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Is there an Charles River for Private Markets outage?

Charles River for Private Markets status: Systems Active

Last checked: 5 minutes ago

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Charles River for Private Markets outages and incidents

Outage and incident data over the last 30 days for Charles River for Private Markets.

There have been 0 outages or incidents for Charles River for Private Markets in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Charles River for Private Markets

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active
Component Status
Analytics Active
API Active
AWS ec2-eu-central-1 Active
AWS ec2-us-west-2 Active
AWS elb-eu-central-1 Active
AWS elb-us-west-2 Active
Box Authentication (OAuth 2.0 / JWT) Active
Box Content API Active
Box Content Preview Active
Box Desktop Client Active
Box Search Active
Box Uploads/Downloads Active
Box Web Application Active
Box Webhooks Active
Collaboration Services Active
Document Management Active
E-mail Notifications Active
Financial Modeling Service Active
Login & User Authentication Active
Mercatus Excel Plug-in Active
My Tasks Widget Active
SendGrid SMTP Active
Support Portal Active
Tasks Active
Web Application Service Active

Latest Charles River for Private Markets outages and incidents.

View the latest incidents for Charles River for Private Markets and check for official updates:

Updates:

  • Time: Jan. 8, 2018, 5:58 p.m.
    Status: Resolved
    Update: The certificates have been re-established and login and authentication is operational for all users. Actions have been taken to prevent this scenario from occurring in the future.
  • Time: Jan. 8, 2018, 3:51 p.m.
    Status: Identified
    Update: The engineering team has identified the issue impacting the ability for users to log into the system. One of the identity management services certificates has expired causing requests to be rejected. We are currently regenerating the certificates and re-establishing the service. Normal operation is expected to resume as soon as the certificates are renewed and the affected infrastructure is resumed.
  • Time: Jan. 8, 2018, 3:40 p.m.
    Status: Investigating
    Update: We have received reports that some users are experiencing difficulties in accessing the platform. Our engineering teams are investigating the situation and will update accordingly.

Updates:

  • Time: Jan. 8, 2018, 5:58 p.m.
    Status: Resolved
    Update: The certificates have been re-established and login and authentication is operational for all users. Actions have been taken to prevent this scenario from occurring in the future.
  • Time: Jan. 8, 2018, 3:51 p.m.
    Status: Identified
    Update: The engineering team has identified the issue impacting the ability for users to log into the system. One of the identity management services certificates has expired causing requests to be rejected. We are currently regenerating the certificates and re-establishing the service. Normal operation is expected to resume as soon as the certificates are renewed and the affected infrastructure is resumed.
  • Time: Jan. 8, 2018, 3:40 p.m.
    Status: Investigating
    Update: We have received reports that some users are experiencing difficulties in accessing the platform. Our engineering teams are investigating the situation and will update accordingly.

Updates:

  • Time: May 7, 2017, 1:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 7, 2017, 10:20 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 7, 2017, 10:20 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 7, 2017, 10:19 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 7, 2017, 10:19 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 7, 2017, 7:47 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Aug. 2, 2018, 4:39 p.m.
    Status: Postmortem
    Update: The Mercatus Platform was not accessible for approximately 50 mins. This happened because of a change made in the routing rules which blocked the incoming internet/ public traffic to our servers. The issue has been resolved now as we have reverted the change; the application should function normal. Should you still face any issue, please contact our Support team [email protected]
  • Time: April 28, 2017, 4:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 28, 2017, 4:10 p.m.
    Status: Investigating
    Update: The Mecatus platform is down. IT team is working on resolving it ASAP.

Updates:

  • Time: Aug. 2, 2018, 4:39 p.m.
    Status: Postmortem
    Update: The Mercatus Platform was not accessible for approximately 50 mins. This happened because of a change made in the routing rules which blocked the incoming internet/ public traffic to our servers. The issue has been resolved now as we have reverted the change; the application should function normal. Should you still face any issue, please contact our Support team [email protected]
  • Time: April 28, 2017, 4:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 28, 2017, 4:10 p.m.
    Status: Investigating
    Update: The Mecatus platform is down. IT team is working on resolving it ASAP.

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Frequently Asked Questions - Charles River for Private Markets

Is there a Charles River for Private Markets outage?
The current status of Charles River for Private Markets is: Systems Active
Where can I find the official status page of Charles River for Private Markets?
The official status page for Charles River for Private Markets is here
How can I get notified if Charles River for Private Markets is down or experiencing an outage?
To get notified of any status changes to Charles River for Private Markets, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Charles River for Private Markets every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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