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Is there an Groove outage?

Groove status: Systems Active

Last checked: a second ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: April 22, 2021, 1:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2021, 12:40 p.m.
    Status: Monitoring
    Update: We've identified the issue and deployed a fix
  • Time: April 22, 2021, 12:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 22, 2021, 12:35 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 11, 2021, 1:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 11, 2021, 12:32 a.m.
    Status: Monitoring
    Update: Here is the status page to monitor the issue with the DNS provider: https://ocistatus.oraclecloud.com/incidents/qjxllgkywysj You can subscribe for updates as well.
  • Time: March 11, 2021, 12:17 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 11, 2021, 12:15 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with our DNS provider outage.

Updates:

  • Time: Dec. 14, 2020, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 14, 2020, 1:28 p.m.
    Status: Monitoring
    Update: Our monitoring reveals that the situation on Google's side is resolved, we are seeing mails coming in via Gmail API correctly. We will continue to monitor.
  • Time: Dec. 14, 2020, 1:11 p.m.
    Status: Investigating
    Update: We are still seeing errors getting returned from the Gmail API, we continue to investigate for a possible solution
  • Time: Dec. 14, 2020, 12:59 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 14, 2020, 12:59 p.m.
    Status: Investigating
    Update: We are investigating an issue with the Google Suite of products, which is limiting our ability to retrieve and send email messages using the Gmail API. More information can be found at - https://www.google.com/appsstatus#hl=en-GB&v=status

Updates:

  • Time: July 6, 2020, 10:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 6, 2020, 9:47 p.m.
    Status: Identified
    Update: We are deploying a temporary workaround that will allow gmail syncing to continue while Google addresses the core problem on their servers.
  • Time: July 6, 2020, 9:20 p.m.
    Status: Identified
    Update: Google is currently experiencing a temporary api outage that affects Groove's ability to retrieve emails from gmail accounts. Google is addressing the issue internally, and a fix should be issued shortly. No messages will be lost, but you may experience delays in receiving messages in your Groove inbox during this time.

Updates:

  • Time: June 1, 2020, 8:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2020, 1:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 30, 2020, 1:25 p.m.
    Status: Investigating
    Update: Groove application is not functional because of connectivity issues - we are investigating.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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