Update: Between 9:45 PM and 5:45 PM Eastern Time today (12/5/23) we experienced increased reports of failed resolutions within GoGuardian DNS. We have confirmed service has returned to normal, however our team is currently working to identify and address this issue further to prevent potential future incidents. We sincerely apologize for any inconvenience caused by the interruption.
  • Time: Dec. 5, 2023, 3:16 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing GoGuardian DNS from working as expected. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

Updates:

  • Time: Nov. 13, 2023, 10:31 p.m.
    Status: Resolved
    Update: Between 3:00 PM and 3:30 PM Eastern Time today (11/13/23) we experienced increased reports of failed resolutions within GoGuardian DNS. The service has returned to normal as of 3:30PM Eastern, however our team is currently working to identify and address this issue to prevent potential future incidents. We sincerely apologize for any inconvenience caused by the interruption.

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Frequently Asked Questions - GoGuardian

Is there a GoGuardian outage?
The current status of GoGuardian is: Systems Active
Where can I find the official status page of GoGuardian?
The official status page for GoGuardian is here
How can I get notified if GoGuardian is down or experiencing an outage?
To get notified of any status changes to GoGuardian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoGuardian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoGuardian do?
GoGuardian software provides schools with device management, student insights, and online safety measures.

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