Company Logo

Is there an GoGuardian outage?

GoGuardian status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for GoGuardian and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

GoGuardian outages and incidents

Outage and incident data over the last 30 days for GoGuardian.

There have been 3 outages or incidents for GoGuardian in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for GoGuardian

Outlogger tracks the status of these components for Xero:

Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
GoGuardian Parent Application Active
Classlink Integration Active
Clever Integration Active
Component Status
Admin: Dashboard Active
Content Filtering Active
Databases Active
Director: Dashboard Active
Fleet: Dashboard Active
Organization Management Active
Teacher: Classroom Connections Active
Teacher: Dashboard Active
Active
Alerts Active
Dashboard Active
GoGuardian Admin Gateway Active
Penalty Box Active
Policies Active
Simulator Active
Theft Recovery Active
YouTube Filtering Active
Active
Alert Details Active
Alerts Active
Dashboard Active
Global Search Active
Notifications Active
Quick View Active
Settings Active
Active
GGDNS Configuration Active
GGDNS Filtering Active
GGDNS Reporting Active
Active
GoGuardian Parent Application Active
Active
Classlink Integration Active
Clever Integration Active

Latest GoGuardian outages and incidents.

View the latest incidents for GoGuardian and check for official updates:

Updates:

  • Time: Aug. 24, 2022, 8:40 p.m.
    Status: Resolved
    Update: We have fully resolved an issue with GoGuardian Admin in which the dashboard was unavailable between approximately 12:32pm PDT / 3:32pm EDT and 12:47pm PDT/ 3:47pm EDT on August 24, 2022. Thank you for your patience while we worked to resolve this issue.
  • Time: Aug. 24, 2022, 7:49 p.m.
    Status: Monitoring
    Update: We have implemented a fix for an issue affecting GoGuardian Admin and the dashboard is now loading as expected. We are continuing to monitor performance to ensure full access/functionality. Apologies for any trouble caused by this issue.
  • Time: Aug. 24, 2022, 7:41 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing GoGuardian Admin to not work as expected. Filtering and monitoring are still operational, but access to admin.goguardian.com may be currently unavailable. Or apologies for any trouble caused by this issue.

Updates:

  • Time: March 1, 2022, 10:20 p.m.
    Status: Resolved
    Update: We have successfully resolved an issue affecting video calls and presentations within GoGuardian Teacher. Video calls and presentations should now work as expected. We apologize for any trouble this may have caused.
  • Time: March 1, 2022, 6:56 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing video calls and presentations within GoGuardian Teacher to not work as expected. We apologize for any trouble this may cause.

Updates:

  • Time: Dec. 15, 2021, 7:24 p.m.
    Status: Resolved
    Update: After monitoring the status of our systems internally, we have determined that this issue is now fully resolved. If you have any questions or concerns about your GoGuardian products, please reach out to [email protected]. Thank you for your patience while we worked to resolve this issue.
  • Time: Dec. 15, 2021, 4:56 p.m.
    Status: Monitoring
    Update: Amazon has implemented a fix which has resulted in recovery for many of our users. Admins, teachers, and counselors should now be able to access our products as normal. We are continuing to monitor the situation and will provide any updates as they become available. For any questions or reports regarding the ability to access our products please reach out to [email protected].
  • Time: Dec. 15, 2021, 4:13 p.m.
    Status: Investigating
    Update: As of approximately 7:35 AM PT, 10:35 AM ET on December 15, 2021, GoGuardian teachers, admins, and counselors may have trouble accessing or using our products. Admin filtering is expected to continue functioning if cached on client devices, but newly connected accounts/devices may not be filtered as expected. Amazon and many other internet services are experiencing a widespread outage at this time, and our product functionality relies on these services. A fix for this issue is dependent on these third parties resolving outages on their services. We apologize for any inconvenience caused by this issue and we will be providing updates as they become available.

Updates:

  • Time: Nov. 10, 2021, 5:49 p.m.
    Status: Resolved
    Update: We have resolved an issue causing delays in filtering and browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, and GoGuardian DNS traffic. We have implemented a fix and have verified services should all be up-and-running. Students should now appear as online with recent data. We apologize for any trouble this issue has caused.
  • Time: Nov. 10, 2021, 5:37 p.m.
    Status: Identified
    Update: We have resolved an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Director, and GoGuardian DNS traffic. Students should now appear as online with recent data. We are now working on resolving remaining issues affecting GoGuardian Beacon and Smart Alerts within GoGuardian Admin. We apologize for any trouble this issue has caused.
  • Time: Nov. 10, 2021, 2:21 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 10, 2021, 2:17 p.m.
    Status: Investigating
    Update: We are currently investigating an issue causing delays in browsing history within GoGuardian Teacher timelines, GoGuardian Admin, GoGuardian Parent, GoGuardian Gateway, GoGuardian Beacon, GoGuardian Director, GoGuardian Fleet and GoGuardian DNS traffic. Students may not appear as online in the admin dashboard temporarily. Monitoring and filtering updates may also be impacted during this time. We apologize for any trouble this may cause.

Updates:

  • Time: Nov. 3, 2021, 9:28 p.m.
    Status: Resolved
    Update: We have successfully resolved an issue which occurred on 11/03/2021 between 10:37 AM PDT/1:37 PM EDT and 1:50 PM PDT/4:50 PM EDT -- some student accounts may have appeared as offline or might not have been appropriately filtered or monitored for the GoGuardian suite of products other than GoGuardian DNS. This primarily affected accounts which were not locally cached on a device. We apologize for any trouble that may have been caused by this issue. All accounts should now be filtered/monitored appropriately based on configuration. If you continue to run into trouble, please contact us via [email protected].
  • Time: Nov. 3, 2021, 6:46 p.m.
    Status: Identified
    Update: At approximately 10:37 AM PDT 1:37 PM EDT, some student accounts may appear as offline or may not be appropriately filtered or monitored for the GoGuardian suite of products other than GoGuardian DNS. This would primarily affect accounts which have not been locally cached on a device. We apologize for any trouble that may be caused by this issue. We are working to restore filtering and monitoring to this subset of accounts now.

Check the status of similar companies and alternatives to GoGuardian

Anthology
Anthology

Systems Active

Instructure
Instructure

Systems Active

Relias Learning
Relias Learning

Systems Active

Nearpod
Nearpod

Systems Active

SchoolMint

Systems Active

Clever
Clever

Systems Active

Renaissance Learning
Renaissance Learning

Systems Active

Skilljar
Skilljar

Systems Active

Pathify
Pathify

Systems Active

Hivebrite
Hivebrite

Systems Active

Frequently Asked Questions - GoGuardian

Is there a GoGuardian outage?
The current status of GoGuardian is: Systems Active
Where can I find the official status page of GoGuardian?
The official status page for GoGuardian is here
How can I get notified if GoGuardian is down or experiencing an outage?
To get notified of any status changes to GoGuardian, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of GoGuardian every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does GoGuardian do?
GoGuardian software provides schools with device management, student insights, and online safety measures.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free