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Is there an GoGuardian outage?

GoGuardian status: Systems Active

Last checked: 5 minutes ago

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GoGuardian outages and incidents

Outage and incident data over the last 30 days for GoGuardian.

There have been 3 outages or incidents for GoGuardian in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for GoGuardian

Outlogger tracks the status of these components for Xero:

Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
GoGuardian Parent Application Active
Classlink Integration Active
Clever Integration Active
Component Status
Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
Active
GoGuardian Parent Application Active
Active
Classlink Integration Active
Clever Integration Active

Latest GoGuardian outages and incidents.

View the latest incidents for GoGuardian and check for official updates:

Updates:

  • Time: March 31, 2023, 2:35 p.m.
    Status: Resolved
    Update: We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 9:00-9:30AM Eastern time (6:00 - 6:30AM Pacific time). We apologize for any trouble caused by this issue.
  • Time: March 31, 2023, 1:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.
  • Time: March 31, 2023, 1:14 p.m.
    Status: Investigating
    Update: We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:00 am Eastern time (6:00 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.

Updates:

  • Time: March 22, 2023, 4:06 p.m.
    Status: Resolved
    Update: We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 9:30-10:00AM Eastern time (6:30 - 7AM Pacific time). We apologize for any trouble caused by this issue.
  • Time: March 22, 2023, 2:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.
  • Time: March 22, 2023, 1:40 p.m.
    Status: Investigating
    Update: We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 9:30 am Eastern time (6:30 PDT). We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.

Updates:

  • Time: March 13, 2023, 11:27 p.m.
    Status: Resolved
    Update: We were able to resolve the issue preventing some force syncs from working as expected. If you continue to experience trouble here, please reach out to [email protected]. Thank you for your patience while we worked to resolve this issue and we apologize for any trouble this has caused.
  • Time: March 13, 2023, 11:26 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 13, 2023, 10:35 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in GoGuardian Fleet preventing some force syncs from working as expected. We apologize for any trouble this may cause.

Updates:

  • Time: Dec. 9, 2022, 11:14 p.m.
    Status: Resolved
    Update: Classlink has pushed out a fix to resolve an issue causing students to not be properly integrated in GoGuardian Teacher classrooms via Classlink. To update and re-roster your student accounts, please have an administrator with Super User permissions proceed to https://manage.goguardian.com/integrations and click the "sync now." Success will be indicated within a few minutes and the student count should appear under "updated" and/or "integrated" rows. We apologize for any trouble caused by this issue. Please reach out to [email protected] if you have any trouble re-syncing your integration.
  • Time: Dec. 9, 2022, 8:24 p.m.
    Status: Identified
    Update: On Thursday December 8, 2022 ClassLink pushed out an update to Roster Server. This update has caused student information to not be properly integrated for some Classlink integrated organizations. GoGuardian Teacher classrooms created via Classlink will not have any students enrolled during this time. Classlink is working on pushing out an update by the end of the day today. If your organization does not use Classlink integrations, no functionality should be impacted by this issue. We are in communication with Classlink to stay updated on any progress made and we apologize for any trouble caused by this issue.

Updates:

  • Time: Sept. 30, 2022, 4:40 p.m.
    Status: Resolved
    Update: We have resolved an issue causing GoGuardian Organization Management to not load properly between approximately 6 am and 7 am Pacific time. We apologize for any trouble caused by this issue.
  • Time: Sept. 30, 2022, 2:27 p.m.
    Status: Monitoring
    Update: A fix has been implemented in regards to the trouble loading data and activity within GoGuardian Organization Management and we are monitoring the results. Service seems to have been restored in the meantime.
  • Time: Sept. 30, 2022, 1:29 p.m.
    Status: Investigating
    Update: We are seeing trouble loading data and activity in GoGuardian Organization Management starting at approximately 6 am Pacific time. We are currently investigating and working on a fix. We apologize for any trouble caused by this issue.

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Frequently Asked Questions - GoGuardian

Is there a GoGuardian outage?
The current status of GoGuardian is: Systems Active
Where can I find the official status page of GoGuardian?
The official status page for GoGuardian is here
How can I get notified if GoGuardian is down or experiencing an outage?
To get notified of any status changes to GoGuardian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoGuardian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoGuardian do?
GoGuardian software provides schools with device management, student insights, and online safety measures.

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