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Is there an Groove outage?

Groove status: Systems Active

Last checked: 4 minutes ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: April 2, 2020, 11:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 2, 2020, 10:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 2, 2020, 10:52 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 2, 2020, 10:27 p.m.
    Status: Investigating
    Update: We are backed up in processing incoming emails. No emails are lost. They will be processed once we are back online.

Updates:

  • Time: March 23, 2020, 12:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 23, 2020, 11:39 a.m.
    Status: Monitoring
    Update: We have resolved the issue and are monitoring the situation
  • Time: March 23, 2020, 11:39 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 23, 2020, 11:05 a.m.
    Status: Investigating
    Update: We are investigating a case of server overload. More info to follow.

Updates:

  • Time: March 13, 2020, 9:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 13, 2020, 8:59 p.m.
    Status: Identified
    Update: We are experiencing a full outage due to issues with our upstream provider. Our team of engineers is working closely with them to bring our services up as soon as possible.

Updates:

  • Time: Dec. 4, 2019, 5:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 4, 2019, 5:13 p.m.
    Status: Monitoring
    Update: A fix has been deployed, and we are currently monitoring memory usage.
  • Time: Dec. 4, 2019, 4:31 p.m.
    Status: Identified
    Update: A recent deploy has triggered an excessive use of memory on our servers. Some users may experience slowness when using the application. All emails are still processed and stored properly, and no customer communications will be lost. A fix for this issue is currently being tested.

Updates:

  • Time: Nov. 26, 2019, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2019, 9:58 p.m.
    Status: Investigating
    Update: We have received multiple reports of degraded performance and outages. We are currently investigating the issue.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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